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Working Solutions: Intuit TurboTax, Customer Support Representative (US-REMOTE)

Headquarters: Texas

URL: https://jobs.workingsolutions.com/

Pay Off Those Holiday Bills!

If you’re ready to kick off the new year with extra income, this is your chance. Working Solutions seeks helpful and tech savvy independent contractors for a one-of-a-kind opportunity providing customer support to Intuit TurboTax’s customers. If you love working from home but still want to connect with people face-to-face, this role might be perfect for you!

 

In this role, you will assist customers with software navigation, help customers locate prior returns and amendments, and escalate calls when necessary. You will assist customers via various support channels including phone support with video chat capability and traditional chat support. **No prior tax experience required to apply. We provide all the education you need to be successful in this role.**

 

  • Work from Home: Ditch the commute and enjoy the comfort of home.
  • Flexible Hours: Set your own schedule and work when it’s convenient for you.
  • Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
  • Supportive Environment: We’re here to help every step of the way!

Earnings Potential

  • Earn up to $0.30/talk minute ($0.31 bilingual Spanish/English) – additional incentives available
  • Contractors on this program who meet or exceed key metrics earn on average the equivalent of $15-$18/hour during peak times.

Skills Needed

  • Sincere desire to assist the customer 
  • Tech savvy and avid computer user
  • Ability to multi-task and navigate multiple systems
  • Communicate with a friendly tone and professional demeanor

Schedule

  • This seasonal contract runs through April 15th, 2026 (Tax Day)
  • Flexible schedule opportunities – you choose your hours!
    • Program is open 7am and 11pm CST, Monday-Sunday
    • Weekday and weekend options 

Work Environment Requirements

  • Quiet, uninterrupted space
  • Organized desk area
  • Professional appearance (when on camera)

Technology Requirements

  • Personal computer (no tablet)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection (no wi-fi or mobile internet)
  • Windows 11 operating system
  • Valid antivirus software installed, running and up to date
  • USB headset with microphone
  • Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
  • A webcam

*Full PC requirements

Important Information

We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

To apply: https://weworkremotely.com/remote-jobs/working-solutions-intuit-turbotax-customer-support-representative-us-remote

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Limitless Technology: Remote Customer Service (Chat)

Headquarters: London

URL: https://www.limitlesstech.com/

Limitless Technology is looking for a passionate and empathetic Customer Service Chat Specialist to join our global remote network of freelance support professionals.

In this role, you’ll represent one of the world’s most recognized gaming brands, working alongside hundreds of other gamers, using their expert knowledge to help other players enjoy seamless experiences through quick, clear, and friendly chat support. You’ll handle inquiries, solve problems, and make every interaction feel effortless for the customer.

  • This is a fully remote, freelance, hourly paid opportunity.
  • Shifts are currently available Monday to Friday 9am-630pm UTC.
  • Our hourly rates are between $5-$20, depending where you are in the world, and there are always quality and volume-based incentives in addition.
  • You get to choose your own shift.
    • In order to maintain your spot in the squad, you need to average no less than 20hrs a week and 100 or more chat interactions.
    • Going forward there will be opportunities to support global markets meaning we will soon offer 24/7 shift slots available to truly maximise your choice!

This is ideal for someone who enjoys helping other product users and values flexibility in when and how they work.

What you’ll do

  • Engage with customers through chat to answer questions, resolve issues, and guide them to solutions.

  • Deliver accurate, high-quality support that meets service standards and reflects the brand’s tone and values.

  • Identify and escalate complex cases to specialist teams when required.

  • Maintain clear and consistent documentation of all interactions.

  • Stay up to date with new product updates, service information, and policies to provide informed assistance.

  • Share feedback on recurring issues to help improve the customer experience.

What you’ll need

  • Proven experience in customer service, ideally within chat or digital support.

  • Exceptional written English with strong spelling and grammar.

  • Confidence in using multiple tools and systems simultaneously.

  • Strong attention to detail, empathy, and problem-solving ability.

  • A reliable internet connection and personal computer.

  • Flexibility to work across shifts, including evenings or weekends, when needed.

  • There are other client specific criteria such as a valid PSN ID that has been active for 1 year or more, 8 hours or more of monthly game play and no community suspensions within the last 12 months
  • You must have at least a Windows 11, 64-bit device. We will soon support Mac and Chrome books.

