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yitrobc: Veeva CRM / Veeva Vault Admin

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Headquarters: Remote

URL: http://yitroglobal.com

Veeva Admin/ Veeva Vault/ Veeva CRM

Responsibilities:

· Work on config, deploying updates & releases, creating dashboards, also help with creating a training deck for existing and new coordinators.

· Resolve escalations/issues from agencies during uploads.

· Create key reports – to give compliance a better understanding of escalated reviews and other related questions.

Expertise:

· Experienced in Vault QualityDocs implementation supporting and Vault PromoMats.

· Proficient in Change Control activity, Audit Trail and related activities.

· Act as technical liaison between related departments, business partners, vendors, and other members within the IT group, when implementing and troubleshooting systems.

Systems/ Applications Knowledge:

· Veeva Vault QualityDocs, PromoMats, Veeva CRM, ServiceNow, JIRA

To apply: https://weworkremotely.com/remote-jobs/yitrobc-veeva-crm-veeva-vault-admin

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ServiceNow: Sr. CRM Account Executive – Midwest State & Local Government

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Headquarters: Remote, Akron, Ohio, United States

URL: http://servicenow.com

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow’s CX, FSM, Source to Pay and related Customer Workflows solutions to Midwest State & Local Government (SLG) clients. (OH, IL, MI, TN, IN) These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG midwest territory. Responsibilities/activities can vary by solution area given coverage capacity.

Drive net new opportunity and growth of Customer Workflows within territory
Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement
Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Current location in Midwest with flexibility to travel across the region to attend internal/external events as needed
History of achieving sales targets
7+ years knowledge and demonstrated success selling to SLG in OH, IL, MI, TN and IN.
3+ years knowledge and demonstrated success selling Customer Workflows related software solutions
Demonstrated success closing new logos in SLED vertical
Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role
Past success collaborating within matrixed sales environment
Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
Bachelor’s degree in business, marketing or related discipline
Travel required: 30-50%

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

To apply: https://weworkremotely.com/remote-jobs/servicenow-sr-crm-account-executive-midwest-state-local-government

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Outsource Access: Virtual Assistant – CRM Specialist

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Headquarters:

URL: http://outsourceaccess.com

This is a remote position.

We’re looking for a creative and data-driven CRM Specialist to join our growing team. If you thrive in fast-paced, customer-focused environments and enjoy turning insights into engaging communication strategies, this role is for you. You’ll start by managing core CRM functions—building and executing targeted email campaigns, segmenting audiences, and maintaining clean, organized databases—while ensuring every message reflects our brand voice and goals.

As you demonstrate your expertise, you’ll take on broader responsibilities in developing automated workflows, analyzing campaign performance, and refining communication strategies across customer, franchise, and prospect audiences. This is an excellent opportunity for someone eager to grow into a well-rounded marketing professional who combines creativity, strategy, and analytics to strengthen engagement and retention across all communication channels.

Key Responsibilities

CRM Strategy & Campaign Execution

Plan, build, and execute segmented email campaigns — including drip sequences, win-back, re-engagement, upsell/cross-sell, and retention flows.
Define and manage key trigger points (e.g., post-purchase, birthdays, event follow-ups, cart abandonment) to optimize the customer journey.
Develop and automate lead nurturing workflows and personalized communication across the sales funnel.
Serve as the main CRM contact for franchisees, ensuring clear, accurate, and timely messaging at every stage of the franchise lifecycle.
Craft, proof, and deliver on-brand content such as newsletters, announcements, and promotional campaigns.
Differentiate messaging for customers, prospects, and franchisees while maintaining consistent tone and alignment with brand goals.
Track and present campaign performance metrics, providing actionable insights and recommendations for continuous improvement.
Maintain a communications calendar to ensure smooth rollout of key updates, launches, and initiatives.Database Management & Segmentation
Maintain a clean and organized CRM database — removing duplicates, validating emails, and managing unsubscribes.
Build and refine custom audience segments based on demographics, purchase behavior, engagement level, or location.
Utilize predictive segmentation and scoring models (e.g., RFM, churn probability) to identify and target high-value prospects.

Content & Collaboration

Collaborate with content, design, and social teams to produce compelling emails with strong copy, visuals, and calls to action.
Coordinate with operations and franchise teams to include promotions, events, and location-based updates in campaigns.
Ensure all communications are visually engaging, accurate, and aligned with overall marketing objectives.

