zubair2820@yahoo.com

Headquarters: United States

URL: http://bask.health

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company.
• Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
• Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
• Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

We’re Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person – empathetic, self-aware, low ego, and extremely positive – and are comfortable working in a small collaborative team where you’ll wear many hats. You are passionate and proficient in written and spoken communications.

In this job, you will:

• Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
• Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
• Manage all current customer data
• Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
• Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
• Finding comfort in working in a fast-paced startup environment
• Believing no task is too small and no task is too tall
• Work Weekends

Requirements

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
• Experience in e-commerce
• Experience with large- to enterprise-sized customer book of business
• Creative problem solver with a determination to succeed
• Independent and motivated, with the wisdom to seek help where needed
• An entrepreneur
• Highly articulate, ability to communicate effectively both when speaking and writing
• Highly organized, with the ability to juggle multiple projects in a fast-paced environment
• Comfortable collaborating with different teams (product, sales, marketing, etc.)

To apply: https://weworkremotely.com/remote-jobs/bask-health-customer-success-account-manager

Headquarters: Denver, Colorado, United States

URL: http://www.watson.is

Overview of Watson Institute

Watson Institute powers transformative Fellowships in partnership with leading corporations and foundations to support highly promising entrepreneurs and leaders from underserved backgrounds. The Fellowships provide proven entrepreneurship and leadership skills training, committed mentorship, community development stipends, long-term Alumni support, and access to a global community of peers, mentors, and opportunities.

In partnership with Google, JPMorganChase Foundation, Walmart.org, Wells Fargo, Ford Philanthropy, SAP, Truist Foundation, BMO, Comcast, Western Union, and several private foundations, Watson Institute’s programs will reach over 2,400 rising leaders this year.

Alumni of Watson Institute’s Fellowships have raised over $190 million, created over 2,300 paid jobs, and impacted over 11 million people around the world through initiatives they have helped lead. 93% of Watson Institute alums are employed, continuing their education, or building a venture. 85% of Watson Institute Alumni use a skill they learned while in a Watson Institute-powered program up to 12 years later. Watson Institute’s Alumni have been selected to Y Combinator, the Echoing Green Fellowship, and 11 have been named to Forbes’ 30 under 30 lists. Alums continue their education at Harvard University, New York University, and Princeton University, among others. 

Search Lead (Contractor Role) – Mission Statement
The primary mission of the Search Lead is to recruit and select highly promising, rising entrepreneurs and leaders for a Fellowship powered by Watson Institute. Working independently in your assigned geography, you will build a robust network of local nominators, partner organizations, and community influencers, conduct direct outreach to prospective Fellows, and host virtual and in-person recruitment events.

This is a performance-based role measured by consistent activity and demonstrated results: partnerships established, outreach conducted, events hosted, applications generated, interviews completed, and filling the Fellowship slots needed for the geography. The ideal candidate is a proactive relationship-builder who can design data-driven outreach approaches, manage candidate screening and preliminary interviews, and continuously optimize recruitment tactics to ensure a strong pipeline of Fellows aligned with Watson Institute’s mission. Success requires the ability to work autonomously, meet weekly reporting expectations, and deliver recruitment outcomes in a fast-paced, goal-oriented environment.

Requirements

Search Lead (Contractor Role) – Role

Geographic Recruitment & Partnerships (66% of the time – ⅔ of time)

As the Search Lead, you will build a strong recruitment ecosystem in your assigned geography by cultivating relationships, identifying strategic partners, and directly engaging promising entrepreneurs. You will serve as Watson Institute’s on-the-ground connector, designing outreach strategies, hosting events, and ensuring high-quality applicants are consistently entering the pipeline.

• Local Ecosystem Building: Conduct thorough research and mapping to identify key organizations, universities, incubators, community groups, and influencers in the assigned geography who can connect you to promising entrepreneurs.
• Partnership Development: Build relationships with local nominators and organizations that can refer qualified candidates; attend their events, offer to present, and co-host info sessions (virtual or in-person).
• Virtual & In-Person Event Hosting: Organize and lead virtual info sessions and recruitment events for the assigned geography; co-host events with local partners; present at community gatherings.
• Direct Headhunting: Proactively identify and reach out to highly promising entrepreneurs through LinkedIn, network referrals, and personalized engagement.
• In-Person Presence: Attend community events, pitch the Fellowship, and represent Watson Institute in your region.

Fellow Review (15% of time)

The Search Lead will support the full admissions process for the assigned region. From application review to candidate interviews, ensuring that each prospective Fellow is evaluated with care, consistency, and alignment with Watson Institute’s mission. The Search lead will maintain an organized and responsive pipeline while guiding applicants through each stage.