Why Limitless

At Limitless Technology, we connect global brands with talented freelance Experts who deliver exceptional customer experiences. You’ll be part of a pioneering platform that empowers people to work independently while supporting some of the most exciting companies in the world.

Join us and help redefine what customer service can be – flexible, empowering, and human.

Please mention the word TRIUMPH when applying to show you read the job post completely (#RMi4xMjEuMjIyLjEyNA==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they’re human.

To apply: https://weworkremotely.com/remote-jobs/limitless-technology-remote-customer-service-chat

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NoGigiddy: Remote Customer Success Specialist

Headquarters: Atlanta, Georgia

URL: https://www.nogigiddy.com/

Job Description:
We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.
Key Responsibilities:
 • Build and maintain strong relationships with customers, understanding their needs and goals.
 • Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.
 • Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.
 • Monitor customer usage and engagement, identifying opportunities for improvement and growth.
 • Collaborate with internal teams to provide customer feedback and contribute to product enhancements.
 • Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.
 • Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.
 • Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.
Qualifications:
 • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
 • Strong problem-solving skills and the ability to think creatively to find solutions.
 • Highly organized and detail-oriented, with the ability to manage multiple priorities and tasks.
 • Self-motivated and proactive, with a passion for helping customers succeed.
 • Basic familiarity with customer success software, CRM systems, and other relevant tools.
 • Ability to work independently in a remote environment, demonstrating strong time management and self-discipline.
 • No degree required; we value relevant experience and skills.
Preferred Qualifications:
 • Experience in a customer service, support, or similar customer-facing role.
 • Additional language skills [if applicable].
Benefits:
 • Competitive salary and performance-based incentives.
 • Flexible working hours and remote work options.
 • Professional development opportunities and support for continuous learning.
 • A collaborative and supportive team environment.

To apply: https://weworkremotely.com/remote-jobs/nogigiddy-remote-customer-success-specialist-6

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NewtonX: Customer Support Advisor

Headquarters: New York, NY

URL: https://www.newtonx.com

Transform Your Knowledge into Income with NewtonX!

Are you interested in earning income by sharing your customer support insights? NewtonX, a distinguished B2B expert network, invites accomplished professionals from all industries to join our esteemed community and contribute to shaping global business trends.

  • Rewarding Compensation: Receive $50-$80 for 10-20 minute surveys; $200-$500 for 45-60 minute consultations.

  • Curated Opportunities: We align engagements with your specific expertise.

  • Flexible Engagement: Participate at your convenience with no ongoing obligations.

  • Private: All research studies are completely confidential.

Apply now to be contacted with tailored, compensated opportunities and begin earning today!

To apply: https://weworkremotely.com/remote-jobs/newtonx-customer-support-advisor

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Treasure’s Academy LLC: Remote Data Entry Admin Assistant

Headquarters: Rock Spring, GA 30739

URL: https://treasuresacademy.us/

Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds – whether you’ve been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!

Why You’ll Love This Job:

• Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life.

• No Experience? No Problem! Comprehensive training is provided to set you up for success.

• Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.

What You’ll Do:

• * Participate in research studies that contribute to meaningful outcomes.

• Enjoy the freedom of remote work while building your career.

This role is your chance to turn your skills into income while working in an environment that’s convenient and accommodating. Don’t wait – take the first step toward a rewarding work-from-home career today!

Apply now and start building the flexible, fulfilling future you deserve.

Requirements

• * Computer with internet access

• * Quiet work space away from distractions

• * Must be able and comfortable to working in an environment without immediate supervision

• * Ability to read, understand, and follow oral and written instructions.

• * Data entry or administrative assistant experience is not needed but can be a bonus

• * We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc – we welcome all backgrounds so long as you’re ready to learn

To get started, these are the essential elements you’ll need!

• * LapTop. You may be asked to use your webcam. These types of studies typically pay more. You’ll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.

• * Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.

• Benefits

• * Work when you want

• * Earn cash working part time or full time.

• * Learn new skills that you can take anywhere.

• * No degree required

• * Supplement your existing job. No need to quit your current job, unless you really hate it.

• * Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.

To apply: https://weworkremotely.com/remote-jobs/treasure-s-academy-llc-remote-data-entry-admin-assistant

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Vayu Finance: Support Specialist

Headquarters: USA

URL: http://www.withvayu.com

About the Role

We’re looking for a technically minded Support Specialist with a background in finance or accounting to join our growing team. You’ll help new customers implement and configure their billing workflows, provide ongoing support, and ensure a smooth experience using Vayu.
You’ll work closely with Product, Engineering, and Customer Success to make sure every customer setup is reliable, scalable, and successful.