Automation & Tools

Set up, optimize, and manage CRM and email marketing platforms such as Klaviyo, HubSpot, Mailchimp, or ActiveCampaign.
Use tools like Canva or Adobe Photoshop to create or enhance visuals for newsletters and email templates.
Integrate CRM systems with e-commerce, booking, event, or POS platforms to sync customer data and trigger automated communications.

Analytics & Reporting

Track and analyze campaign performance metrics — open rates, CTR, conversions, bounce/unsubscribe, and retention.
Report regularly on ROI, customer retention, CLV growth, and engagement trends.
Maintain and update the FAQ and knowledge base, ensuring accurate, personalized, and up-to-date content for internal and external users.

Requirements

Required Qualifications

2–4+ years of proven experience in CRM, email marketing, or marketing automation, with a strong track record of managing campaigns from strategy to execution.
Hands-on expertise with at least one major CRM or email automation platform — such as Klaviyo, HubSpot, ActiveCampaign, or Mailchimp.
Deep understanding of segmentation, customer journey mapping, A/B testing, and campaign optimization.
Excellent copywriting and editing skills, with the ability to craft engaging, brand-aligned content that drives clicks and conversions.
Strong analytical mindset with experience tracking and interpreting metrics such as open rates, CTR, conversions, retention, and LTV to guide strategy.
Effective project management skills, able to coordinate multiple campaigns, timelines, and stakeholders simultaneously.
Knowledge of email deliverability, list hygiene, and compliance standards (CAN-SPAM and other best practices).
Exceptional attention to detail, ensuring every email is proofed for links, images, and formatting consistency across devices and email clients.

Benefits

Employee Benefits

Health and Wellness: Comprehensive HMO coverage for you and your dependents.
Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
Government Benefits: Full support for required government benefits.

Supplemental Pay Types

13th Month Salary: A festive bonus to celebrate the year’s hard work.
Overtime Pay: Compensation for your extra effort and time.
Night Differential: Additional pay for working late hours or shifts.
Incentives: Performance-based incentives to reward your contributions and achievements

To apply: https://weworkremotely.com/remote-jobs/outsource-access-virtual-assistant-crm-specialist

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ServiceNow: Senior Product Marketing Manager – Sales CRM

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Headquarters: 4810 Eastgate Mall, San diego, CALIFORNIA, United States

URL: http://servicenow.com

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We’re seeking a driven, strategic, and creative Senior Manager of Product Marketing to help accelerate one of the most exciting and fastest-growing areas of ServiceNow- Sales CRM. This role will focus on bringing to market our Sales Force Automation (SFA), Configure Price Quote (CPQ), and Order Management (OM) products and capabilities, showing how ServiceNow helps companies modernize revenue operations, simplify selling, and connect the entire sales-to-order process.

You’ll play a pivotal role translating innovation into market impact- developing messaging, orchestrating launches, driving campaigns and events, and equipping the field with the tools to win. This position reports to the Sr. Director of Product & Solutions Marketing for Sales CRM and will work closely with Product Management, Integrated Marketing, Sales, and Industry teams.

What you get to do in this role

Positioning & Messaging

· Develop clear, differentiated messaging and positioning for ServiceNow Sales CRM, and translate complex product capabilities into compelling stories that resonate with CROs, RevOps, and IT buyers.

Product & Market Launches

· Plan and execute go-to-market launches for new features, capabilities, and AI innovations within Sales CRM via launch kits, internal enablement, and external content to drive awareness and adoption.

· Partner with Product, Enablement, and Integrated Marketing to ensure full readiness across teams.

Campaigns

· Collaborate with Integrated Marketing on campaigns that generate awareness and pipeline for Sales CRM with messaging, content, and offers that target key personas and verticals.

Webinars + Events

· Own product marketing contributions to webinars, customer roundtables, hosted events, and third-party events via presentation content, demos, and speaker materials that bring the Sales CRM story to life.

Competitive

· Develop strategic battlecards, win stories, sales content, and differentiation messaging to enable the field.

Customer Stories

· Partner with Customer Marketing to identify, secure, and develop Sales CRM customer success stories with customer outcomes, compelling proof points, videos, and field-ready case studies.

Sales / Field Enablement

· Create and maintain enablement tools- pitch decks, demo narratives, one-pagers, and FAQs that support training and readiness sessions for sales, partners, and SDRs.

Qualifications

To be successful in this role, you have:

· 8–12 years of product marketing experience in enterprise software or SaaS.

· Experience in CRM, sales automation, CPQ, or revenue technology markets preferred.

· Proven ability to craft persona-based, solution-driven messaging and assets.