• Review and screen applications from the assigned geography.
• Conduct preliminary interviews with prospective Fellows.
• Manage the candidate pipeline in Salesforce for the assigned geography.
• Maintain communication with applicants.

Data Management & Analysis (7% of time)

Strong recruitment depends on accurate, timely data. The Search Lead will maintain organized records, monitor progress against benchmarks, and report on performance. These insights will help refine outreach strategies and guide weekly decision-making.

• Report weekly on progress, challenges, and leads. 
• Track recruitment metrics for the assigned geography.

Collaboration & Reporting Structure (12% of time)

The Search Lead will work independently day-to-day while staying closely aligned through structured communication pipelines and weekly touchpoints. These meetings ensure consistency across geographies and provide you with support, real-time feedback, and strategic guidance.

• Weekly Team Meeting (1 hour): Attend the Fellowship recruitment team meeting to share updates, coordinate across geographies, and align on strategy.
• Weekly 1:1 (30-60 minutes): Review the assigned geography’s progress, troubleshoot challenges, and receive guidance on recruitment approach.
• Total internal meeting commitment: Approximately 2-3 hours per week.

Performance Benchmarks

• The Search Leads’ performance will be evaluated weekly and monthly, with the specific benchmarks outlined in the contract. These benchmarks will be based on the following: partnerships established, outreach conducted, events hosted, applications generated, and interviews completed. 

*New responsibilities may develop as the Search Lead position evolves.

Culture Add

In order to thrive as the Search Lead at Watson Institute, the contractor should possess:

• An exceptional eye for detail. You enjoy spending time with words, style, and formatting to create the most compelling product possible. 
• Detail-Oriented: You are meticulous and have excellent organizational skills. You are especially attuned to spotting mistakes or inconsistencies in writing and external communications. You take pride in completing your work accurately and on schedule. You have a knack for project management and a love for work plans and checklists. 
• Results-Driven: A proactive problem-solver who takes ownership of tasks and ensures they are completed to a high standard.
• High Integrity: Demonstrates integrity in decision-making and effectively handles sensitive information.
• Systems-minded: Demonstrated experience in building and implementing systems. You are comfortable designing, testing, improving, and smoothly running systems and processes. 
• Communication Style: Maintains direct, honest, and solution-focused communication to address issues and ensure project success.

Candidate Profile

Must-Haves (non-negotiable)

• Network Builder: Natural ability to cold-reach into communities, build trust quickly, and establish partnerships from scratch. 
• Public Speaker: Comfortable presenting to groups (virtual and in-person), hosting events, and pitching compellingly on the spot. 
• Hunter Mentality: Proactive, doesn’t wait for applications to come in. Goes out and finds compelling candidates directly. 
• Self-Directed: Can work independently without hand-holding; figures things out, problem-solves, manages own time across 25 hours/week. 
• Mission-Aligned: Genuinely passionate about Watson Institute’s work and can authentically represent it in their community. 

Strongly Preferred: 

• Local Connections: Already embedded in the assigned geography OR has strong experience building networks in that region (especially for international sites).
• Entrepreneurial Experience: Has started something, worked at a startup, or maintains meaningful ties to entrepreneurship or innovation ecosystems.
• CRM Comfort: Familiar with Salesforce or similar (or able to learn quickly).
• Content & Outreach Experience: Experience with content creation, paid media, or digital marketing campaigns.
• Technical Skills: Proficiency in Excel, strong email communication, rapid follow-up, and comfort with data analysis.
• Community Orientation: Passion for building community and forging meaningful relationships in recruitment environments.

Benefits

The Vitals

• The time commitment is an estimated 25 hours per week with flexibility around the schedule.
• Competitive contractor compensation according to experience: $13,750.00. Compensation is paid monthly via Gusto. 
• The Search Lead is a contractor role and reports to the Associate Director of Search. 
• Location: We aim to work with the communities we serve; candidates from the following key geographies will be prioritized:
• Denver, CO
• The start date for this position is March 16, 2026. 
• The end date for this position is May 31, 2026, with the possibility of extension based on project needs and performance. 

