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April 18, 2026Headquarters: Detroit, Michigan URL: http://jjtravelexcursions.info Fully Remote | Flexible Schedule | Training Provided We are currently seeking motivated individuals for a Remote Customer Service Representative – Travel & Booking Coordination role to assist clients with planning and managing travel experiences. This position offers the opportunity to work remotely while developing valuable skills in customer support, travel coordination, and client relationship management. If you enjoy helping others, staying organized, and working independently, this role provides a flexible path within the growing travel industry. Quick Role Snapshot ✔ 100% Remote Position✔ Flexible Schedule (Full-Time or Part-Time)✔ Customer Support & Travel Booking Coordination✔ Step-by-Step Training & Mentorship Provided✔ Work from Anywhere Lifestyle✔ Growth-Focused Environment Key Responsibilities Assist clients with booking travel (flights, hotels, cruises, vacation packages) Respond to customer inquiries via phone, email, and online platforms Manage confirmations, itinerary updates, and travel documentation Research destinations, pricing, and travel options Maintain accurate client and booking records Provide support before, during, and after travel Qualifications Strong communication and customer service skills Self-motivated and comfortable working remotely Detail-oriented and organized Willingness to learn new systems and processes Positive, solution-driven mindset No prior travel experience required. Full training and ongoing support are provided. Compensation & Benefits Flexible remote work environment Performance-based earning potential Typical monthly earnings range from $1,000 – $6,000+ based on activity level Ongoing mentorship and professional development Opportunities for advancement into leadership roles Access to exclusive travel resources and industry discounts Hiring Process Submit your application through We Work Remotely Selected candidates are invited to a virtual information session Final onboarding discussion and training setup Apply Today If you’re looking for a flexible remote role in the travel industry with growth potential, we encourage you to apply and learn more.       To apply: https://weworkremotely.com/remote-jobs/j-j-travel-excursions-remote-customer-support-representative-travel-booking-coordination [...] Read more...
April 16, 2026Headquarters: United Arab Emirates URL: https://www.alaan.com/ About the role As a Customer Success Associate at Alaan, you will be the strategic link between our company and a diverse portfolio of high-value clients, working proactively to help them achieve success through our platform. You’ll serve as a trusted advisor, managing client relationships from onboarding to long-term partnership, ensuring their goals are met, and enhancing their experience with our product. Your expertise will drive client satisfaction, loyalty, and growth in a fast-paced, start-up environment.   What you’ll do Account Management – Successfully manage a portfolio of customers and prioritize amidst multiple competing priorities, escalations, and deadlines. Continuous Learning and Development – Develop a deep understanding of a client’s business, brand, industry, and its consumers. Apply domain/technical knowledge of the platform, best practices, and customer insights to remove blockers and proactively support customers. Vigilance and Awareness – Proactively track accounts to identify early warning signs of churn risk, establish internal action plans to address customer concerns and work proactively to eliminate that risk. Product Development – Act as an advocate for the client and bring back structured requests or feedback to the Product team and work with the product team to be one of the key contributors to define client requirements, features and improvements. A Constant Air of Improvement – Establish and improve service procedures, policies and standards through best practices while keeping accurate records and document customer service actions and discussions. Ownership – Take responsibility for positively building client relationships over time as their go-to trusted advisor. What we are looking for 2 to 3 years of proven successful experience as a Customer Success Prior experience in B2B SaaS/B2B/Fintech/Tech/startup is a plus Proven track record – Of high-value solution client success experiences with enterprise clients from a range of industries. Experience in supporting long term, recurring revenue programs or equivalent. Ownership – Ability to multi-task and independently handle tasks without any follow-ups. Problem Solver – You are a natural problem solver and trusted adviser to clients, never shy of presenting a point of view to deliver on client objectives. Ability to negotiate with win-win outcomes. Passion for Business Optimization – You have an interest in new technologies and in the power of data and insights as foundations for business growth. You also have a working knowledge of customer service software, databases and tools. Cognitive Intelligence – You can think on your feet, seeing all the angles to best position our platform to best fit a client’s needs. Client Empathy – You’ll be building deep, trusting relationships. Communication Skills – Excellent verbal, written, and presentation skills in English. Positivity – You’ve got the charisma, but not the ego, to make a good impression with a collaborative mindset. Curiosity – You’re interested in learning more about the industry and show an outstanding curiosity towards the client base. Start-up Attitude – You’re comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth. Knowledge – Accounting and Finance processes is a strong plus. What’s in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more To apply: https://weworkremotely.com/remote-jobs/alaan-customer-success-associate [...] Read more...
April 15, 2026Headquarters: Boynton Beach, Florida, United States URL: http://skstonesusa.com SK Stones USA, a leader in the natural stone industry, is committed to delivering exceptional quality and service to our customers in Palm Beach and Broward County, FL, and beyond. Our extensive product range includes granite, marble, quartz, limestone, onyx, soapstone, and porcelain, supported by a comprehensive warehouse and showroom. We are looking for a dedicated Customer Success Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring their satisfaction and success with our products and services. You will work closely with sales, operations, and product teams to build strong relationships, address customer needs, and enhance the overall customer experience, thereby driving customer retention and company growth. Responsibilities Develop and maintain strong relationships with customers to understand their needs and ensure their satisfaction with SK Stones USA products and services. Serve as the customer advocate within the company, communicating customer feedback and concerns to relevant teams to enhance product offerings and service quality. Provide onboarding, training, and continuous support to customers for new products and services. Monitor customer health metrics and proactively identify and resolve issues to prevent churn. Collaborate with sales and operations teams to coordinate smooth order processing, delivery, and after-sales support. Manage customer communications through various channels, ensuring timely and professional responses. Analyze customer data and feedback to develop strategies that improve customer engagement and loyalty. Identify opportunities for upselling and cross-selling additional products and solutions. Requirements Degree in Business, Marketing, Communications, or a related field is a plus. Proven experience in customer success, account management, or client relations, preferably in the natural stone, building materials, or home remodeling industry. Excellent interpersonal and communication skills, with the ability to build rapport and maintain long-term customer relationships. Strong problem-solving abilities and a customer-centric mindset. Experience with CRM software and customer success tools. Ability to multitask, prioritize, and work collaboratively in a fast-paced environment. Detail-oriented with strong organizational skills. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Wellness Resources To apply: https://weworkremotely.com/remote-jobs/sk-stones-usa-customer-success-manager [...] Read more...
April 14, 2026Headquarters: USA, Remote URL: http://astounddigital.com   About Astound Digital At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose: Drive digital transformation. Build client trust. Shape the future of Salesforce-powered commerce. At Astound Digital, we’re looking for a Sales Consultant who’s passionate about helping enterprise clients unlock growth through Salesforce solutions. In this role, you’ll be the face of Astound to our Salesforce ecosystem partners and clients—driving consultative sales conversations, influencing strategic roadmaps, and closing deals that deliver real business impact. This opportunity is ideal for someone with a strong background in selling Salesforce services or solutions, with a proven ability to drive net new business. The right candidate thrives in fast-paced, collaborative environments, builds lasting client relationships, and is passionate about helping organizations achieve digital transformation through Salesforce. In this role, you’ll get to: Drive consultative sales cycles — own the end-to-end process from prospecting and qualification to proposal and close. Sell Astounds full suite of Salesforce services including advisory, implementation, and managed services to enterprise customers. Partner closely with Salesforce Account Executives, VPs of Sales, and Cloud Specialists to identify joint opportunities and co-sell strategic deals. Lead discovery sessions with clients to uncover challenges, define business goals, and position tailored Salesforce-led solutions. Build strong executive relationships with client stakeholders, becoming a trusted advisor who aligns digital strategy with measurable outcomes. Identify and execute growth opportunities through upsells, cross-sells, and renewals—maximizing long-term customer value. Collaborate internally with delivery and marketing teams to shape proposals, scope engagements, and ensure client success post-sale. Represent Astound at Salesforce and industry events to expand your network, strengthen partnerships, and generate qualified leads. Your skills and qualifications: 3+ years of Salesforce-related sales experience (selling professional services, implementations, or platform solutions). Proven success in driving enterprise-level deals with strong knowledge of the Salesforce ecosystem (Sales, Service, Commerce, or Data Cloud). Experience managing consultative, multi-stakeholder sales cycles from lead generation through contract execution. Established relationships within the Salesforce partner network and the ability to co-sell effectively. Excellent communication, presentation, and negotiation skills with C-suite and VP-level stakeholders. Self-starter mindset with a passion for digital transformation and innovative technology solutions. Bachelor’s degree in Business, Marketing, or a related field preferred. Good to Have: Experience working for a Salesforce consulting partner or ISV with exposure to co-selling motions and partner programs. Deep understanding of Salesforce Clouds such as Commerce, Marketing, Data, or Health Cloud. Proven track record of achieving or exceeding multi-million-dollar sales quotas in professional services or SaaS. Familiarity with Salesforce tools like Partner Community, Slack, and Sales Cloud for managing pipeline and collaboration. Prior success building relationships within the Salesforce ecosystem, including Partner Alliances and Account Executives. Experience in solution-based selling, crafting client roadmaps, or scoping digital transformation initiatives. Strong industry knowledge in retail, consumer goods, or health & life sciences to align technology with business impact. What we offer in return Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing; Well-being is Top Priority: Parental leave, flexible time off, comprehensive health and medical plans; Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level; Culture of Success: Culture of collaboration that encourages innovation every step of the way; 8 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide. Why work for Astound Digital? Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love! #LI-TS1 #L1-REMOTE   To apply: https://weworkremotely.com/remote-jobs/global-career-website-account-executive-salesforce [...] Read more...