· Strong project management skills and experience executing cross-functional launches.

· Excellent written, verbal, and visual communication skills.

· Comfortable presenting to executive audiences in virtual and live settings.

· Bachelor’s degree or equivalent experience; MBA a plus.

· Enthusiasm for collaboration, creativity, and fast-moving environments.

—

Why you’ll love this role

You’ll be at the center of redefining what Sales CRM means for the modern enterprise- connecting product innovation to customer success, influencing go-to-market strategy, and helping ServiceNow tell a bold new story about the future of selling.

For positions in this location, we offer a base pay of $146,400 – $256,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

To apply: https://weworkremotely.com/remote-jobs/servicenow-senior-product-marketing-manager-sales-crm

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ContentJet Inc.: Customer Success Manager Needed

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Headquarters: Montreal, Canada

URL: https://www.contentjet.com

Customer Success Manager (Account Management Focus)
Remote – Full Time

Are you a strong Account Manager who knows how to own client relationships, drive retention, and deliver results in a fast-paced creative environment? Do you thrive on structure, communication, and long-term client success? Then you might be the Customer Success Manager we’re looking for at ContentJet.

About ContentJet

ContentJet is a global UGC production company powering high-performance ad creatives for mobile apps, SaaS brands, and fast-scaling e-commerce companies. We combine human creativity, AI-powered production, and strategic testing frameworks to deliver content that performs. Our team spans 14+ countries and works with top brands across TikTok, Meta, and paid social.

The Role: Client Ownership + Retention + Growth

This role is ideal for someone with Account Management experience who wants to go beyond check-ins and reporting. You’ll own client accounts from onboarding through delivery, retention, and growth. You’ll work cross-functionally with Creative Directors, Production Managers, and Editors to keep projects moving—and ensure clients get results worth renewing for.

What You’ll Do

You will:

Manage and grow a portfolio of client accounts
Lead onboarding, weekly check-ins, and performance review calls
Act as the single source of truth for client goals, priorities, and deliverables
Keep production aligned with client expectations and strategy
Proactively identify risks, manage challenges, and solve problems before they escalate
Ensure on-time delivery through strong project communication
Translate client feedback into clear tickets and actionable briefs
Present creative updates and campaign insights with clarity and confidence
Drive retention by delivering exceptional client experience and strategic value
Identify upsell/cross-sell opportunities and expand accounts

Who You Are

2–4 years experience in Account Management or Customer Success
Agency experience is a big advantage (creative, media, UGC, or influencer marketing)
Strong communication—clear, confident, and professional
Excellent at managing multiple accounts and priorities
You own client outcomes—not just tasks
Calm under pressure, solution-oriented mindset
Fluent in English (Spanish or French is a big bonus)
Familiar with production workflows, UGC, and content strategy is a plus

Tools You’ll Use

Monday.com
Slack
Google Suite
CRM tools (HubSpot/Pipedrive a plus)
Loom
Notion

Compensation + Growth

Base Salary: $25,000–$30,000 USD/year
Performance Bonuses: 10–20%
Career Path: Senior CSM → Lead CSM → Head of Customer Success
Remote Role – work from anywhere
High ownership – real impact on client growth and retention

Why Join ContentJet

Fast-growing company with elite performance standards
Work directly with international brands and high-growth startups
Be part of a creative-driven environment (UGC + AI + paid social)
Work with an ambitious, no-drama, high-speed culture

To apply: https://weworkremotely.com/remote-jobs/contentjet-inc-customer-success-manager-needed

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Flight CX: Remote Customer Support Representative (Honduras)

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Headquarters: Remote

URL: https://flightcx.com/

Flight builds remote-first customer support teams for growing startups who put people first. Through a mix of team staffing and consultation, we partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams to help them run outstanding customer experience programs.

We’re on a mission to globalize access to careers in customer experience and advance a human-centered model that supports our community of clients, customers, and employees alike.

We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.

What you’ll do:

Handle customer inquiries via live chat, email, and/or phone to answer their questions and provide solutions
Provide accurate information to customers by using a variety of digital tools
Share suggestions for customer experience improvements with your team and client
Work to meet and exceed productivity and quality goals
Represent Flight to our clients in a professional and friendly manner

What we look for:

Prior customer support experience
Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test
A high level of empathy and emotional intelligence
Top-notch problem solving skills
Adaptability and a growth-learning mindset
Able and willing to work full-time on any shift
Available to work Saturday or Sunday

What we offer:

A flexible, remote work environment
Global community of talented teammates joined by a passion for helping others and commitment to supporting one another’s success
Learning and development programs so you can keep growing your skills and career
Early stage startup with lots of opportunity for ownership and impact
Paid time off

This role is specifically open to candidates in Honduras. To work at Flight, you must have a bank account that accepts ACH or wire transfers in United States Dollars (USDs). We recommend online banks, such as Wise, Mercantil, Facebank, and Payoneer, if you are looking for an option. These online banks are safe and secure and allow you to receive USD and transfer to your local bank.