To apply: https://weworkremotely.com/remote-jobs/watson-institute-search-lead-denver-contractor-role

Headquarters: Remote – USA

URL: http://hubspot.com

To apply: https://weworkremotely.com/remote-jobs/hubspot-manager-solutions-engineering

Headquarters: Massachusetts – Remote

URL: http://aristocrat.com

To apply: https://weworkremotely.com/remote-jobs/aristocrat-technologies-crm-loyalty-manager

Headquarters: Remote – Columbia

URL: http://roofr.com

To apply: https://weworkremotely.com/remote-jobs/roofr-senior-frontend-engineer-contract

Headquarters: US209 – ESCO – Portland – Weir ESCO Portland HQ – Thurman St

URL: http://global.weir

To apply: https://weworkremotely.com/remote-jobs/weir-global-crm-lead

Headquarters: New york, New York, United States

URL: http://meisterpiece.com

In the Role

We are looking for an analytical Email Marketer with a passion for customer strategies, digital engagement to plan and deliver effective communications for our community of students and alumni that create customer value and business growth.

This role requires an understanding of customer acquisition and marketing communications in driving customer engagement and reducing churn.

You’ll be responsible for creating engaging, segmented & timely communications. You would coordinate email & sms content, plan and build email & sms campaigns, and send out branded campaigns.

At Practicum, we believe in data-driven approach. That’s why this individual will be passionate about analytics and will use the insights to make a great customer experience using email as your tool to communicate with them at important stages of their journey.

What will you do

• Plan and creating campaigns: owning content selection, copywriting, creative asset briefing, list set-up, implementation and scheduling
• Curate other creators, including the designers and editors
• Contribute into increase of OR, CTOR, retention and churn metrics.
• Analyze the results of the campaigns, deliver key finding to the marketing and growth team
• Conducting regular reporting, using learnings to guide campaign optimizations
• Creating experiments to build on our understanding of each member segment

What we’re looking for?

• 3 years+ experience in CRM/email-marketing
• Excellent Email Marketing skills
• In-depth working knowledge of a major marketing automation platforms
• Experience with HTML (you don’t need to know everything but you need to understand how modules are built etc.)
• Excellent written communication skills, and an outstanding attention to detail
• Excellent time management and the ability to work to tight deadlines

Nice to have:

• An understanding of brand and media management
• Experience in communications in education or Edtech field
• Proactive mindset and focus on long-term impact signs

What can we offer you?

• Remote, full-time work
• A comfortable digital office. We use modern digital tools — Slack, Miro, Notion, Zoom — to make working together seamless.
• A schedule that’s convenient for you. There isn’t a focus on micromanaging.
• 18 business days of paid vacation per year
• 15 observed holidays including Juneteenth, Indigenous Peoples Day, and Veterans Day
• 100% company paid monthly medical premiums for employees and their families, we provide a wide variety of Medical/Dental/Vision plans
• Growth. Our product is expanding quickly, so it’s a great time to get on board and challenge yourself
• Internationally distributed team. Exceptional teammates, who love what they do

Disclosures

*At this time we are unable to offer H1B sponsorship opportunities.

**This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.

***Practicum is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Employer-provided

Apply here: https://bit.ly/3nZmPVX

To apply: https://weworkremotely.com/remote-jobs/practicum-bootcamp-email-marketing-crm-specialist

Headquarters: california

URL: http://erythroslight.com

# Customer Experience Lead — ErythrosLight Location: Remote (LATAM, US, canada, Philippines, or South Africa)

**Location:** Remote (Colombia, Mexico, or Argentina preferred)
**Hours:** Full-time, 40 hrs/week, US Pacific business hours (9am-6pm PT)
**Compensation:** $2,000-$2,500/month depending on experience

—

## About ErythrosLight

ErythrosLight is a premium red light therapy brand based in California. We sell the Erythros Laser Pro Mask ($1,149)—an FDA-cleared device featuring 164 medical-grade lasers plus 72 LEDs for skin rejuvenation and anti-aging.

We’re growing fast (8-10 sales daily) and our customers expect a premium experience to match our premium product. We need someone who can own customer experience end-to-end.

—

## The Role

You’ll be the voice of ErythrosLight. Every customer interaction—from first question to post-purchase support—goes through you.

This isn’t a script-reading job. You’ll be talking to customers spending $1,000+ on a technical health device. They have real questions, real concerns, and high expectations. Your job is to make them feel confident buying from us and thrilled after they do.

**You’ll own:**

– **Pre-sale questions** — Many customers email before buying. These conversations convert to sales. You’ll need to understand our product deeply and explain why it’s worth the price.

– **Post-purchase support** — Setup questions, usage guidance, troubleshooting. Our product is technical—you’ll learn how it works and help customers get results.

– **Returns and complaints** — Handle these professionally. Protect our reputation and reviews. Know when to escalate to me.

– **Review and testimonial requests** — Follow up with happy customers. Get reviews, request UGC, build social proof.

– **Documentation** — Build and improve our FAQ, help articles, and response templates.