April 14, 2026Headquarters: Remote – California URL: http://teambeachbody.com BODi is on a mission to build the Health Esteem Category! Having just launched a new brand (from Beachbody to BODi), a new platform, and a new app where fitness and nutrition is supported by positive mindset content, BODi breaks from the fitness and diet industry and ushers in the era of Health Esteem. Health Esteem specifically rejects the legacy fitness and diet industry playbook of pursuing a healthy lifestyle based on self-criticism – a playbook Beachbody used to abide by. But after observing the uptick in mental health challenges since the pandemic and seeing that 74% of Americans remain overweight or obese today, despite the efforts of the fitness industry, BODi had to make a change.The Director of CRM & Lifecycle Marketing drives the strategy and performance of BODi’s lifecycle ecosystem across email, SMS, push, and in-app channels, with accountability for activation, retention, customer lifetime value, and recurring revenue growth. This role leads the development of programs that help new members quickly build momentum on the platform, strengthen ongoing engagement with workouts and supplements, and increase multi-product adoption across the BODi ecosystem. Reporting to the VP of CRM, the Director designs lifecycle strategies that reinforce habit formation, encourage consistent product usage, and reduce churn through well-timed, behavior-driven engagement and monetization programs. Working closely with Product, E-commerce, Media, and Analytics, this role uses customer behavior and performance insights to continuously improve onboarding, increase repeat purchase, and strengthen long-term subscription retention.Team Leadership & OperationsLead and develop the CRM and lifecycle marketing team, setting strategy and guiding execution across email, SMS, push, and in-app channels.Own lifecycle campaign planning and the cross-channel messaging calendar to support acquisition, onboarding, engagement, and retention.Oversee CRM platform architecture and operations, including segmentation frameworks, taxonomy, automation logic, and system organization.Own the relationship with CRM technology platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud) and ensure tools are optimized for scale, personalization, and automation.Partner closely with Product, E-commerce, Media, and Analytics teams to align lifecycle programs with broader customer growth and revenue objectives.Lifecycle Strategy & ExecutionDefine and execute lifecycle strategy that increases activation, engagement, retention, and cross-product adoption across the BODi ecosystem.Optimize onboarding journeys to accelerate time to first workout and drive early habit formation.Develop lifecycle programs that connect supplements, fitness programs, and membership benefits to increase multi-product adoption and customer lifetime value.Build engagement loops using milestones, streaks, and rewards that reinforce consistent product usage and long-term platform engagement.Design behavioral messaging triggered by inactivity, milestones, and product usage signals to reduce churn and drive re-engagement.Implement dynamic and personalized messaging based on workout behavior, purchase history, and customer goals.​Monetization & Customer ValueOwn lifecycle-driven revenue across subscriptions, supplements, and cross-category adoption.Increase LTV by driving repeat purchase, subscription retention, and multi-product engagement.Develop targeted upsell, cross-sell, and bundle strategies across lifecycle touchpoints.Partner with e-commerce and merchandising teams to activate lifecycle programs that support launches, promotions, and key revenue moments.​Analytics & OptimizationEstablish lifecycle performance frameworks and dashboards to track engagement, retention, revenue contribution, and customer value.Own forecasting and revenue impact modeling for lifecycle programs and ensure initiatives deliver against growth targets.Lead a structured experimentation roadmap across onboarding, engagement, retention, and upsell journeys.Partner with data science and analytics teams to implement predictive churn modeling and advanced lifecycle segmentation strategies. ​Requirements:8–12+ years in CRM, lifecycle marketing, retention, or customer marketing, including leadership experience owning multi-channel lifecycle programs.Shopify experience required, with a strong understanding of how promotions, merchandising, subscription mechanics, and onsite behavior connect to lifecycle performance.Proven track record driving lifecycle monetization, including repeat purchase, subscription retention, LTV growth, and cross-sell/upsell performance.Hands-on ownership of a CRM platform (e.g., Braze, Iterable, Salesforce Marketing Cloud, Klaviyo), including segmentation strategy, automation architecture, and deliverability/channel health.Experience owning lifecycle strategy across email + SMS (required) and ideally push/in-app, including triggered journeys, onboarding, win-back, and post-purchase programs.Strong analytical ability and comfort with performance measurement: cohort retention, repeat rate, churn, AOV, revenue per user, incrementality testing, and forecasting lifecycle revenue impact.Experience building and managing a testing roadmap (journey optimization, creative/messaging, cadence, offers, personalization) with disciplined learning loops.Ability to translate customer behavior into personalization strategies (dynamic content, behavioral segmentation, lifecycle moments) without overcomplicating the system.Experience leading and developing teams (4–7 direct reports preferred) and operating cross-functionally with Product, E-commerce/Merchandising, Analytics, and Creative.Bachelor’s degree or equivalent experience; MBA a plus.Beachbody, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to  race, color, ancestry, national origin, citizenship status, religion, creed, age,  physical or mental disability, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation,  gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by federal, state, or local law. We want you to feel safe to be the Whole You – your authentic self – without concern of discrimination, retaliation, or bias. We are committed to fighting for equality, growing our diversity, and holding ourselves accountable for inclusion. Just as our employees, coaches, and partners commit to wellness and helping others, we are committed to creating a culture and community of holistic acceptance and belonging.To all recruitment agencies: Beachbody does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Beachbody employees, or any other company location. Beachbody is not responsible for any fees related to unsolicited resumes.The applicable base salary range for each role varies based on several factors, including, but not limited to geographic location and job-related education, training, knowledge, and experience. This range may be modified in the future.The pay range for this position is: $137,100.00 – $175,000.00In addition to your base pay, The Beachbody Company offers a top-notch total rewards package, including a comprehensive benefits suite, an annual bonus opportunity, an employee stock purchase plan, a 401k plan with company match, 12-week Maternity/Paternity Leave paid at 100%, employee perks & discounts, training & career development, and generous PTO.All benefits are subject to eligibility requirements and may vary depending on location and job level. Further information about benefits can be found here Click Link Here.The estimated deadline for accepting applications:05/04/2026Applicants should apply at Beachbody’s internal and external career sites. To apply: https://weworkremotely.com/remote-jobs/beachbody-director-crm-and-lifecycle-marketing [...] Read more...