Flight is an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

To apply: https://weworkremotely.com/remote-jobs/flight-cx-remote-customer-support-representative-honduras

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Toggl: Customer Support Agent (Americas)

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Headquarters: Tallinn, Estonia

URL: https://toggl.com/jobs/

We are looking for an experienced Customer Support Agent to join our Support team and help thousands of users get the most out of Toggl Track and our growing Toggl Focus product.

You’ll become an expert in our established time-tracking tool while also supporting the evolution of our next-generation capacity planning and AI-powered productivity solution. This is a great opportunity for someone who enjoys helping users succeed, thrives in change, and wants to be part of a product in transformation.

The salary for this position is $59,000 annually, and we are committed to reviewing salaries every year based on company and individual performance.

You can work from anywhere in the world as long as your main location allows reliable coverage during 3pm–11pm UTC.

About the Team

We are a global team of 140+ awesome people working from over 40 countries around the globe. We hire globally, you work locally — in the heart of London, a beach outside of Río de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

The Role

As part of our Customer Support team, you’ll primarily support users of Toggl Track, our established time tracking product used by thousands of teams worldwide. You’ll also support the growing number of users adopting Toggl Focus, our new capacity planning and AI-powered productivity tool.

Over the next year, Focus will evolve into an all-in-one productivity solution and you’ll play an active role in that transition by helping users, gathering insights, and shaping the future of our support experience.

Your work goes beyond resolving tickets: you’ll identify user patterns, contribute to our Knowledge Base, provide product feedback to Product and Engineering, and help our user community thrive.

You’ll succeed in this role if you can deliver excellent support for an established product while staying curious and adaptable as new AI-powered tools evolve. You stay calm and empathetic with upset customers and can work through ambiguity when documentation is incomplete.

Your main responsibilities will be:

Respond to customer inquiries via chat and email during 3pm–11pm UTC coverage hours
Troubleshoot customer issues, reproducing and gathering relevant details before escalating to Engineering
Engage with and moderate our growing user community
Provide product feedback to Product and Engineering based on recurring user pain points
Contribute to and maintain our Knowledge Base as the product evolves
Stay up to date with product changes and share insights with the team

About you

We are looking for an empathetic problem-solver who takes pride in helping users and enjoys working in a fast-paced, evolving product environment, based somewhere that allows you to reliably cover 3pm–11pm UTC hours (8am–4pm Pacific / 10am–6pm Central / 11am–7pm Eastern).

In particular, we would love to hear from you if you have:

2+ years of experience in a customer-facing support role, ideally in a SaaS company
Excellent written and verbal communication skills in English
Strong troubleshooting skills: you ask clarifying questions, test things yourself, and share actionable details
The ability to stay calm, patient, and empathetic even with frustrated users or when things are unclear, whether documentation is missing, features are changing, or processes are still taking shape.
A collaborative and proactive mindset, able to work effectively in a remote, async-first environment

Bonus points for:

Experience supporting AI-powered or analytics products
Experience managing online communities (Reddit, Discord, Slack, or similar)
Familiarity with time tracking, capacity planning, or project management tools
Technical troubleshooting skills (API, integrations, browser debugging)
Additional language skills (Spanish is a plus for our growing LATAM user base)
Experience working in fully remote, asynchronous teams
Participation in a product launch or transition phase

Benefits

Freedom to choose when and how much you work – we only measure results
24 days of paid time off a year, plus your local holidays
Unlimited sick leave
In-person meetups for team-building (expenses covered)
4-6 weeks paid sabbatical (depending on the tenure)
Laptop budget up to €2,500 and it renews every 3 years
€2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
€3,000 per year for co-working space membership and/or internet service at home
€4,000 per year contribution to use for training, workshops, and conferences
€2,400 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

To apply: https://weworkremotely.com/remote-jobs/toggl-customer-support-agent-americas-1

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VXI Global Solutions: Technical Support Advisor – Work from Home

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Headquarters: Tennessee

Job Description

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor!

Location: Remote Call Center

Join Us as a Technical Support Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!

