zubair2820@yahoo.com

Headquarters: Texas

Position Title: Intake Specialist (Client Service Sales) – Remote

Description

Intake Specialist (Client Service – Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someones life!

• Fast-paced, professional environment;
• Fulfilling, challenging, and rewarding;
• Great team environment;
• Paid Holidays, Accrued Paid Time Off (FT only);
• Great Medical Benefits Package (FT only);
• Wellness Program (FT only);
• Competitive Salary $14.50-$16.50 per hour DOE
• 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary – employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

• Build the initial client relationship and confidence in our firm with every prospective client interaction
• Take calls per day in a professional inbound/outbound call center environment
• Sign up 4 new cases per day to the firm
• Be expected to meet occupancy and adherence goals
• Be expected to maintain a minimum call quality score of 90%
• Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately

To be successful as an Intake Specialist you will need:

• High School Diploma; Degree preferred; or equivalent combination
• Call center and customer service experience
• Strong people skills
• Excellent telephone, communication, and active listening skills
• Ability to meet performance standards whether in office or working remotely from home
• Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
• Minimum 40 WPM typing speed
• Multi-tasking skills and the ability to work well under pressure
• Detail oriented
• Excellent spelling and grammar
• Problem analysis and problem-solving
• Self-motivated, self-disciplined, able to work with little supervision
• Reliability and dependability
• Ability to work in fast paced environment
• Ability to work in a confidential environment always maintaining client confidentiality
• Has professional manner and high energy level, exhibits a positive attitude
• Strong organizational skills
• Good time management skills
• Accepts new ideas and challenges and is highly motivated
• Ability to work well with others as a team
• Ability to work remotely from home as needed per business needs (see remote requirements)
• Sales experience a plus
• Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

• Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
• Camera – internal to computer or external
• Fast internet connection (20MB+)
• Wired Ethernet cable Internet connection in your home office
• Land line telephone or good cell phone signal in home office
• Quiet, private home office with no distractions during business hours
• Reside in Texas

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To apply: https://weworkremotely.com/remote-jobs/heard-smith-llp-intake-specialist-client-service-sales-remote-4

Headquarters: United Kingdom

URL: https://www.zapiet.com/

• A patient, empathetic professional with a great sense of humour
• Exceptional written and verbal communication skills in English
• Tech-savvy and proficient with SaaS applications
• Proven Shopify experience
• Familiarity with Microsoft Teams and O365 suite applications 
• Flexibility to work across Americas timezone, including weekend availability
• Strong independent working style with high self-motivation
• Availability in later Americas time zones

• Fluency in a second (or third) language
• Additional e-commerce platform experience

• Provide comprehensive customer support across multiple channels: 
  • Email
  • Live chat
  • Social media
  • Telephone support
• Conduct personalized onboarding and setup sessions via video calls
• Develop and maintain help documentation and tutorials
• Analyse and track feature requests and support trends
• Contribute to continuous improvement of our support processes

• Work with a self-funded, profitable company that prioritizes customer success
• Collaborate with an international team spanning 15 countries
• Make a meaningful impact on company growth
• Enjoy a dynamic, meeting-light work environment
• Opportunity for significant personal and professional development

• Supporting over 10,000 merchants worldwide
• Team members in 15 countries
• 24/7 coverage across global time zones
• Cutting-edge e-commerce solutions

To apply: https://weworkremotely.com/remote-jobs/zapiet-merchant-support-specialist-americas

Headquarters: Costa Rica

URL: https://whaleseason.io

Fully Remote | Competitive Salary | ⏰ Full-Time

The Opportunity

Join a fast-growing crypto iGaming company where you’ll be the frontline of our player experience. We need someone who can deliver world-class support while building and nurturing our community—this isn’t just a support role, it’s a chance to shape how players experience crypto gaming.

Primary Focus: Customer Support (60%) | Community Management (30%) | Business Development (10%)

What You’ll Do Day-to-Day

Customer Support (Your Main Responsibility)

• Handle 40-60+ live chat and email tickets daily via Intercom
• Resolve crypto transaction issues, deposits/withdrawals, wallet problems, and gaming queries
• Troubleshoot technical issues with urgency and clear communication
• Document solutions and build out our help center
• Maintain 95%+ CSAT and sub-5 minute response times

Community Management

• Actively moderate and engage on Discord (our main hub), Reddit, and gaming forums
• De-escalate issues, celebrate wins, and keep the vibe positive
• Share updates, host events, and create sticky content
• Report community sentiment and player feedback to leadership weekly

Growth & Outreach

• Post strategically in crypto gaming communities and forums to attract quality players
• Build relationships with micro and mid-tier KOLs in the crypto gaming space
• Identify partnership opportunities through authentic engagement

Your Schedule

• 5 days/week, 8-hour shifts (40 hours total)
• Flexible shift times based on coverage needs (we’ll discuss during interview)
• Weekend availability may be required on rotation

You’re a Perfect Fit If You Have:

Must-Haves (Non-Negotiable)