April 14, 2026Headquarters: Anywhere in the United States URL: http://unanet.com As a Solution Engineer, you will play a critical role in driving the growth and success of our GovCon solutions across the Government Contracting market. This role blends deep GovCon domain expertise with strong technical and consultative skills to understand complex contractor needs, translate them into targeted product demonstrations, and partner closely with Sales and Product to present compelling, differentiated solutions for project-driven government contractors. What You’ll Do Lead and participate in the solution engineering process for GovCon opportunities, shaping demonstration strategy and influencing deal direction by aligning customer challenges with Unanet’s product vision, roadmap, and capabilities for government contractors. Develop and customize GovCon demo environments, including database setup and realistic contracting data scenarios (e.g., contract types, indirect rate structures, cost pools, project WBS, compliance reporting) to showcase relevant product functionality and value. Create reusable GovCon demo assets, ensuring scalable, high-quality collateral (flows, scripts, data sets, configuration patterns). Mentor others in building scripts, tools, and databases, and introduce innovative approaches leveraging AI and other technologies to increase demo impact and repeatability. Track and report on key performance indicators for GovCon pursuits, such as demo effectiveness, follow-up requirements, and win/loss analysis, using insights to continuously refine messaging and approach. Serve as a cross-functional partner for the GovCon segment, collaborating with Sales Enablement, Product, Marketing, and Sales Ops to shape and maintain high-impact GovCon-focused enablement assets (battlecards, playbooks, demo blueprints, ROI content). Analyze patterns across GovCon prospects and customers to identify true product gaps versus configuration or best-practice opportunities, helping teams distinguish between roadmap needs and implementation guidance. Stay current on GovCon product capabilities and releases, incorporating new and enhanced features into demonstration scripts and narratives, and proactively recommending improvements based on customer feedback and market trends. Conduct discovery sessions with GovCon prospects to understand their contract portfolios, compliance and audit requirements, project accounting processes, and technical environments, ensuring solution alignment to both business and regulatory needs. Serve as a trusted, strategic advisor to prospective GovCon clients throughout their evaluation, aligning solution capabilities with prospect requirements, evaluation criteria, and desired business outcomes across finance, project management, operations, and compliance. Develop client-specific proposals, business cases, and ROI models that quantify the value of adopting Unanet’s GovCon solutions (e.g., improved cost visibility, margin protection, audit readiness, process efficiency). Act as a resident GovCon subject matter expert, facilitating shared understanding and best practices across Sales, CS, and Product. Represent Solution Engineering and the GovCon customer voice to Product, identify emerging GovCon trends, reporting on competitive and regulatory dynamics, and sharing solution requirements to inform product enhancements and roadmap decisions. Embrace AI- and data-driven excellence. Own AI-enabled demo asset creation and maintenance. Use AI/analytics for continuous improvement of win rates and demo effectiveness.  Partner with Product on an AI-informed view of GovCon market and customer trends. Who You Are 3+ years of experience in presales, software consulting, implementation, product, or closely related roles specifically with the Unanet GovCon ERP product or equivalent product. Recognized as a GovCon subject matter expert, capable of solving highly complex problems with significant business impact and minimal guidance. Proven record of improving organizational processes, introducing scalable best practices. Ability to translate GovCon business and compliance requirements into clear solution designs, demos, and proposals that resonate with executive, business, and technical stakeholders. Comfortable experimenting with and standardizing new AI workflows. Bachelor’s degree or equivalent practical experience. Comfortable with up to 10% travel for key customer meetings, events, and internal collaboration. Differentiators Hands-on experience with, or strong knowledge of, competitive GovCon products (e.g., Costpoint, QuickBooks, JAMIS, Procas, and related GovCon tools). Deep understanding of the Government Contracting market, including cost accounting standards, indirect rate structures, incurred cost submissions, timekeeping and labor compliance, project controls, and audit readiness. Hands-on experience using AI copilots to generate demo narratives, configure or validate demo data, summarize discovery, draft ROI models, and mine customer/prospect data for product insights Our Values We are a Team. Employees, customers, and partners working together. We are Customer-Focused. Customers are the heart of everything we do. We are Driven. Seeking exceptional outcomes. We Own our Success. Every employee has a stake in our company. We do the right thing and have fun in the process. The salary range for this opportunity is $95,000 – 112,500 per year. You will be eligible to earn commissions subject to commission plans and policies that may be in effect from time to time. You will further be eligible for employee equity as well as to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visit https://unanet.com/employee-benefits. Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws. Your Safety Matters: Avoiding Recruiting Scams Your job search should be a rewarding experience. Unfortunately, there are bad actors out there who aim to exploit today’s job seeker. It’s important to protect yourself against fraudulent recruiting practices. These bad actors go to great lengths to collect your personal information. They do so by posting fraudulent jobs, engaging in disingenuous interviews, and even extending fabricated offers. To protect yourself, please note the following about Unanet’s hiring experience: You will never be asked to complete an application through a non-Unanet website. All open opportunities are posted on our official careers page: https://unanet.com/about/careers. You will only receive communication from an email address ending in: @unanet.com. You will never be asked to provide sensitive personal information before you’ve accepted an offer of employment, and you will never be asked to provide payment of any kind.   To apply: https://weworkremotely.com/remote-jobs/unanet-solutions-engineer-govcon [...] Read more...
April 14, 2026Headquarters: Remote – USA URL: http://hubspot.com Upmarket Partner Specialist  US – Remote  As a Upmarket Partner Specialist, you will be responsible for identifying, sourcing, and closing good fit partners. Using strong consultative selling skills, you will balance contacting warm inbound leads as well as sourcing for your own pipeline. In this role you are responsible for selling the value of HubSpot’s software, the Inbound methodology, and the Partner Program. During the sales process, you will guide prospective partners as they learn how HubSpot can help them improve their client acquisition rates, client retention rates and overall business profitability. In this role, you’ll get to: Build and manage a high quality pipeline of prospective partners through inbound and outbound strategies.   Dissect a partner’s business goals and help them develop a better plan for achieving them and enabling them to be consistent, high-impact resellers  Become an expert at articulating how HubSpot’s software enables partners to expand their service offerings, increase revenue per client, and build a scalable go-to-market motion through the partnership. Close new business at or above quota level by identifying partners who are willing to source leads, invest both time and money in leveraging our software and training, and close new business opportunities for HubSpot.  Work with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products. Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. Remain actively engaged post-recruitment to nurture and develop partners, driving multiple reselling opportunities within the first 12 months of the partnership. We are looking for people who: 2-3 years of direct sales experience in a quota-driven role Have the desire and commitment to do what it takes to be successful in sales Have a positive outlook and a strong ability to take responsibility for their successes and failures Have exceptional consultative selling skills and closing skills Consistently recognized as a top performer in their current role Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them Approaches challenges with a customer-first mindset and embraces continuous growth and improvement    Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.Annual Cash Compensation Range:$120,000 – $150,000 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here. India Applicants: link to HubSpot India’s equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.  At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot Careers Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights. To apply: https://weworkremotely.com/remote-jobs/hubspot-upmarket-partner-specialist-l3 [...] Read more...
April 14, 2026Headquarters: BR URL: http://frameworkdigital.com.br Somos a Framework! Evoluímos grandes marcas em todo o mundo com transformação digital e crescemos continuamente através de agilidade, design e tecnologia. Fazer parte do nosso time é saber que a sua jornada será de desafios reais, de crescimento contínuo e de contato diário com referências em tecnologia. Vem com a gente! *Todas as nossas vagas são abertas para PCDs!   Benefícios? É claro que temos! 🍝 Vale alimentação e refeição no cartão Sólides Benefícios com mais de R$ 1.200,00 mensais 💻 Auxílio home office no valor de R$ 150,00 mensais  🚗 Você decide entre vale-transporte ou vale-combustível, no caso de vagas híbridas e presenciais 🏥 Plano de saúde e auxílio odontológico de alta qualidade ❤️ Seguro de vida que cobre doenças ocupacionais 💸 Participação nos lucros 💪 Total Pass para se manter saudável 🌎 Trib Pass para trocar moedas digitais por hospedagens e passagens aéreas com cobertura mundial 👶 Licença maternidade estendida: 180 dias  👶 Licença paternidade estendida: 30 dias  🥦 Desconto em consultas nutricionais  🧠 Desconto em terapia online 🛍️ Clube de benefícios para quem gosta de comprar com descontos 💡 Knowledge transfer através do Frame KT 💵 Bonificação por indicação de novos colaboradores   E não paramos por aí! 🕗 Horário flexível 👕 No dress code 🍎 Nas pausas presenciais, fique à vontade para comer pães, bolos e frutas 💜 Ambiente leve, flexível e cultura colaborativa.   E qual será a sua missão na Framework? Desenvolver e manter soluções personalizadas no Microsoft Dynamics CRM 11, incluindo plugins, workflows e integrações com sistemas externos. Realizar customizações avançadas no CRM 11 utilizando linguagens como C# e JavaScript. Criar e manter APIs e serviços para integração com outras plataformas e sistemas corporativos. Participar da definição de soluções técnicas, propondo melhorias e garantindo a aderência às melhores práticas. Garantir a segurança e conformidade das soluções desenvolvidas, aplicando boas práticas de desenvolvimento seguro. Elaborar documentação técnica para apoiar manutenção e evolução das soluções. Colaborar com times multidisciplinares, garantindo alinhamento de requisitos e efetividade nas entregas. O que é preciso para fazer parte do time? Experiência comprovada em desenvolvimento e customização no Microsoft Dynamics CRM 11. Conhecimento sólido em C#, .NET, JavaScript e Web API. Vivência em integrações entre sistemas corporativos. Habilidade analítica para diagnosticar e solucionar problemas complexos de software. Experiência com práticas de DevOps, CI/CD e ferramentas como Azure DevOps e Git. Será um diferencial se você: Graduação em Ciência da Computação, Engenharia de Software ou áreas correlatas. Conhecimento em ferramentas do Azure (Application Insights, Service Bus, Event Grid). Experiência em versões anteriores, como o CRM 4.0, e diferencial no CRM 365.   A NOSSA EVOLUÇÃO É CRESCENTE! E, para acompanhar esse crescimento, precisamos de pessoas que agreguem propondo ideias, soluções e desafios!  Gostou da oportunidade? Vamos juntos e​ faça parte da nossa história! 💜 #vempraframe To apply: https://weworkremotely.com/remote-jobs/framework-desenvolvedor-microsoft-dynamics-crm-11-senior [...] Read more...