What You’ll Be Doing:

Customer Service Excellence:

Handle customer inquiries via phone, delivering tailored solutions to technical issues.

Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

Technical Support & Troubleshooting:

Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.

Use multiple systems to research and deliver efficient, real-time solutions.

Adaptability in Communication:

Connect with a diverse range of customers by adjusting your communication style to meet their needs.

Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

Team Collaboration:

Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

What We’re Looking For:

Customer Service Focus:

Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

Technical Enthusiasm:

A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

Resilience Under Pressure:

Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

Learning & Growth Mindset:

Open to feedback and coaching, with a drive to continuously improve and excel.

What You Bring:

Proven experience in customer support or technical assistance , ideally in a call center setting.

Strong verbal and written communication skills.

Problem-solving abilities with a flexible, adaptable approach to challenges.

Confidence in navigating multiple software tools and systems to resolve issues.

A self-motivated attitude with effective time management skills.

What You’ll Get:

Competitive Pay:

$17.31 per hour, with opportunities for performance-based incentives.

Comprehensive Benefits:

Full health insurance package, including medical, dental, and vision coverage.

Cell Phone Perks:

$25/month per line for unlimited phone, text, and data (restrictions may apply).

Training and Growth:

Paid training to set you up for success.

Career advancement opportunities with a globally renowned leader in technology innovation.

Referral Bonuses:

Earn ongoing bonuses for referring new employees through our Referral for Life Program.

Supportive, Inclusive Environment:

Thrive in a dynamic virtual work environment with a team that’s dedicated to your success.

Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

Remote Work Requirements

Private Workspace: A quiet, dedicated workspace with no distractions.

Ergonomics: A comfortable desk setup with all necessary equipment.

Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.

Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Why You’ll Love Working Here:

At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you’re driven by curiosity, passion, or technical expertise , you’ll find the perfect space to grow and succeed with us.

Ready to Take the Next Step?

Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

To apply: https://weworkremotely.com/remote-jobs/vxi-global-solutions-technical-support-advisor-work-from-home

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Bridge Specialty Group: Dynamics CRM Developer

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Headquarters: Daytona Beach, FL, USA

URL: http://bridgespecialtygroup.com

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Dynamics CRM Developer to join our growing team!

We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

How You Will Contribute

Configure, develop and maintain these components for dynamics delivery

Model-driven and canvas apps

Plugins and custom controls

Power Platform tools including Power BI, Power Automate, Flows and others

Unit an integration test within automation framework

Lead the design and architecture of complex Dynamics 365 solutions.

Mentor and guide junior developers, providing technical expertise and support.

Lead code reviews to ensure adherence to coding standards and best practices.

Collaborate with stakeholders to optimize existing processes and propose innovative solutions.

Champion continuous improvement initiatives in the development process.

Mentor and coach junior and mid-level Dynamics 365 developers, providing technical guidance and support in their professional growth.

Facilitate regular knowledge-sharing sessions to enhance team members’ skills and proficiency in automation tools, development best practices, and software delivery processes.

Foster a collaborative and inclusive work environment, encouraging team members to actively participate in brainstorming sessions, design reviews, and solution discussions.

Skills & Experience to Be Successful

Bachelor’s degree in Computer Science, Software Engineering, or related field.

Knowledge of C#, .NET, TypeScript, JavaScript or other programming languages.

Experienced in working within an “AGILE + DevOps” process management methodology.

Senior D365 Developer: 5+ years’ experience in D365 or related development environment

Solid understanding of insurance business processes and industry-specific challenges. (preferred)

Proficiency in C#, JavaScript, Power Platform, and Dynamics 365 customizations. (preferred)

Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions. (preferred)

Pay Range

$110k – $130k Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

To apply: https://weworkremotely.com/remote-jobs/bridge-specialty-group-dynamics-crm-developer

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Abbott: Clinical Specialist, CRM – Wichita, KS

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Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution ·
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Wichita, KS in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

Clinical Interface: Acts as a clinical interface between the medical community and the business.
Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
Sales Support: Provides additional back-up support to CRM Sales Representatives.

Required Qualifications

Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
Must have the capability to obtain certification in CRM products.
Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
Familiarity with cath lab and operating room procedures and protocol
Demonstrate advanced knowledge of cardiac pacing systems.
Must apply engineering skills and abilities to interpret and solve complex clinical problems.
Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
Must be detail-oriented and capable of working independently.
Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is

$60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-clinical-specialist-crm-wichita-ks

Abbott: Clinical Specialist, CRM – Wichita, KS Read More »