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Maje: STAGE – Assistant(e) Campaign CRM H/F

Headquarters: Paris, France

URL: http://smcp.com

Description de l’entreprise

Depuis sa création à Paris en 1998, Maje a su construire son propre langage stylistique et esquisse un subtil écart entre la modernité et le décalé assumé, en misant sur de vraies pièces et des détails pointus. L’esprit Maje, c’est une silhouette résolument féminine, à la fois sobre, glamour et audacieuse. Filiale du Groupe SMCP, la marque poursuit avec succès son développement international et compte 640 points de vente et près de 1 700 collaborateurs de talent dans 45 pays.

En 2023, Maje réalise un chiffre d’affaires de plus de 462,5 millions d’euros. Ces dernières années, la maison aborde le virage de la transition digitale avec beaucoup d’ambitions et accélère son élan responsable. L’inclusion et la diversité sont également au cœur de nos préoccupations, parce que nous sommes convaincus que l’innovation et la créativité naissent de la diversité des regards et des profils. Parce que nous avons la volonté de proposer à nos collaborateurs et candidats un environnement inclusif, dans lequel chacun a sa place, quels que soient son origine, son parcours, ses préférences…,

À votre tour d’enrichir notre histoire ! Osez l’aventure et le challenge, venez exprimez vos talents au sein de la Famille Maje !  

Description du poste

Rattaché(e) au pôle Expérience Client du département Digital, vous serez principalement en charge des missions suivantes :  

Participation à la mise en œuvre du plan de contact saisonnier pour le marché Européen :

  • Déploiement du plan d’animation commerciale et relationnel : intégration e-mail, SMS, push notifications : ciblage, parcours client, lien avec les équipes digitales et retail marketing en poursuivant un triple objectif de fidélisation, réactivation et conquête
  • Développement des supports de communication, brief et debrief des agences créa & traductions ;
  • Paramétrage des campagnes jusqu’à la diffusion sur notre outil de gestion de campagne (Dartagnan et Selligent) : workflow, intégration HTML, BAT et validation ;
  • Réalisation des benchmarks sous forme de cahier d’idées pour présenter les dernières tendances et proposer des recommandations.

Participation à l’analyse et l’optimisation des campagnes CRM 

  • Suivi, analyses des campagnes
  • Réalisation de bilans CRM hebdomadaires, mensuels et semestriels
  • Mise en place d’a/b test et recommandations d’améliorations

Projets annexes :

  • Retail : reporting des KPIs CRM et formations des équipes terrain
  • Fidélisation : participation au déploiement et à la mise en œuvre du programme de fidélité

Qualifications

Etudiant(e) en Ecole de Commerce ou une Ecole spécialisée en CRM et Management des systèmes d’informations ou équivalent, vous recherchez un stage de fin d’études et vous justifiez d’une réelle aisance informatique, vous êtes reconnu(e) pour vos compétences rédactionnelles et analytiques, votre œil créatif ainsi que votre sens du service et du client.

Vos qualités relationnelles, votre rigueur et votre sens des priorités vous permettront de vous intégrer avec souplesse dans un environnement en pleine construction.

Vous justifiez d’une première expérience en CRM et une bonne connaissance de Dartagnan, Selligent ou équivalent serait un plus.

Vous maitrisez Excel et Powerpoint.

Informations complémentaires

Stage à pourvoir dès Juillet 2026 pour 6 mois

To apply: https://weworkremotely.com/remote-jobs/maje-stage-assistant-e-campaign-crm-h-f

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Workana: Consultor CRM & Automatización

Headquarters: Panama

URL: http://workana.com

Description

Desde Workana estamos acompañando a un cliente en la industria de servicios empresariales que busca transformar su operación interna a través de automatización, optimización de CRM y aplicación práctica de inteligencia artificial.

El objetivo del rol es estructurar y escalar procesos que hoy se encuentran centralizados, diseñando un sistema operativo más ordenado, eficiente y automatizado. No se trata solo de ejecutar tareas, sino de pensar la operación de forma integral y construir soluciones sostenibles en el tiempo.

Requirements

  • Experiencia comprobable en automatización empresarial.
  • Dominio de Zapier (o Make / n8n).
  • Experiencia sólida trabajando con CRMs (idealmente Bitrix24).
  • Español fluido (excluyente).
  • Mentalidad consultiva y estratégica.
  • Perfil autónomo, organizado y orientado a eficiencia.

Responsabilidades principales

Automatización de procesos (Zapier / Make / n8n)

  • Diseñar e implementar flujos automáticos entre herramientas.
  • Eliminar tareas repetitivas (seguimientos, registros, notificaciones, reportes).
  • Integrar herramientas como Gmail, Google Drive, formularios y WhatsApp.
  • Optimizar tiempos operativos mediante automatización inteligente.

Optimización de CRM – Bitrix24

  • Diagnóstico del uso actual del CRM.
  • Reestructuración de pipelines, etapas y campos.
  • Configuración de automatizaciones internas.
  • Diseño de dashboards para gerencia y control operativo.
  • Mejora de trazabilidad comercial y administrativa.

Organización interna & colaboración

  • Implementación o mejora de herramientas como Notion o Taskade.
  • Documentación estructurada de procesos.
  • Diseño de flujos de trabajo para ventas y administración.
  • Ordenamiento del conocimiento operativo.

IA aplicada a la operación

  • Uso práctico de IA para reducir carga operativa.
  • Identificación de oportunidades concretas de eficiencia.
  • Implementación de soluciones con impacto real en el negocio.

Deseables

  • Experiencia ordenando operaciones en empresas en crecimiento.
  • Fuerte pensamiento sistémico y foco en escalabilidad.

Benefits

  • Modalidad: Full-time
  • Tipo de contratación: Contractor vía Workana
  • Ubicación: Remoto
  • Duración: 12 meses con posibilidad de renovación
  • Compensación: Hasta USD 2.000 mensuales

Proceso de contratación

  1. Entrevista técnico-cultural.
  2. Entrevista técnica.
  3. Oferta.

¿Te interesa esta posición?
Postulate y, si tu perfil es seleccionado, el equipo de Talent de Workana se pondrá en contacto con vos para avanzar al siguiente paso.

To apply: https://weworkremotely.com/remote-jobs/workana-consultor-crm-automatizacion

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Bloomerang: Don’t see what you’re looking for?

Headquarters: Remote, US

URL: http://bloomerang.co

Don’t see what you’re looking for? Join our Talent Community today! By signing up, our dedicated talent partners will proactively reach out to you when the perfect role becomes available. Don’t miss out on exciting opportunities!

To apply: https://weworkremotely.com/remote-jobs/bloomerang-don-t-see-what-you-re-looking-for

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Medier: Knowledge Management / Taxonomy Expert (CRM Content)

Headquarters: Remote

URL: http://medieragency.com

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

Role Purpose

As the Knowledge Management / Taxonomy Expert, you will design and maintain the frameworks that make CRM content personalized, localized, and automated at scale. By creating structured taxonomies, reusable content systems, and accessible knowledge bases, you will empower CRM teams worldwide to deliver consistent, high-performing, and compliant campaigns.

Key Responsibilities

  • Content Taxonomy & Structure

    • Build and maintain a comprehensive taxonomy of tags, categories, and metadata to organize CRM content.
    • Ensure taxonomy supports personalization, localization, compliance, and efficient content retrieval.
  • Knowledge Base & Governance

    • Develop and manage a global knowledge base containing campaign templates, localization guidelines, and content best practices.
    • Standardize content workflows to ensure scalability and efficiency across regions.
  • Data & Performance Alignment

    • Collaborate with BI and analytics teams to ensure content is tagged for performance tracking and reporting.
    • Use insights to refine taxonomy, identify content gaps, and improve campaign effectiveness.
  • Personalization & Journey Mapping

    • Support personalization initiatives by mapping content assets to player journeys, audience segments, and campaign triggers.
    • Enable scalable customization without compromising consistency.
  • Collaboration & Accessibility

    • Ensure global and local CRM teams can easily find, reuse, and adapt content assets.
    • Partner with automation and tech teams to integrate taxonomy into CRM platforms and tools.

Requirements

  • Experience in knowledge management, taxonomy design, or content operations (CRM or marketing preferred).
  • Strong understanding of metadata, tagging systems, and content governance.
  • Familiarity with CRM tools, campaign automation platforms, and data-driven marketing.
  • Excellent organizational skills and ability to balance detail with scalability.
  • Collaborative mindset with experience working across marketing, data, and tech teams.

Why This Role Matters

This role is the engine behind content at scale: you’ll ensure that every CRM message, whether global or local, is easy to find, adapt, measure, and personalize. By building the structures and systems that underpin CRM operations, you’ll enable teams worldwide to focus on creativity and impact, while ensuring consistency, compliance, and efficiency.

Reshape marketing
with us. Let’s work! 

By submitting your application, you agree to our Privacy Policy.

To apply: https://weworkremotely.com/remote-jobs/medier-knowledge-management-taxonomy-expert-crm-content

Medier: Knowledge Management / Taxonomy Expert (CRM Content) Read More »

Direct Solution: Engenharia de dados

Headquarters: São Paulo, SP, Brazil

URL: http://directsolution.com.br

Perfil para atuar com integrações Google Analytics, Meta, CDP Insider com experiência em segmentação de bases para ações de ativação com CRM marketing.

Hoje usamos a Insider como CDP e Orquestrador de jornadas de comunicação e disparador de campanhas e-mail, SMS, WhatsApp

Requirements

Experiência comprovada 

To apply: https://weworkremotely.com/remote-jobs/direct-solution-engenharia-de-dados

Direct Solution: Engenharia de dados Read More »

SERA Solution: Remote Customer Service Operator / Specialist

Headquarters: Montreal, QC

URL: https://www.serasolution.com/

We are seeking a dedicated and customer-focused Customer Service Specialist to support our shipping and logistics operations. The successful candidate will serve as a key point of contact for customers, ensuring timely communication, accurate order tracking, and effective resolution of shipping-related inquiries.

Key Responsibilities

• Serve as the primary contact for customer inquiries related to shipments, delivery schedules, tracking, and documentation

• Provide timely updates on shipment status and resolve delivery issues or delays

• Coordinate with operations, warehouse, and logistics teams to ensure accurate order fulfillment

• Handle customer complaints professionally and escalate complex issues when necessary

• Maintain accurate records of customer interactions and shipping transactions

• Assist with processing shipping documents, invoices, and service requests

• Ensure compliance with company policies and shipping regulations

• Deliver exceptional customer service to maintain high satisfaction levels

To apply: https://weworkremotely.com/remote-jobs/sera-solution-remote-customer-service-operator-specialist

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Semios: Enterprise Applications Analyst (CRM)

Headquarters: Vancouver, British Columbia, Canada

URL: http://semios.com

Description

Who we are:

We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists who are continually conducting research to help drive innovation in agriculture.

Semios is a market leader in leveraging the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage our big data analytics, such as in-depth pest and disease modeling, to empower tree fruit and tree nut growers with decision-making tools to minimize resources and risks.

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems, such as helping the world reduce the use of pesticides and helping nature feed a growing population. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

You are an experienced Enterprise Applications Analyst with deep expertise in CRM and enterprise business systems. You excel at improving sales, service, and operational efficiency by configuring CRM platforms, designing workflows, and optimizing data flows across connected applications.

You thrive in a collaborative and mission-driven environment—one that solves real-world challenges such as reducing pesticide use and supporting sustainable global food production. You enjoy working across teams, solving technical problems, and shaping scalable system solutions within a growing organization.

In this role, you will play a key part in building and sustaining a CRM application ecosystem. You’ll work closely with stakeholders across sales, service, and operations to ensure high-quality data, consistent workflows, and seamless integrations between CRM and related systems. Your work will span both strategic initiatives (such as implementations, data migrations, and process optimization), and ongoing sustenance and operational support.

This role is ideal for someone who enjoys optimizing CRM workflows, building automation, managing integrations, and driving scalable and user centric improvements.

What you will do:

Systems Analysis & Design

  • Partner with business stakeholders to analyse workflows, gather requirements, and translate them into functional and technical specifications for CRM and integrated systems.
  • Maintain accurate documentation including data models, data field mappings, process flow and system architecture , and across CRM and connected platforms.
  • Identify process inefficiencies and opportunities for optimization, including opportunities to leverage platform capabilities, and AI-driven enhancements 

Configuration & Integration

  • Configure and enhance CRM, CPQ, Field Services or relevant modules, supporting end-to-end workflows across sales and service teams.
  • Design, implement, and maintain integrations between CRM, and external applications using APIs, middleware, and automation platforms to ensure reliable, timely data synchronization.
  • Build scalable automation using workflows, low-code tools, and targeted customizations for complex logic that cannot be handled through configuration alone.
  • Administer security and access controls—including roles, profiles, permission sets, sharing rules, and login/security policies—to maintain appropriate access and strong data governance.
  • Manage platform components such as validation rules, approval processes, metadata changes, and page layouts to ensure accurate, consistent, and user-friendly system behavior.

Data Management, Reporting & Analytics

  • Support data management activities including data migration, cleansing, validation, and reconciliation across CRM and integrated systems.
  • Build and maintain reports and dashboards, ensuring visibility into KPIs for sales, service, and operations.
  • Write and run SQL (or equivalent) queries to validate data, troubleshoot issues, and support integration troubleshooting.
  • Collaborate with analytics teams to align on data governance, reporting standards, and dashboards used across the organization.

Testing, Support & Continuous Improvement

  • Lead and coordinate user acceptance testing (UAT), regression testing, and release validation for CRM changes and cross-system updates.
  • Provide day-to-day CRM and application support, diagnosing root causes, resolving issues, and coordinating with vendors or internal technical teams as needed.
  • Contribute to change management with release notes, documentation, training materials, and communication plans.

Stakeholder Engagement & Governance

  • Build strong relationships across sales, operations, customer success, and technical teams.
  • Clearly translate technical concepts into actionable recommendations for non-technical stakeholders.
  • Ensure alignment with enterprise CRM standards, data governance requirements, and best practices.

Requirements

We want you to succeed so you will need:

  • 5–7 years of hands-on CRM and enterprise applications implementation experience, including configuration, reporting, workflow management, and ongoing system support.
  • Experience with integrations, including designing or supporting APIs, middleware, multi-system data flows, workflow automation, and troubleshooting synchronization issues.
  • Familiarity with security and access management (roles, profiles, permission sets, sharing rules, login/security policies).
  • Ability to make customizations, or scripting logic to support automation or troubleshoot integrations.
  • Proficiency in Reports/Dashboards and SQL or equivalent querying tools.
  • Strong experience with data management, data validation, and data reconciliation across CRM and connected systems.
  • Experience designing business workflows, mapping processes, and documenting functional/technical requirements.
  • Excellent troubleshooting, problem-solving, and stakeholder engagement skills.
  • Ability to work independently in a fast-paced, evolving environment with strong attention to detail.
  • Technically curious, analytical, and adaptable, with a drive to continuously improve systems and processes.

Nice to Have

  • CRM and CPQ certifications.
  • Experience with Quote-to-Cash, lead-to-order, service workflows, or subscription-based business models.
  • Exposure to cloud platforms and data warehouses (Azure, GCP, AWS).
  • Experience applying automation and AI within enterprise systems.
  • Agile project management methodology experience.
  • Experience scaling enterprise systems within high-growth, mid-sized organizations.

Salary range: $110,000 to $130,000 per year

We publish a salary range to provide transparency and represent the full growth potential of the role; as a result, salary offers are made based on demonstrated mastery and experience and generally fall near the midpoint.

This role is open to candidates based in Vancouver, BC (hybrid work model), or remote within Canada. Remote employees are expected to work primarily within Pacific Time (PST) business hours, with occasional flexibility for later hours to coordinate with the Perth, Australia region.

Benefits

Why this is the opportunity for you:

  • Purposeful Work: Sleep better knowing you’re making the world a better place through more sustainable food production. You’ll have the opportunity to contribute and make an impact by working on meaningful projects.
  • Our People: Work with a team that values fun, laughter, and each other in a collaborative and casual work environment.
  • Recharge and Refresh: Benefit from a generous vacation policy and an annual year-end winter break to relax and rejuvenate.
  • Give Back: Take advantage of dedicated volunteer days to support causes you care about.
  • Work Flexibly: Enjoy hybrid working options for employees near our offices, emphasizing work-life balance.  
  • Prioritize Your Well-Being: Access comprehensive health plans designed to support your physical and mental health.
  • Save for tomorrow: Take advantage of our Group RRSP program with company matching.
  • Stay Energized: Enjoy well-stocked snack options in our offices and regular team outings to build connections and have fun.

At Semios, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone.

To apply: https://weworkremotely.com/remote-jobs/semios-enterprise-applications-analyst-crm

Semios: Enterprise Applications Analyst (CRM) Read More »

Sioux digital 1:1: Desenvolvedor/a Fullstack (WebSocket e Chat Web) – Pleno/Sênior

Headquarters: Florianópolis, South Carolina, Brazil

URL: http://sioux.ag

A Sioux, em parceria com a Foneninja, está em busca de um(a) Desenvolvedor(a) Fullstack Pleno/Sênior, para atuar em um projeto de CRM integrado a APIs do WhatsApp e Meta (Instagram/Facebook): 

A pessoa será responsável por criar interfaces modernas, desenvolver APIs e realizar integrações entre sistemas, garantindo performance, usabilidade e qualidade de código.

 
Principais responsabilidades:

  • Desenvolver e manter aplicações web utilizando Vue.js 3 no front-end e Laravel 12 (PHP) no back-end;
  • Atuar com foco de 50% do tempo em front-end e 50% em back-end;
  • Criar e consumir APIs RESTful;
  • Implementar integrações entre sistemas e serviços externos;
  • Versionar código utilizando Git;
  • Colaborar com o time de desenvolvimento na definição de arquitetura, boas práticas e revisões de código;
  • Trabalhar com Docker para configuração e padronização de ambientes;
  • Apoiar na identificação e correção de bugs, garantindo a qualidade das entregas;
  • Contribuir com ideias e melhorias contínuas em usabilidade, performance e processos.
Requirements
  • Experiência com Vue.js (Vue 2 ou 3);
  • Conhecimento em Laravel (PHP);
  • Experiência com integração de APIs e consumo de serviços REST;
  • Noções de banco de dados relacionais (MySQL, PostgreSQL ou similares);
  • Familiaridade com Git/GitHub e controle de versão;
  • Conhecimento básico em Docker;
  • Boa lógica de programação e organização de código;
  • Capacidade de trabalhar de forma colaborativa.

 
Diferenciais:

  • Experiência em projetos de CRM integrado a APIs do WhatsApp e Meta (Instagram/Facebook);
  • Vivência com WebSocket e Chat Web;
  • Conhecimento em Cloud Computing (AWS, GCP ou Azure);
  • Experiência com CI/CD e automação de deploys;
  • Noções de testes automatizados (unitários e/ou integrados).

 

Benefits
  • Contratao PJ
  • Full remoto

To apply: https://weworkremotely.com/remote-jobs/sioux-digital-1-1-desenvolvedor-a-fullstack-websocket-e-chat-web-pleno-senior

Sioux digital 1:1: Desenvolvedor/a Fullstack (WebSocket e Chat Web) – Pleno/Sênior Read More »

CRM PipeRun: Product Owner (PO) (100% remoto)

Headquarters: PipeRun CRM – Home office

URL: http://crmpiperun.com

Pipe Run está em com uma oportunidade para Product Owner (PO). Buscamos alguém que deseja fazer parte do nosso propósito de ajudar o Brasil crescer. 