April 13, 2026Headquarters: Cheyenne, WY URL: https://remotetalentcloud.com/ ========== IMPORTANT! Please use this link to apply:➡️ https://remotetalentcloud.com/apply/ ========== Description: As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience Requirements: We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required Why Apply: Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr How to Apply: Please use this link to apply: https://remotetalentcloud.com/apply/ To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-4 [...] Read more...
April 13, 2026Headquarters: Calgary URL: https://rankbreeze.com/ Role Overview: We’re looking for a motivated Customer Success Manager to help our growing team scale our product support.   You’ll be key in supporting new & existing customers with your product expertise and ensuring their property listings perform optimally.   If you enjoy helping customers learn software products, coordinating between teams, managing timelines, and constantly improving processes, this role is for you!   This position is ideal for someone who’s tech-savvy, thrives in fast-paced environments, and is passionate about delivering high-quality service experiences.   This role is set as a long-term independent contractor position.   Key Responsibilities include, but are not limited to: Scalable Customer Onboarding & Success: Guide new customers through a seamless onboarding process with our software platform, setting them up for success. Ongoing Customer Support: Act as the main point of contact for customers, addressing questions about software and services as the product expert, while maintaining high customer satisfaction. Project Coordination: Coordinate bug reports and feature requests between operations, support, and development teams. Manage timelines and coordinate efforts between teams of writers, editors, and customers to ensure smooth execution of services. Service Management: Oversee ongoing professional services for listing optimization to ensure client satisfaction and maximum revenue generation. Process Improvement: Identify ways to improve project workflows and service processes, contributing to overall efficiency and customer success. Performance Monitoring: Regularly analyze and report on customer performance metrics, ensuring consistent improvements and identifying growth opportunities. Smart Support Optimization: Utilize AI to enhance response efficiency without losing the personal touch that drives customer satisfaction. We’re Looking For Someone Who Has/Is: Minimum 1 year in customer service, ideally in a startup or technology environment. Familiarity with Airbnb and the vacation rental market. Tech-savvy, proficient in using support software and quick to learn new tools and systems. Forward-thinking, intuitive, and action-oriented. Detail-oriented, highly organized, with strong project management skills and the ability to manage multiple priorities simultaneously. Strong problem-solving abilities and a customer-focused mindset Personable with exceptional communication skills (written, verbal, and in video). Able to thrive in a fast-paced, demanding startup environment. Fluent in English. Why Rankbreeze? Be part of a growing Canadian tech company with a global reach. Work in a flexible, remote environment. Enjoy continuous opportunities for professional growth. Benefits of Joining Our Team Growth opportunities Remote work environment Collaborative and fun team Public holidays off Vacation accommodation benefits How to Apply: Answer all the questions within this job posting. Include the word “banana” as part of your response in a fun & unique way. This helps us understand that you’ve read this section before applying. Submit your resume, a cover letter explaining your interest and suitability for the role, and any relevant work samples or references. Submit pre-interview answers here: https://www.videoask.com/fcw4rxyq4  We’d love to hear from you! Join Rankbreeze and help our team unlock their full potential. To apply: https://weworkremotely.com/remote-jobs/rankbreeze-customer-success-manager-tech-startup [...] Read more...
April 13, 2026Headquarters: GA URL: https://www.jpcoinc.com/ As a Copyeditor at J & P, you will play a crucial role in ensuring all our written content is clear, consistent, and of the highest quality. From marketing materials to project documentation, your work will directly impact how we communicate with our clients, partners, and the broader public. The ideal candidate will have a keen eye for detail, a strong command of grammar, and a passion for producing polished and professional content. Key Responsibilities: – Edit and proofread a variety of documents, including website copy, marketing materials, technical documents, project proposals, press releases, and social media posts.- Ensure all content is clear, concise, and grammatically correct, while maintaining the company’s brand voice and tone.- Collaborate with the marketing and project teams to ensure all written content aligns with company goals and messaging.- Fact-check and verify technical content for accuracy, ensuring compliance with industry standards and regulations.- Improve the readability and flow of documents, ensuring they are tailored to the intended audience.- Maintain consistency in style, format, and terminology across all written materials.- Assist in developing style guides, templates, and editorial guidelines for internal use.- Support ongoing content creation by providing feedback and suggestions for improvement during the drafting process. ustomer needs.  To apply: https://weworkremotely.com/remote-jobs/j-p-co-inc-copyeditor [...] Read more...
April 10, 2026Headquarters: USA URL: https://www.clerky.com What Makes Customer Operations Different at Clerky   It’s a lot harder here. Helping our customers can be unusually challenging due to the nuanced and specialized nature of their questions. Doing the job well can require a lot of iterative feedback, so we’re looking for someone who thinks critically about their writing and is always looking for ways to improve. Along the way, you’ll also pick up a lot of knowledge about startups and startup law.    The challenges never stop. The level of learning and craftsmanship that goes into writing responses to our customers requires intense focus. If you’re looking for the kind of position where you can easily master all the information at the beginning and work in a way that does not require intense focus, this position will probably not be a good fit for you. On the other hand, if you love learning and constantly challenging yourself, this position could be a good fit for you.    There are often no right answers. We’re often not able to provide definitive answers to the questions we receive. In many cases, the best we can do is to equip our customers with the information they need to be able to figure out the right answer on their own, or to understand that it isn’t possible to figure out what the right answer is. If you prefer an environment more oriented around providing definitive answers, this position may not be a good fit for you. Minimum Requirements Genuine love for helping people High emotional intelligence Logical / analytical thinker Exceptional written English communication skills, including the ability to write precisely and succinctly Extremely detail-oriented Comfort with working remotely and independently Technologically savvy – you should be confident in your ability to use new software without training Appreciation for giving and receiving feedback often (often several times a day) Natural internal motivation to constantly strive for excellence in everything you do How We Work Clerky has been remote-first for many years, long before COVID. We’re very familiar with working remotely, and enjoy it. Our team is small, so everyone’s contributions matter. We work efficiently, autonomously, and with great respect for each other. We work openly and collaboratively. We’re here to support you in being successful in this role. You’ll work closely with other team members to ensure our customers are getting the best possible support and experience. Everyone on our team works hard, and we trust team members to know what will help them be most productive. Schedules are flexible as long as there is adequate team coverage. We want to help you grow, so we have a budget for books, courses, tools, or whatever other educational resources you need to be successful. We offer top-of-market compensation and benefits and the opportunity to learn a lot while helping our customers through an exciting time in their lives. Responsibilities Writing thoughtful and empathetic replies to customer emails using our help desk software, Help Scout Writing and maintaining help center articles, and identifying topics for new articles based on customer inquiries Working with our engineering team to debug software issues our customers encounter Using our software to develop and manage new ways for our customers to complete legal paperwork Assisting product team by testing new features and bug fixes, and conveying customer feedback Spotting trends in customer issues that other team members should be alerted to This is a 100% remote position.  You’ll be able to work from home (or from anywhere else).  We offer top-of-market compensation and benefits, reasonable hours, and reasonable customers.  No legal experience or background is necessary or preferred. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/clerky-customer-operations-writing-specialist [...] Read more...
April 10, 2026Headquarters: San Francisco URL: http://giftly.com Customer Support Specialist (Email Focus) Remote | Full-time  We’re looking for someone to be the primary email support representative during core business hours—handling the majority of incoming customer inquiries and helping keep the inbox moving efficiently. This role is best for someone who is fast, clear, and comfortable handling a high volume of emails, including more complex or escalated customer situations.     What you’ll do Serve as the main email responder during core hours Handle a high volume of customer inquiries with speed and accuracy Manage and respond to escalated or high-emotion customer issues with professionalism and sound judgment Prioritize time-sensitive or high-impact cases Help triage incoming emails and keep the inbox organized Flag recurring issues or customer confusion to the team Assist with backlog when needed     What we’re looking for Experience in high-volume email support Strong written communication (clear, calm, and efficient) Ability to stay composed and effective when handling frustrated or upset customers Good judgment on when to resolve independently vs escalate internally Comfortable working in a fast-paced, sometimes messy environment     What success looks like (first 60–90 days) Consistently handling a large portion of daily email volume Keeping response times fast during core hours Confidently managing escalated customer situations Helping reduce backlog Identifying common customer issues and patterns     Why join Giftly? As a Giftly employee, you’ll enjoy the flexibility of remote work with the stability of a full-time role and benefits. You’ll work closely with a small, motivated team on a fun consumer product and gain exposure to many areas of the business. This is an ideal opportunity for someone who’s energetic, self-disciplined, and eager to grow—starting with email support during the holidays and evolving into a key voice for our customers year-round.   To apply: https://weworkremotely.com/remote-jobs/giftly-inc-customer-support-email-specialist [...] Read more...