 

 

Key Responsibilities

  • Customer Support – Serve as the primary point of contact for customers post-launch for technical or operational issues.

  • Customer Enablement – Understand customers’ pricing, billing, and revenue models to configure Vayu accordingly.

  • Troubleshoot and resolve platform-related issues, coordinating with Product and Engineering when needed.

  • Collaborate with CS to translate business requirements into technical configurations. Validate data migrations, integrations (e.g., CRM, ERP, payment gateways), and ensure accuracy before launch.

Location: Remote – EST 

Department: Customer Success / Operations

Position: Part-time


Requirements

  • +2 years of experience in a technical support, implementation, or customer success role in a SaaS or fintech company.

  • Strong understanding of billing, subscriptions, or revenue management workflows.

  • Excellent troubleshooting, problem-solving, and communication skills.

  • Detail-oriented, organized, and comfortable in a fast-paced startup environment.

Nice to Have

  • Familiarity with accounting or revenue recognition principles (ASC 606).

To apply: https://weworkremotely.com/remote-jobs/vayu-finance-support-specialist

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NoGigiddy: Chat Support Agent (Remote) – Entry Level, No Degree Required – 15 – 18 per Hour

Headquarters: Atlanta, Georgia

URL: https://www.nogigiddy.com/

About NoGigiddy:

 

NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience you need. We are committed to helping you find the right gigs to match your skills and lifestyle.

 

Job Description:

 

Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

 

Responsibilities:

 

• Respond to customer inquiries via chat in a timely and professional manner

• Provide accurate information about NoGigiddy services and job opportunities

• Assist users with navigating our platform and resolving any issues they encounter

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to continuously improve support processes

• Document and escalate complex issues to the appropriate departments when necessary

• Participate in training sessions to stay updated on product knowledge and customer service best practices

 

Requirements:

 

• No degree required

• No prior experience needed; we will provide comprehensive training

• Excellent written communication skills

• Strong problem-solving abilities and attention to detail

• Ability to work independently and as part of a team

• Reliable internet connection and a quiet workspace

• Positive attitude and a willingness to learn

 

Benefits:

 

• Competitive hourly pay ($15-$18/hr)

• Flexible work-from-home schedule

• Comprehensive training program

• Opportunities for growth and advancement within the company

• Supportive team environment

• Access to exclusive gig opportunities

 

Equal Opportunity Employer:

 

NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Join NoGigiddy today and take the first step towards a rewarding career in customer support!

To apply: https://weworkremotely.com/remote-jobs/nogigiddy-chat-support-agent-remote-entry-level-no-degree-required-15-18-6

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NoGigiddy: Remote Customer Service Rep Up to 19hour No Degree Needed

Headquarters: Atlanta, Georgia

URL: https://www.nogigiddy.com/

Join Our Remote Customer Service Team (Up to $19/hour – No Degree Needed)

Do you enjoy helping others and have a knack for problem-solving?

We’re seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you’ll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction.

Here’s what you’ll do:

  • Assist customers with inquiries and concerns.
  • Resolve issues efficiently and professionally.
  • Communicate clearly and effectively in writing and verbally.
  • Maintain a positive and helpful demeanor.

You’ll be a great fit if you have:

  • A strong desire to provide excellent customer service.
  • Excellent communication and interpersonal skills.
  • The ability to prioritize tasks and work independently.
  • Proficiency in using computers and navigating multiple software programs.

The Perks:

Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step?

Additional Information:

No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ZR

To apply: https://weworkremotely.com/remote-jobs/nogigiddy-remote-customer-service-rep-up-to-19hour-no-degree-needed-2

NoGigiddy: Remote Customer Service Rep Up to 19hour No Degree Needed Read More »

UserScape Inc: Support Engineer

Headquarters: Poughkeepsie, New York

URL: https://userscape.com

As a Support Engineer for HelpSpot, our help desk software application, you’ll have the unique opportunity to directly impact the happiness and growth of our customer base by providing world-class technical support.

