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Abbott: Clinical Specialist, CRM – Wichita, KS

Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Wichita, KS in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to CRM Sales Representatives.

Required Qualifications

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. 
  • A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems. 
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-clinical-specialist-crm-wichita-ks

Abbott: Clinical Specialist, CRM – Wichita, KS Read More »

NCC: Account Executive – CRM Auto (ProMax)

Headquarters: Remote

URL: http://nccdirect.com

                                                  Drive Innovation. Accelerate Your Career.

  • Do you have experience selling CRM solutions to auto dealerships?
  • Are you a hunter?

We’re seeking Inside Sales Account Executives across the US to join our sales organization and drive revenue by selling NCC’s SaaS (CRM) products.

What You’ll Do:

  • Capture new automotive dealer customers via daily ouAre you looking to join a well-established company that is continuously innovating with an opportunity to make your mark?tbound calling and selling efforts
  • Manage the entire Software Solution sales cycle, including prospecting, running discovery calls and demos, negotiating, and closing new business.
  • Maintaining a solid pipeline of prospective customers will be critical to future success.
  • Ability to reach the decision-makers in the automotive dealership space and negotiate deals from initial presentation through a signed contract.
  • Source and leverage Salesforce and other tools to manage pipeline, sales opportunities, and daily activities effectively.

What You’ll Have:

  • A minimum of 2 years of CRM Auto Software inside sales experience
  • