zubair2820@yahoo.com

Headquarters: Brooklyn, NY

URL: https://madeostudio.com/

Full-Time
Senior Account Manager

The basics

• We are hiring an experienced ‘Senior Account Manager’ to further invest in our existing client relationships and new business opportunities
• You likely have at least 7 or more years of relevant experience between project and account management
• We are a distributed team working remotely (EST 10am – 6pm)
• Bonus if you live in NY/Brooklyn but not a requirement
• We are open to considering applicants with higher levels of experience, but this is not an entry level or junior role  
• If you believe you are more of a Project Manager, please consider applying to our “General Application”. We may open a round of hiring for a Project Manager soon, but it is not open yet and will start by reviewing candidates there. 

What we are looking for

• Client partnership: You have impressive experience partnering with your clients and your team on projects and ongoing retainers; from their successful completion to expanding a client partnership
• New business focus: You are experienced in overseeing proposals, meetings with potential clients, and have a genuine interest in continuing to develop this area of your career with a supportive team
• Project management background: You have past experience in project management of medium to large digital creative projects, particularly websites, in a relevant agency setting, equipping you to be a successful account manager and collaborator to project managers
• Nonprofit experience: You have experience of working with progressive organizations as your clients: nonprofits, foundations, and cultural institutions — otherwise, a genuine demonstrated interest in social impact
• Strategy background (a plus): Having past experience in directly advising clients on relevant digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work would be carried out by strategists on the team
• Interest in developing the discipline: You are interested in contributing to our agency’s account management standards, documentation, guides..etc. recognizing that account management is a team effort

Benefits & Compensation

• Starting salary $80,000 to $100,000 commensurate with experience and may be adjusted based on your working location; with 5% to 20% of additional compensation as described below
• Up to 5% additional income through 401k employer match (after 3 months of employment)
• 10% to 15% of additional tentative income through discretionary end of year profit sharing and bonuses
• Generous health, dental, and vision insurance benefits
• Commuter benefits
• Employer matched donations to causes you care about
• Flexible PTO in addition to federal and team-wide days off
• Remote work supported with occasional opportunities to get together
• Significant investment towards onboarding, training, and your career
• Room for growth towards Associate Director and Director level roles

How to Apply 
We invite you to learn more about our culture, projects, and approach. Please spend time with our featured case studies on our website, check out our IG account @madeo_studio, and apply on our website to learn more about compensation and get started.

To apply: https://weworkremotely.com/remote-jobs/madeo-senior-account-manager

Headquarters: Chicago, IL

URL: http://www.epublishing.com

We build software products and websites for publishers. This position is primarily responsible for handling and resolving our clients’ incoming support cases, providing direct assistance or gaining resolution through our talented team. This is a full-time position.

Job duties include:

• Perform tier 1 triage on support tickets

• Manage support tickets through our online customer support portal

• Escalate/reassign issues to other team members as needed

• Effectively work with clients and other team members, including Product, Project Management, and Engineering

• Assists with the testing of software updates

• Attend scrum team ceremonies and assist with sprint prioritization

• Technical debugging of product or website issues reported by clients

Qualifications:

• Excellent written and verbal communication skills

• Demonstrated experience in customer service and support roles

• Technical knowledge for basic debugging and troubleshooting

• Demonstrated experience using AI

• Availability in Central and Eastern Time Zones

Strongly Preferred:

• Content Management System experience including working with and troubleshooting websites

• Experience in Agile SDLC

• Experience using SQL to query and analyze data

• Knowledge of website performance indicators and advertising systems

To apply: https://weworkremotely.com/remote-jobs/epublishing-software-support-specialist-1

Headquarters: Chicago, IL

URL: http://www.epublishing.com

To apply: https://weworkremotely.com/remote-jobs/epublishing-software-support-specialist

Headquarters: NYC

URL: http://HomeRentalsNewyork.com

Job Title: Guest Services Agent

About Us

We are a hotel and Airbnb management company headquartered in NYC, with a work-from-home team split around the globe (we were working from home before it was the trend! 🙂 ). Founded in 2015, we weathered the pandemic and are again starting to grow!

Looking For

We are looking for a rockstar team member to fill out our guest and booking services team. Your primary role will be to help answer guest questions, verify and respond to booking requests, and generally offer guest support. The volume of inquiries is fairly low, so you will also be asked to work on administrative, marketing, sales or research tasks during this shift. These tasks will be assigned according to your skillset and interests.

Shift

You will be expected to work from your computer M-Th, and monitor calls and messages from your phone on Friday – Sunday. When applying, please describe your hotel or Airbnb guest services experience.

• 12pm – 8pm NYC time

Salary

$1,250 – $2,500/mo. Depends on experience.

Requirements

– 5+ years hotel or airbnb guest services experience

– 1 solid internet connection with at least 30mbps speed

– A backup internet connection and battery in case of power outages

– A laptop and cell phone able to support the latest versions of igms and line2

– A calm demeanor and a quick wit

– Ability to think creatively under stress

– Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

– Social media experience

– Sales experience

– Marketing experience

– Real estate research experience

– Spanish, Hebrew, and/or German

Benefits

– 3 weeks paid vacation after your first 6 months

– 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

– 7 public holidays (your choice of US or personal local)

– $2,000 education credits after your first 6 months

– Flexible choice of holidays (we ask you monitor from your phone, but will be able to celebrate with friends/family as you wish

– The ability to work from anywhere with an internet connection

Note that we will not be hiring anyone with less than 5 years hotel or airbnb experience. You are expected to be working on your own after a 1 week training period, and this is unfortunately just too steep a learning curve without prior experience.

To apply: https://weworkremotely.com/remote-jobs/neighborhood-hosts-inc-guest-care-associate

Headquarters: Billings, Montana USA

URL: https://www.jandstransport.com/

To apply: https://weworkremotely.com/remote-jobs/j-s-transportation-customer-service-sales-specialist-1

Headquarters: Utah

$15 per hour plus commissions! Must live in the Orlando, FL area! Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit eligibility will vary by position As a Call Center Vacation Planner, a typical day will include: Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available. Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become a Call Center Vacation Planner at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

To apply: https://weworkremotely.com/remote-jobs/hyatt-vacation-ownership-call-center-sales-work-from-home-must-live-in-orlando-fl-1