Para entrar no nosso time de Runners, há algumas habilidades que valorizamos muito, como trabalho em equipe com respeito e sinceridade. Encantamos, entregamos mais, geramos conexão, proximidade e surpreendemos os nossos clientes.

Somos proativos, flexíveis, livres, ágeis, responsáveis e protagonistas. Trazemos soluções para os problemas. 

Nessa oportunidade você terá como desafio:

→ Conduzir processos de discovery e research relacionados à evolução do produto e mercados alvo

→ Equilibrar apostas de longo e médio prazo, defendendo com critérios claros a priorização para dentro e fora do time de produto

→ Conduzir construção a definição de uma entrega através de protótipos junto com UX e Tech Lead

→ Garantir que a nossa visão de produto está evoluindo constantemente

→ Fazer diagnósticos com recomendações bem fundamentadas e compartilhar aprendizados que possam confirmar ou mudar o rumo do nosso negócio

→ Cuidar do lançamento de funcionalidades ou produtos, alinhando o processo de comunicação interna e externamente

→ Product discovery: investigar hipóteses, validar as teses mais promissoras com usuários e mesclar diferentes metodologias para avançar rápido em direção ao objetivo final

→ Product analytics: analisar a eficiência do produto com números, entender o comportamento de diferentes tipos de usuários, rodar experimentos e iterar rápido

→ Orquestrar melhorias, inovações, bugs, features nas sprints

→ Ter um timebox definido dos eventos para evitar desperdício de tempo

→ Detalhar as US (histórias do usuário), fazendo com que o time entenda com facilidade o que precisa ser feito, de forma clara e com o contexto

→ Construir, aperfeiçoar e manter o Backlog dos times

→ Auxiliar na construção do product roadmap

→ Coordenar e gerenciar reuniões de planejamento de Sprints

→ Assegurar a qualidade da entrega do produto

É muito importante que você:

→ Tenha responsabilidade e comprometimento com seus afazeres

→ Tenha pensamento crítico

→ Seja flexível, pró-ativo, resiliente e se adapte às mudanças necessárias

→ Saiba solucionar problemas

→ Busque a excelência em tudo que fizer e incentive os demais a fazer o mesmo

→ Busque o aprimoramento contínuo para si, sua equipe, produtos, processos e tecnologias

→ Possua experiência prévia como PO

Para se diferenciar dentro desse time de Runners, seria ótimo se você tiver:

→ Conhecimento de UX/UI

Benefícios:

→ Vale Alimentação ou Refeição (Sodexo)

→ Plano de Saúde (Unimed)

→ Plano Odonto (Bradesco)

→ DayOff de Aniversário

→ Reconhecimento de curto e médio prazo com base no seu PDI

Deu match? Se inscreva aí e vem nos ajudar a construir o futuro das melhores

tecnologias de vendas do Brasil aqui com a gente.

To apply: https://weworkremotely.com/remote-jobs/crm-piperun-product-owner-po-100-remoto

CRM PipeRun: Product Owner (PO) (100% remoto) Read More »

ServiceNow: Sr Advisory Solution Consultant – CRM

Headquarters: remote, Austin, Texas, United States

URL: http://servicenow.com

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

The Specialist Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. 

  • Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets 

  • Lead discovery workshops to determine customers’ challenges and give persona and value-based product demonstrations to align our solution with customer needs 

  • Develop client partner relationships 

  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement 

  • Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics 

  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team 

  • Stay current on competitive analysis and market differentiation 

  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you have:

 

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
  • 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications  

  • Industry experience in Telco desirable 

  • Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions 

  • Experience working collaboratively with product management, product marketing, partners, and professional services 

  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence 

  • Travel, as necessary 

For positions in this location, we offer a base pay of $149,250 – $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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