Our product is mission critical to our customers’ businesses. As such, the Support Engineer’s role is key as an initial point of contact with all current and prospective customers. You will manage issues from their first report to their eventual resolution, communicating with our customers and internal team throughout the process. People who succeed in this role tend to be empathetic, self-starters, technically minded, and most importantly – customer-centric. We expect excellent time management skills and the ability to prioritize tasks.

This role will go above just troubleshooting, however. A desire to deeply understand the architecture and inner workings of HelpSpot is necessary for success. While this is not a full time development role, being a PHP/Laravel developer will give you a huge amount of insight into the inner workings of HelpSpot. 

On the other end of the spectrum, we also expect the Support Engineer to develop systems and programs that set up our customers for success. Running training webinars and working with customers on our free onboarding program as well as writing documentation, are all part of this role.

Responsibilities

  • Respond to all incoming requests (approximately 8-12 a day) from customers via phone and email. 

  • Troubleshoot issues with customers and identify ideal solutions. This may involve researching integrated systems, documenting and potentially fixing bugs in the application, or writing up specs for a new feature.

  • Help customers set up HelpSpot on customer hosted server infrastructure.

  • Facilitate training webinars and new customer onboarding meetings over Zoom screenshare sessions.

  • Update and develop new written documentation and tutorial video content on the HelpSpot product.

  • Participate in the identification, speccing, and development of new product features and bugs.

What We’re Looking For

  • You must be highly motivated. We are a fully remote team that provides each member with a high level of autonomy. If you aren’t able to plan your work and also generate new initiatives, it will be obvious.

  • Experience with Laravel application development is a huge plus. While not required, the most successful individuals in this role have a development background. There will be opportunities to participate in all stages of the application development process for the right candidate.

  • Excellent oral and written communication skills are critical to this role.

  • You will need effective time management and the ability to balance multiple priorities.

  • Experience with customer support software or other B2B software, ideally from both usage and management perspectives. This will give you valuable insight into how businesses implement software like HelpSpot.

  • Experience with MySQL, SQL Server, and general server administration will set you up for success in supporting our self-hosted customers and understanding cloud hosting issues.

  • Based in a U.S. time zone.

Our Tech Stack

We work with a variety of technologies and existing experience is very valuable. Experience with all of these technologies is not required, but an ability to quickly explore them and begin to use them is. 

 

  • Laravel, Livewire, Alpine JS, Legacy PHP

  • MySQL, SQL Server

  • Redis

  • AWS

  • Ansible

  • Docker

Salary and Benefits

  • Salary: $70,000 -$100,000

  • Half-day Fridays

  • 100% of the employee’s medical, dental, and vision premiums (US-based employees)

  • Start with 15 days of paid time off

  • 3% of your salary contributed to 401k (US-based employees)

  • Top-of-the-line Apple hardware provided

  • Fully remote

To apply: https://weworkremotely.com/remote-jobs/userscape-inc-support-engineer

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Coins.ph: CRM Specialist

Headquarters: Vila Velha, Espírito Santo

URL: http://coins.ph

Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
We are seeking a proactive CRM Specialist to join our marketing team remotely on a temporary 3-month contract, with the potential to extend up to 1 year. The successful candidate will manage and optimize customer engagement strategies, oversee the customer journey, ensure data-driven decision-making, and provide regular reports and insights to the Head of Marketing in Brazil.

Responsibilities

    • Manage customer journeys, including onboarding, retention, and reactivation.
    • Execute email, push, and SMS campaigns accurately and on time.
    • Maintain data quality and segmentation for targeted campaigns.
    • Monitor and report key performance indicators such as open rates, CTR, conversions, churn, and LTV.
    • Provide actionable insights and recommendations to the Head of Marketing in Brazil.
    • Collaborate with Marketing, Product, and Growth teams across time zones.
    • Continuously optimize campaigns to improve performance.

Qualifications

    • Experience with CRM platforms such as Braze, HubSpot, Salesforce, LeadConnector and/or Homio.
    • Experience in crypto products, exchanges, blockchain protocols, or digital assets.
    • Fluent in Portuguese and English; Spanish is a plus.
    • Proactive, results-oriented, and able to work independently.
    • Able to follow instructions and collaborate effectively within a team.
    • Willing to go beyond basic responsibilities.
    • Flexible to work across global time zones, including collaboration with Asia.
Join the Coins Team Now!
Meaningful Collaborations – The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth – Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas – Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: https://weworkremotely.com/remote-jobs/coins-ph-crm-specialist

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