April 9, 2026Headquarters: Spain About our clientOur client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from our Swiss R&D, they’re expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions.Join them as they shape the emerging longevity space, fostering healthier, longer lives.As Customer Support & Nutrition Specialist you will play a key role in providing evidence-based nutritional counseling and customer support.What will you do:Customer Service with Substance: You are the first nutrition-related point of contact for our customers and respond to their inquiries via email, chat, social media, and phone – always friendly, solution-oriented, and knowledgeable.Evidence-Based Counseling: You use your expertise in nutrition science to provide sound advice on nutrition, supplementation, and longevity.Content Creation & Review: You support the creation and quality assurance of content such as FAQ pages, newsletters, and service articles – with the goal of communicating knowledge in a clear and engaging way.Feedback & Insights: You systematically gather customer feedback, identify patterns or trends in inquiries, and derive suggestions for improving their products, processes, and services.Knowledge Management: You maintain and further develop their internal and external knowledge bases to provide both customers and colleagues with efficient and reliable information.Cross-Functional Collaboration: You work closely with other teams (e.g., Science Team, Product Development, Marketing) and external partners along the value chain to holistically optimize the service experience. Completed degree in Nutrition Science, Ecotrophology, or a related fieldMin 1 year of professional experience in the field of nutrition.Native level Italian, and good English language skills are a must, both written and spokenFrench language skills desiredIdeally some experience in customer service, support, or customer communicationStrong communication skills, empathy, and enthusiasm for engaging with customersStructured and self-reliant working styleConfident in using digital tools (e.g., helpdesk systems, CRM, Google Suite)Other language skills such as German are a big plus.Why join them!Our client believes that the best companies help you live your life the way you want and become the person you want to be. That’s why they focus on promoting your personal freedom and growth. As a member of their team, you’ll enjoy:Working at a well-funded, early-stage startup in the longevity industry.Being part of a dynamic, high-performing, and fun team.A high degree of personal responsibility, creative freedom, and opportunities.Collaborating with the brightest researchers in the longevity field and with successful and renowned serial entrepreneurs.Fully remote opportunities with home office/coworking support.A strong team culture with regular team events and off-sites.Join them as they shape the emerging longevity space, fostering healthier, longer lives! Strong team culture with regular team events and off-sitesUnlimited holidays and flexible working hours.A Company laptopRemote Office Upgrade budgetEducation allowance and accelerated growth paths.Complimentary company products and discounts for family & friends. To apply: https://weworkremotely.com/remote-jobs/avomind-customer-support-nutrition-specialist-italian-1 [...] Read more...
April 9, 2026Headquarters: Athens, Attica, Greece About Us:Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower businesses around the world. Since its introduction in 2016, Yodeck has powered over 190,000 screens across every type of business—from restaurants and retail stores to schools, stadiums, and conference halls. As one of the top 5 digital signage SaaS platforms globally, Yodeck is looking for curious and smart people to help us drive even faster growth.About the Role:Do you have a passion for technology and a dedication to outstanding customer service?As a Customer Support Associate, you’ll assist Yodeck customers, respond to their questions, and guide product usage and troubleshooting. Our Support Team provides help through an online ticketing system integrated with chat that is accessible through the app. Our new Customer Support Associate should be available to work on shifts Wednesday to Friday (10:00-18:00 or 14:00-22:00) & Saturday to Sunday (07:00-15:00 or 15:00-23:00 or 23:00-07:00) to support all Yodeck customers worldwide. 90% of inquiries come from the US, Canada, and the rest of the world.Join our team and help customers enhance their everyday lives with Yodeck’s innovative solutions!What You Will Be Doing:Handling incoming phone calls, messages, and emails from Yodeck customers.Providing information and assistance on Yodeck products & features, such as billing and sales questions.Troubleshooting basic technical issues and offering solutions to customer inquiries.Processing warranty claims, repairs, and replacements.Triage and prioritize tickets to resolve critical issues by working closely with customer success & tech support teams. Offering product recommendations based on customer needs and preferences.Maintaining high customer satisfaction through professional and courteous communication. Excellent writing and verbal communication skills in English (C1 level).Strong attention to detail and analytical skills to diagnose issues and develop effective solutions quickly.Ability to handle unexpected changes and customer concerns with professionalism.A genuine desire to help customers and a commitment to providing excellent service.Experience in customer support or technical support roles will be appreciated.Available to work on shifts Wednesday to Friday (10:00-18:00 or 14:00-22:00) & Saturday to Sunday (07:00-15:00 or 15:00-23:00 or 23:00-07:00) Competitive salaryCompany-wide bonus scheme and a great stock option planAward-winning workplace, recognized as the Best WorkplaceRemote Work policy (for our Support team)Office gym, nutritionist, and meal vouchersIndividual training budget for professional developmentPrivate medical insurance planFun and collaborative start-up environment (with amazing offices!)Flexible working arrangementsCommuting expensesEqual opportunity and workplace diversityAs part of our dedication to the diversity of our workforce, Yodeck is committed to Equal Employment Opportunity. Our people are our strongest asset and we acknowledge that all we have achieved so far is the solid outcome of our people’s contributions. To apply: https://weworkremotely.com/remote-jobs/yodeck-customer-support-associate-wednesday-sunday [...] Read more...
April 9, 2026Headquarters: Italy About our clientOur client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from our Swiss R&D, they’re expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions.Join them as they shape the emerging longevity space, fostering healthier, longer lives.As Customer Support & Nutrition Specialist you will play a key role in providing evidence-based nutritional counseling and customer support.What will you do:Customer Service with Substance: You are the first nutrition-related point of contact for our customers and respond to their inquiries via email, chat, social media, and phone – always friendly, solution-oriented, and knowledgeable.Evidence-Based Counseling: You use your expertise in nutrition science to provide sound advice on nutrition, supplementation, and longevity.Content Creation & Review: You support the creation and quality assurance of content such as FAQ pages, newsletters, and service articles – with the goal of communicating knowledge in a clear and engaging way.Feedback & Insights: You systematically gather customer feedback, identify patterns or trends in inquiries, and derive suggestions for improving their products, processes, and services.Knowledge Management: You maintain and further develop their internal and external knowledge bases to provide both customers and colleagues with efficient and reliable information.Cross-Functional Collaboration: You work closely with other teams (e.g., Science Team, Product Development, Marketing) and external partners along the value chain to holistically optimize the service experience. Completed degree in Nutrition Science, Ecotrophology, or a related fieldMin 1 year of professional experience in the field of nutrition.Native level Italian, and good English language skills are a must, both written and spokenFrench language skills desiredIdeally some experience in customer service, support, or customer communicationStrong communication skills, empathy, and enthusiasm for engaging with customersStructured and self-reliant working styleConfident in using digital tools (e.g., helpdesk systems, CRM, Google Suite)Other language skills such as German are a big plus.Why join them!Our client believes that the best companies help you live your life the way you want and become the person you want to be. That’s why they focus on promoting your personal freedom and growth. As a member of their team, you’ll enjoy:Working at a well-funded, early-stage startup in the longevity industry.Being part of a dynamic, high-performing, and fun team.A high degree of personal responsibility, creative freedom, and opportunities.Collaborating with the brightest researchers in the longevity field and with successful and renowned serial entrepreneurs.Fully remote opportunities with home office/coworking support.A strong team culture with regular team events and off-sites.Join them as they shape the emerging longevity space, fostering healthier, longer lives! Strong team culture with regular team events and off-sitesUnlimited holidays and flexible working hours.A Company laptopRemote Office Upgrade budgetEducation allowance and accelerated growth paths.Complimentary company products and discounts for family & friends. To apply: https://weworkremotely.com/remote-jobs/avomind-customer-support-nutrition-specialist-italian [...] Read more...