—

## What We’re Looking For

**Must have:**

– Excellent written English — You’re representing a premium US brand. Grammar, tone, and professionalism matter.

– 2+ years customer support experience — Preferably e-commerce or technical products. Bonus if you’ve worked with premium/luxury brands.

– Available US Pacific hours — 9am-6pm PT, Monday-Friday.

– Reliable internet and quiet workspace — You’ll be on video calls occasionally.

– Ownership mentality — You see a problem, you fix it. You don’t wait to be told.

**Nice to have:**

– Experience with Shopify (looking up orders, processing refunds)
– Experience with helpdesk tools (Gorgias, Zendesk, Freshdesk)
– Background in health, wellness, skincare, or beauty

—

## Why This Role

– **Direct impact** — You’re not a cog in a call center. You own customer experience for a growing brand.

– **Growth potential** — As we scale, you could lead a small CX team.

– **Stable, long-term position** — We’re not looking for a 3-month contractor. We want someone who grows with us.

– **Premium product** — You’ll represent something people actually love, not cheap junk.

—

## Compensation

$2,000-$2,500/month (paid monthly via Wise)

Full-time, long-term position. This is not a freelance gig.

—

## How to Apply

Send an email to baha@erythroslight.com with:

1. **Your resume or LinkedIn**

2. **A short note** (3-5 sentences) explaining why you’re a good fit

3. **Written test** — Answer BOTH questions below as if you were already in the role:

**Question 1:**
> *”A customer emails: ‘I’ve been comparing your mask to the JOVS mask and the Omnilux mask. Yours is the most expensive. Why should I pay more for ErythrosLight?’*
>
> *Write your response to this customer.”*

**Question 2:**
> *”A customer emails: ‘My order arrived and the box was damaged. I’m worried the product inside is broken. I paid over $1,000 for this and I’m really frustrated.’*
>
> *Write your response to this customer.”*

We’ll review applications and respond within 5 business days.

To apply: https://weworkremotely.com/remote-jobs/erythroslight-customer-experience-lead

Headquarters: New York

URL: https://www.rnpad.com/

RN Pad is a funded, profitable startup based in New York City with a fully remote, global team. We’re building innovative tools in the healthcare space, and we’re growing fast to roll out some exciting new features.

We’ve been delivering top-notch customer service for over five years now, and our customers truly love what we’ve built. We’re a mission-driven group passionate about making a real difference in healthcare.

The Role

This is a hands-on position focused on customer onboarding and success, with some general support duties as needed. You’ll help new customers get up and running smoothly while building strong, ongoing relationships to ensure they get the most out of our product.

What you’ll do:

• Lead onboarding for new customers. Create and run personalized onboarding plans to help them adopt the product quickly and see real value fast.
• Act as their main point of contact after signup. Be the trusted advisor who understands their goals, checks in proactively, spots upsell opportunities, and keeps them happy long-term.
• Handle incoming support inquiries through our channels (Intercom) and resolve issues, escalating when needed.
• Gather customer feedback, spot common pain points, and work closely with our Product and Engineering teams.
• Collaborate across the team to fix issues quickly and keep everything running smoothly.

Who We’re Looking For

We’re excited to hear from people who love helping others, communicate clearly, and pick things up quickly.

Must-haves:

• 5+ years in customer success, support, or similar roles. Ideally in a tech startup or SaaS company.
• An ability to translate complex information into clear, practical understanding for our clients and ensuring that our clients are fully comfortable using the product.
• Proven experience resolving complex customer problems while keeping satisfaction high.
• Comfortable working remotely and available during Americas time zones.
• Strong written and verbal English communication.
• Tech-savvy and quick to learn new tools.
• Calm under pressure, great at problem-solving and de-escalating issues.
• Self-motivated – able to own your work with minimal oversight.
• Highly organized.

Nice-to-haves:

• Experience with Intercom and Slack.
• Multilingual (especially Spanish or Russian).
• Background in healthcare tech.

What We Offer

• Competitive salary.
• Paid time off.
• A supportive, collaborative remote team.
• Real opportunities to grow as we expand.
• Long-term, stable role in a profitable company.

Timeline

We’re aiming to bring someone on board by February 1st and hope to move quickly with the right person.

If this sounds like you, we’d love to chat! Send your resume, LinkedIn and anything else you would you like to share.

To apply: https://weworkremotely.com/remote-jobs/rn-pad-customer-onboarding-success

Headquarters: United States

URL: https://orderdesk.com

Requirements

Benefits

To apply: https://weworkremotely.com/remote-jobs/order-desk-technical-support-specialist-3