✅ Native/fluent English – impeccable grammar, spelling, and communication
✅ 2+ years hands-on crypto experience – you actively use wallets, understand gas fees, know the difference between CEX/DEX, and follow crypto culture
✅ 1+ year customer support experience with measurable performance metrics
✅ Intercom proficiency (or Zendesk/Freshdesk—live chat platforms)
✅ Discord community management – you’ve actively moderated servers with 500+ members
✅ Genuine passion for gaming – you understand player psychology and gaming communities

Strong Preferences

⭐ iGaming/online casino/sportsbook experience (huge plus)
⭐ Knowledge of provably fair systems, house edge, RTP
⭐ Experience with KOL outreach or affiliate marketing
⭐ Active on Crypto Twitter, Telegram, or BitcoinTalk
⭐ Understanding of responsible gambling practices

What Makes You Stand Out

• You’ve worked in crypto startups or Web3 projects before
• You have screenshots/metrics proving your support performance (resolution time, CSAT, etc.)
• You’ve grown or managed online communities organically
• You understand meme culture and can communicate with players authentically
• You’ve personally used crypto casinos or gaming platforms

How to Apply (Read Carefully)

Send the following to [email/application link]:

1. Resume highlighting relevant experience
2. Required written responses (this is how we filter—incomplete applications will be rejected): a) Crypto Background (150-250 words)
   b) iGaming Experience (100-200 words)
   c) Support & Community Proof (Include links/evidence)
   d) Scenario Response (Test your skills) “A player deposited 0.1 ETH 2 hours ago but it’s not showing in their account. They’re frustrated and threatening to leave a bad review. Write your response to them.”
3. • How long have you been in crypto?
   • What projects/protocols do you use regularly?
   • What’s your involvement in the space? (Trading, DeFi, NFTs, communities, etc.)
4. • Any experience in online casinos, sportsbooks, or gaming platforms?
   • If none, explain your familiarity with the industry
5. • Link to Discord server you’ve managed or moderated
   • Screenshots of support metrics or customer feedback
   • Examples of community posts/engagement you’re proud of
6. Optional but recommended:
7. • Your Crypto Twitter/Telegram handle
   • Portfolio of communities you’ve built or managed

Why Join Us?

• Work from anywhere in the world
• Be part of the crypto gaming revolution
• Competitive salary commensurate with experience
• Direct impact on company growth and culture
• Collaborative team that values your input

Our Hiring Process

1. Application review (we actually read every thoughtful submission)
2. 15-min screening call (culture fit, logistics)
3. Skills assessment (live chat simulation + crypto knowledge test)
4. Final interview (meet the team, discuss compensation)
5. Offer (fast decisions for the right candidate)

⚠️ Important Notes:

• Applications without the required written responses will be automatically rejected
• We prioritize quality over speed—take time to craft thoughtful answers
• We’re looking for 1-2 people maximum, so competition is high
• No agencies, no outsourcing companies

Ready to be our players’ hero? Apply now.

To apply: https://weworkremotely.com/remote-jobs/whale-season-customer-support-specialist-crypto-igaming-platform

Headquarters: NYC

URL: http://HomeRentalsNewyork.com

Job Title: Guest Services Agent

About Us

We are a hotel and Airbnb management company headquartered in NYC, with a work-from-home team split around the globe (we were working from home before it was the trend! 🙂 ). Founded in 2015, we weathered the pandemic and are again starting to grow!

Looking For

We are looking for a rockstar team member to fill out our guest and booking services team. Your primary role will be to help answer guest questions, verify and respond to booking requests, and generally offer guest support. The volume of inquiries is fairly low, so you will also be asked to work on administrative, marketing, sales or research tasks during this shift. These tasks will be assigned according to your skillset and interests.

Shift

You will be expected to work from your computer M-Th, and monitor calls and messages from your phone on Friday – Sunday. When applying, please describe your hotel or Airbnb guest services experience.

• 12pm – 8pm NYC time

Salary

$1,250 – $2,500/mo. Depends on experience.

Requirements

– 5+ years hotel or airbnb guest services experience

– 1 solid internet connection with at least 30mbps speed

– A backup internet connection and battery in case of power outages

– A laptop and cell phone able to support the latest versions of igms and line2

– A calm demeanor and a quick wit

– Ability to think creatively under stress

– Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

– Social media experience

– Sales experience

– Marketing experience

– Real estate research experience

– Spanish, Hebrew, and/or German

Benefits

– 3 weeks paid vacation after your first 6 months

– 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

– 7 public holidays (your choice of US or personal local)

– $2,000 education credits after your first 6 months

– Flexible choice of holidays (we ask you monitor from your phone, but will be able to celebrate with friends/family as you wish

– The ability to work from anywhere with an internet connection

Note that we will not be hiring anyone with less than 5 years hotel or airbnb experience. You are expected to be working on your own after a 1 week training period, and this is unfortunately just too steep a learning curve without prior experience.

To apply: https://weworkremotely.com/remote-jobs/neighborhood-hosts-inc-guest-care-associate-1