April 9, 2026Headquarters: Colombia Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.Senior Customer Support Agent (Premium Beauty)Luxury Beauty Brand – Remote • Full-TimeStart Date: February 5, 2025About UsWe are a luxury beauty brand committed to delivering exceptional products and an elevated customer experience. We believe that every interaction with our customers should reflect the premium quality and care that goes into our formulations. As we continue to grow, we’re looking for a Senior Customer Support Agent who understands that in the luxury space, support isn’t just about solving problems—it’s about creating memorable, positive experiences that strengthen customer relationships.The RoleWe’re seeking a detail-oriented, empathetic Senior Customer Support Agent to serve as the voice of our brand. This is a high-touch support role where you’ll manage the full spectrum of customer inquiries—from order assistance and product questions to shipping updates and returns—all while maintaining the refined, premium tone that defines our brand.You’ll be the first point of contact for customers who have chosen us, and your ability to deliver warm, professional, and solutions-focused support will directly impact how they feel about our brand. What You’ll DoCustomer Support & CommunicationRespond promptly to customer inquiries via email, chat, and social media with a premium, brand-aligned toneHandle order management including processing, tracking, modifications, and cancellationsManage returns, exchanges, and refunds with grace and professionalismAddress product questions, provide usage guidance, and offer personalized recommendationsResolve shipping issues and coordinate with logistics partners to ensure smooth deliveryCustomer ExperienceTurn challenging situations into positive experiences through empathetic problem-solvingAnticipate customer needs and proactively communicate relevant informationDocument customer feedback and identify patterns to improve products and processesMaintain detailed records of customer interactions in our support platformBrand StewardshipUphold our premium brand voice in all customer communicationsEnsure every interaction reflects our commitment to quality and customer careCollaborate with the team to maintain consistency in messaging and support standardsRequirementsEssential ExperienceProven experience in customer support for beauty, skincare, cosmetics, or luxury consumer brandsBackground in e-commerce customer service, including familiarity with order management systems and shipping processesDemonstrated ability to handle high-touch, premium customer interactionsCommunication & SkillsFluent in English with exceptional written communication skillsAbility to write with warmth, clarity, and sophistication—matching a premium brand toneStrong problem-solving skills and sound judgment in handling sensitive situationsDetail-oriented with excellent organizational abilitiesTechnical ProficiencyExperience with customer support platforms (Zendesk, Gorgias, Freshdesk, or similar)Comfortable with e-commerce platforms (Shopify preferred)Proficiency with Google Suite or Microsoft OfficeAbility to quickly learn new tools and systemsWork StyleSelf-motivated and capable of working independently in a remote environmentResponsive and reliable—able to maintain consistent communicationPatient, empathetic, and genuinely enjoys helping peopleFlexible and adaptable to evolving processes and growing brand needsNice-to-HavesPersonal passion for beauty, skincare, or wellnessExperience with subscription-based or DTC beauty brandsMultilingual capabilities (Spanish, French, or other languages)Familiarity with customer retention strategiesBasic knowledge of beauty ingredients or formulationsWhat Success Looks LikeCustomers feel heard, valued, and confident in their choice to purchase from usResponse times are prompt and resolution times are efficientCustomer satisfaction ratings consistently meet or exceed targetsYou proactively identify opportunities to improve the customer experienceBrand voice and tone remain consistent and elevated across all communications Remote Working for US CompanyExposure to new technology & trendCompetitive Salary To apply: https://weworkremotely.com/remote-jobs/paired-senior-customer-support-agent-remote-worldwide [...] Read more...
April 9, 2026Headquarters: Remote, Limassol About VividAt Vivid, we’re reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.    For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.    Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality.   Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where modern finance meets real opportunity. Join us and experience a new way to thrive financially.About The RoleWe are looking for a highly organized and motivated WFM / RTM Specialist to join our Customer Care team. In this role, you will own workforce planning and demand forecasting, ensuring the right number of skilled resources are available at the right time. You will actively monitor real-time performance, drive schedule adherence, and ensure service level agreements (SLAs) are consistently met. By establishing robust workforce management processes and proactively mitigating intraday risks, you will play a key role in delivering a seamless, high-quality customer experience—and creating genuine “WOW” moments for our customers.Your MissionWorkforce Planning & Forecasting: Ensure adequate staffing to meet demand across SME and Retail teams, supporting a 24/7 operation and an international, remote and hybrid workforce, while accounting for volume trends, shrinkage, and business growth.Scheduling & Capacity Management: Create and maintain monthly and daily schedules to cover chats, emails, side tasks, trainings, and meetings, ensuring optimal coverage and skill mix across time zones.Real-Time Management (RTM): Monitor intraday performance against forecasts, staffing plans, and SLAs, taking proactive actions to manage risks, drive schedule adherence, and respond effectively to unexpected volume spikes or operational issues.Backlog Management: Actively track backlog levels, anticipate potential buildup, and implement timely mitigation actions to prevent or reduce backlog during sudden peak volumes.SLA & Performance Adherence: Ensure consistent achievement of SLAs through effective planning, real-time interventions, and close collaboration with Customer Care leadership.WOW Moments & Continuous Improvement: Identify opportunities to elevate the customer experience beyond SLAs, continuously improving WFM and RTM processes to deliver true “WOW” moments for our customers.Your ProfileWFM / RTM Experience: 2–3 years of experience in Workforce Management and/or Real-Time Management within a customer-facing environment. Experience supporting 24/7 operations with remote and hybrid international teams is a plus.Data & Tools Expertise: Strong ability to analyze and interpret data—particularly Tableau dashboards and reports—and translate insights into effective workforce plans and real-time adjustments. High proficiency in Excel or Google Sheets, with a strong focus on data accuracy and quality.WFM / RTM Tools: Experience in building, establishing, or improving WFM/RTM tools, reports, or processes, with a focus on scalability, accuracy, and operational impact.Creative Problem Solving: A proactive, “think outside the box” mindset, able to solve complex operational challenges, mitigate risks (e.g. sudden volume spikes or backlog buildup), and implement practical solutions.Communication & Organization: Clear communicator with strong organizational skills, able to manage priorities and collaborate effectively in a fast-paced environment.Culture & Mindset: Interest in Fintech and digital banking, with a passion for delivering excellent service and creating “WOW” customer experiences.Why Join Vivid?Be part of a rapidly growing, ambitious team that is redefining the future of financial services.Opportunity for rapid professional development and mentorship in the specialized field of Customer Care.A collaborative, international working environment where your contributions have a direct and measurable impact on business stability and growth. To apply: https://weworkremotely.com/remote-jobs/vivid-wfm-rtm-customer-support [...] Read more...
April 8, 2026Headquarters: Bogotá, Bogota, Colombia Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do:Provide exceptional customer support via chats and emailsHandle all day-to-day customer needs related to Shopping Protection subscriptions Respond to subscription-related inquiries (plan questions, changes, cancellations) Answer product-related questions and provide order status updates Process refunds of our own fees Assist with login or account access issues Provide clear and accurate information on billing, terms, and subscription conditionsWhat you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written)Experience in e-commerce customer support is a mustCustomer-oriented and responsible attitudeExcellent interpersonal skillsPatience and resilience when handling complex cases or difficult customersPersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus:Experience working with Shopify and Gorgias is a plusBenefits and Perks: Flexible scheduleOpportunity to work fully remotely Inclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-english-customer-support-consultant-e-commerce-remote [...] Read more...
April 7, 2026Headquarters: Remote – USA About CometComet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).We’re always excited to meet people who resonate with our mission and want to help shape the future of AI.If you don’t see a role on our careers page that fits your background, this is your invitation to introduce yourself.Why Submit an Open Application?Great talent doesn’t always fit neatly into a job description. Comet is growing, evolving, and pushing technical boundaries, and that means new needs emerge all the time across:EngineeringProductSales, Customer Success & Solutions engineeringMarketingOperations, Finance & PeopleIf you believe you can contribute to our mission, we want to hear your story.What We’d Love From YouWhen you apply, please include:Your CV and LinkedIn profileWhat type of role or team you’re most excited aboutWhy Comet?What about our product, mission, or culture speaks to you?Links to any work you’re proud of: GitHub, demos, writing, projects, research, anything.Give us a sense of who you are and how you think.Life at CometWe’re a global, remote-friendly team that values:Ownership and autonomyCuriosity and continuous learningClear communication and transparencyHigh standards, thoughtfully appliedWe build with intention, and we build together.What Happens After You ApplyYour application goes directly into our talent pipeline. As new roles open, we review open applications first to find people who already feel aligned with Comet’s mission and values.If a future opportunity matches your experience, we’ll reach out to start the conversation.If Comet excites you, even if the timing isn’t perfect today, we hope you say hello anyway.Your next role here might be one we haven’t created yet. Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law. To apply: https://weworkremotely.com/remote-jobs/comet-future-opportunities-at-comet-sales-and-marketing [...] Read more...
April 7, 2026Headquarters: Remote- Europe, Israel – Hybrid About CometComet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).We’re always excited to meet people who resonate with our mission and want to help shape the future of AI.If you don’t see a role on our careers page that fits your background, this is your invitation to introduce yourself.Why Submit an Open Application?Great talent doesn’t always fit neatly into a job description. Comet is growing, evolving, and pushing technical boundaries, and that means new needs emerge all the time across:EngineeringProductSales, Customer Success & Solutions engineeringMarketingOperations, Finance & PeopleIf you believe you can contribute to our mission, we want to hear your story.What We’d Love From YouWhen you apply, please include:Your CV and LinkedIn profileWhat type of role or team you’re most excited aboutWhy Comet?What about our product, mission, or culture speaks to you?Links to any work you’re proud of—GitHub, demos, writing, projects, research, anything.Give us a sense of who you are and how you think.Life at CometWe’re a global, remote-friendly team that values:Ownership and autonomyCuriosity and continuous learningClear communication and transparencyHigh standards, thoughtfully appliedWe build with intention, and we build together.What Happens After You ApplyYour application goes directly into our talent pipeline. As new roles open, we review open applications first to find people who already feel aligned with Comet’s mission and values.If a future opportunity matches your experience, we’ll reach out to start the conversation.If Comet excites you, even if the timing isn’t perfect today, we hope you say hello anyway.Your next role here might be one we haven’t created yet. Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law. To apply: https://weworkremotely.com/remote-jobs/comet-future-opportunities-at-comet-engineering-and-product [...] Read more...
April 7, 2026Headquarters: Remote This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.  The position offers virtual office (remote).  Principal Duties and Responsibilities:Minimum of 10+ years Telecom operations experience in customer serviceCandidate should be self-managed and drivenResponsible for the operational daily management of telecommunications including; Customer inventoryOrder managementContract management and administrationTrouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolutionEscalationsBilling issuesProject coordination of customer moves, adds, change, and disconnect orders Voice and data migrationsAbility to maintain positive customer and internal relationshipsMust have superior skills in communication and issue resolution Candidate must possess a high understanding of Telecom contracts Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex. Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologiesAbility to understand, analyze and explain Telco USOCs on CSRs You must be able to review telecom order packages, submit to carrier, then manage project through installationImplement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies Build inventory records utilizing CSRs Review of Daily Responsibilities:Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. Review of Qualifications:10+ years of high-level experience in a related field operations within a telecommunications companyMust have excellent customer service skills and interpersonal skillsMust have advanced level skills in MS Office with a focus on ExcelAbility to work under pressure and to multi-taskProactive, self-motivated, and determined attitudeCustomer focused with an eagerness to engage when issues are encountered To apply: https://weworkremotely.com/remote-jobs/digital-direction-telecommunication-customer-support-specialist [...] Read more...
April 7, 2026Headquarters: Manila Philippines Salary: To Be Announced Employment Type: Full-Time | Remote About the Role We are building our talent pool for skilled and service-oriented Customer Support Representatives who are passionate about providing exceptional support experiences. This opportunity is ideal for individuals who thrive in a fast-paced, remote environment and enjoy helping customers resolve issues efficiently and professionally. Key Responsibilities Respond to customer inquiries via email, chat, or phone in a timely and professional manner Provide accurate information and effective solutions to customer concerns Document interactions, feedback, and issues in the company’s support system Escalate complex or unresolved cases to higher-level support when necessary Collaborate with internal teams to ensure a positive customer experience Maintain up-to-date knowledge of company products, services, and policies Contribute to the continuous improvement of customer service processes Qualifications At least 2 years of experience in a Customer Support, Customer Service, or Helpdesk role Strong written and verbal communication skills Excellent problem-solving and multitasking abilities Empathetic, patient, and customer-focused mindset Proficiency with customer support and productivity tools, such as: Helpdesk and ticketing systems (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce Service Cloud) CRM platforms (Salesforce, Zoho, HubSpot CRM) Communication tools (Slack, Zoom, Microsoft Teams) Knowledge base or chat support tools (LiveChat, Front, Help Scout) Microsoft Office or Google Workspace applications Comfortable working independently in a fully remote environment Flexible and adaptable to changing priorities and customer needs To apply: https://weworkremotely.com/remote-jobs/virco-talent-talent-pooling-customer-support-representative [...] Read more...
April 7, 2026Headquarters: İstanbul, İstanbul, Turkey Are you passionate about pioneering technology that’s reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let’s see what it takes What you will do: Provide exceptional customer support in the blockchain sector via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English and Russian language (at least C1 for both spoken and written) Experience in customer service Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: A strong interest in innovative financial technologies or prior experience in financial industry or payment processing Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-english-and-russian-customer-support-consultant-crypto-remote [...] Read more...
April 7, 2026Headquarters: Creative Force URL: https://www.creativeforce.team/ Are you commercially savvy, technically capable, highly organised and great with people? Do you speak fluent German and want to help clients get the most out of a world-class SaaS platform? Then this is the role you have been looking for. Join a lean-by-design, fast-growth and globally recognised B2B SaaS company as a product specialist focused on the DACH+ markets. Our much-loved products are in high-demand and proven to make a difference to our clients’ lives. You’ll be supporting these clients with everything they need to discover, use and ultimately advocate for our software products through clear pre-sales discussions, tight onboarding and responsive, friendly support. SaaS experience (selling and/or supporting) is mandatory. Strong communication skills, patience, curiosity, keenness to learn, and friendliness are key to success in this role. A strong commercial instinct will set you apart. Join our Rebel Alliance Creative Force is experiencing tremendous growth and as we scale our efforts in 2025 and beyond, we’re looking for enthusiastic and commercially astute individuals to join our diverse team of Jedi. You’ll be a respected member of our remote global Client Success team and will be well supported with the tools, knowledge and answers you need to provide exceptional levels of service. In time, you’ll master the Force: knowing how to work across departments, align with different teams and draw on collective expertise to support our clients. You’ll have the backing you need at every turn to develop that understanding with confidence. Responsibilities Help prospects find the specific value they seek (“this is the product you are looking for”) With our help, learn to be a product expert to confidently demonstrate and answer product questions with clients and prospects Respond accurately and quickly to client questions Onboard and support DACH+ clients in German and/or English Report recurring issues to improve the product experience Collaborate with our global team to stay on the leading edge Build trust through honesty, empathy, and reliability Essentials You are a native German speaker with strong English (C2+) You live anywhere in the EMEA region (within UTC -1 to +4) Minimum 3 years SaaS experience in support, onboarding or pre-sales You’re a confident communicator, written and verbal You’re comfortable discussing product value and guiding decisions (no hard sell) Words like HTML, CSS, JS, API, Integrations, Dev console, staging & production environments, GitHub repo, database queries etc are not alien to you. You don’t need to know how to work them but you must know about them (well enough) You’re process-driven, highly organised, and thrive in remote, tool-rich environments Working remotely suits you perfectly, your natural work ethic makes you a high performer! You have access to fast, reliable internet and a dedicated space to work without distractions What we offer Work-life balance Genuine work-life balance, backed by an average team tenure of over 5 years 32 hour work week, Monday to Thursday 20 days paid annual leave 12 days paid public holidays (your local country/region public holidays) Your birthday is a holiday every year Personal development and wellbeing Commitment to continued learning and development A culture of promoting work life balance Access to mental health support Location and compensation Full-time role, based remotely anywhere within within UTC -1 to +4 Competitive salary, indexed to your experience and location Budget for computer and office equipment (pending 6 month probationary period) Respect, growth and stability Friendly, sociable, responsible, collaborative team (a great place to be) Respect for each other’s time, value and contribution Regular communication with global team via chat and video calls Dynamic, young, growing tech company leveraging all the latest tech tools and leading industry trends Stable, bootstrapped, independent business (no VCs calling the shots) How to apply Submission is via our system only, the application will take you about 15-20 minutes. Applications from outside the system will not be considered. Ready? Go! https://www.creativeforce.team/careers/ To apply: https://weworkremotely.com/remote-jobs/creative-force-saas-product-specialist-german-speaking-emea-2 [...] Read more...
April 6, 2026Headquarters: Lviv, UA Hi, we’re BetCare, we’re a partner project of NetSolid Investments! Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally. Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale. We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix. In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience. We don’t care about your background – you are yours, as they say – though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile. We value: respect, transparency, commitment, responsibility, attention to detail, fun.?We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics. MAIN RESPONSIBILITIES To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don’t worry, we will provide the training).To report on common issues and flag anything urgent.To approach customers proactively about select promotions.To support with some translations as our “go-to” native speaker. A FEW MUSTS Be fluent in written and spoken English (this is the official office language).Be interested in learning about iGaming and increasing your tech knowledge.Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer). WHAT WE OFFER Fully remote work. In case you are Lviv based – ability to attend the office (which is absolutely pet friendly ).Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).Diverse paid times off.Presents and bonuses from the company. Can you relate to this? If your answer is “Hell Yes”, apply here! To apply: https://weworkremotely.com/remote-jobs/netsolid-invest-customer-support-representative-english-betcare [...] Read more...
April 6, 2026Headquarters: Ruislip, Middlesex Our client a market leader within the music industry is recruiting a Multilingual French, Spanish & English speaking Customer Service Advisor. Remote working, the role is paying an annual salary of £37,000. You will be required to work at least 22 hours per week, Monday, Friday plus either Tuesday or Thursday. This organisation creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. The London Headquarters is growing rapidly and we are recruiting remote, multilingual Customer Support Coordinators. Within the Customer Support team, the role will help resolve client queries/issues in relation to products and e-commerce sales received either by telephone, email or other channels. This is a business to business role. Duties & Responsibilities: Handle incoming customer enquiries in relation to products or e-commerce salesResponsible for assigned customer service ticketsFollowing the internal procedure for customer service operations and meeting its service level goalsWhere necessary liaise with other internal departments and third-party service providers Identify customer queries that require a high level of technical expertise Initiate the process for e-commerce returns Skills & Experience: Multilingual, fluent in English, French and Spanish essentialExperience using Zendesk or other relevant customer service systemsCustomer service experience is essentialProficient in all Microsoft Office packagesKnowledge or interest in DJing and music would be an advantageAdditional languages would be an advantage This is a fabulous opportunity for candidates with an interest in music and DJ’s to join a prestigious international organisation. Fluency in English and both Spanish and French is essential. Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities. To apply: https://weworkremotely.com/remote-jobs/anne-jagger-recruitment-customer-support-english-french-and-spanish [...] Read more...
April 6, 2026Headquarters: Bangalore, 560029, India Company Overview300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide usersOperative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry.JOB SUMMARY Operative is looking for an enthusiastic, driven team player to add to their global support team responsible for delivering business-to-business application support. This role champions customer priorities, drives incidents to closure, and enhances the customer support experience. You will combine strong technical and functional problem-solving skills with a keen business sense to deliver top notch customer-focused support.MAIN DUTIES AND RESPONSIBILITIESReceive, analyse, troubleshoot, replicate, and resolve complex customer issues, post-implementation, with a goal to aide in customer success, retention, and adoption of Operative product linesBuild knowledge of the software, troubleshooting tools and processesProvide rapid response and resolution to complex customer incidents within the SLA requirementsCoordinate with Operative internal teams (Product Management, Solutions, TechOps, Customer Success, and Engineering) to address customer needs and requestsDemonstrate initiative, agility and follow through in areas of responsibilityBe personable, professional, and responsive, while capably representing Operative to customersContribute to the support knowledgebaseAssist with a variety of operational projects such as monitoring customer production environmentsCOMPETENCIESRequired:Excellent written and verbal communication skills (English Proficiency)Ability to gather issue details, identify problems, mediate issues, develop solutions, and implement a course of actionA ‘can do’ attitude with strong follow-through habitsDeadline and detail-oriented, with the ability to juggle multiple customers and projects simultaneously.Ability to handle challenging customer situations with diplomacy and be cool under pressureAbility to analyze customer incidents and recreate possible defects in a simulated environmentExceptional interpersonal and customer service skillsWillingness to take on whatever tasks are needed to complete the jobStrong Microsoft Excel knowledgePreferred: Experience within the Customer Support DomainWorking SQL knowledgeKnowledge of software development life cycleEDUCATION, CERTIFICATION, AND EXPERIENCERequired:Bachelor’s degree (or similar) requiredTechnical focus preferredExperience working with Internet products (SaaS) and technologiesPreferred:1+ year(s) experience supporting software with external customersPrevious experience working with Digital Advertising, Online Publishing, or Interactive Media companiesGENERALThese duties and responsibilities may be changed in accordance with the needs of the Company.This is not intended to be an exhaustive or exclusive list of duties. You may be required to carry out any other associated tasks to ensure the successful delivery of Operative’s objectives.Why join us ?Operative is a technology-oriented product organization that believes in empowering its peopleWe use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the marketWe provide flexi work schedules and remote working to encourage work life balanceWe are an equal opportunities employer and recruit based on the experience and skill set.We offer a competitive salary and benefits packagePlease apply online and upload your CV.“Operative is a merit-first, equal opportunity employer; diverse applications are encouraged.”Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https://www.operative.com/candidate-privacy-notice/ (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https://www.operative.com/candidate-privacy-notice-israel/, and 2) the Candidate Notice for Data Transfer and Retention available at https://www.operative.com/candidate-notice/. To apply: https://weworkremotely.com/remote-jobs/operative-junior-customer-support-analyst-aos [...] Read more...
April 6, 2026Headquarters: Remote – US/Canada At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.About the Role: The Manager, Customer Support role is responsible for overseeing the day-to-day operations of the team, providing coaching and mentoring, and ensuring that operational processes are measurable and enabling best-in-class technical support to our customers.This position requires a natural curiosity to keep growing and learning, a desire to build trusting relationships across the organization, and a metrics-driven approach to problem solving. This position can be remote or work out of an approved PointClickCare office location.Key Responsibilities:•Oversees multiple Customer Support Analysts which may consist of Customer Support Manager(s) and individual contributors.•Provides consistent, balanced and timely feedback on Customer Support performance as related to call and/or case audits•Responsible for data/metrics to accurately reflect team performance and customer experience and implement process changes or propose product changes to improve these metrics.•Fosters a positive work environment and consistently models and supports continuous learning.•Works in collaboration with other departments to improve visibility of Customer Support metrics and optimize end to end process transitions between departmentsYour Key Strengths:•3+ years of experience in a Customer Support environment with 3+ years of Leadership and Management duties • Experience with PointClickCare products or similar SaaS products•Post-Secondary Degree or Diploma in Healthcare related field, Business Administration, Technical Services (Not required)•Flexibility to work through escalations that happen outside normal working hours, Customer care comes first!•Ability to manage various projects in a fast-paced environment• Experience with Knowledge-Centered Support (KCS).•Communicates clearly in verbal and written formats with all levels of the organization and customer base. •Experience with and creating reports/dashboards in Salesforce, Jira or other Service Management tools.$92,000 – $100,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $92,000-$100,000 + 10% performance-based bonus and fulltime benefits.The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Corp D- L1#LI-MG1 #LI-RemotePointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. To apply: https://weworkremotely.com/remote-jobs/pointclickcare-manager-customer-support-acute-and-payer [...] Read more...
April 6, 2026Headquarters: Berlin We at Priceloop are on a mission to empower business managers in making data-driven decisions. Pricing is one of the most critical business challenges for our customers. However, today’s market standard is manual pricing or rule-based automation, which both are not truly data-driven. We have big ambitions in changing how enterprise software is built and delivered, and we are seeking similarly ambitious professionals to join us in our journey. Learn more about working at Priceloop.What you’ll work on:As our first hire in the Customer Support function, you’ll play a crucial role in ensuring our customers have the best possible experience using our platformOnboarding: You’ll have a full ownership of our onboarding process by leading our customers through the operational tasks of the onboarding in an efficient mannerAccount Management: you’ll be the primary contact for our customers via various channels (incl. email, phone or Zoom) to help them navigate our platform, especially with functionalities that are not self-service yetCross-team Collaboration: you’ll work closely with our Product and Engineering teams to solve customer tickets and other inquiriesYou will manage our CRM HubSpot to make sure all information is up to date and organizedYou have already gained your first experience in a customer facing role (Customer Service / Operations, SDR, Sales, etc.), B2B/SaaS experience would be a strong advantageYou are familiar with customer service ticketing tools such as Hubspot, Dixa, Zendesk or similarYou are fluent in German and have good English skillsYou have experience with Google SheetsYou are a strong team player and have good communication skillsYou have a strong interest and willingness to learn in the field of Business-to-Business Software as a Service as well as e-commerce pricing What will make you a perfect fit:You’re a self starterYou’re ambitious but humbleYou speak upYou embrace team over selfFlexible working hours, home office & fully remote optionsCompetitive compensation packages including ESOP1000 EUR annual budget for your development (courses, conferences, etc.)Uncapped holiday13 or 16 MacBookPro / Linux machine with all the equipment needed for your workRegular team events (as far as covid 19 allows)Work closely with the foundersLots of excellent coffee To apply: https://weworkremotely.com/remote-jobs/priceloop-junior-customer-support-specialist-german-speaking [...] Read more...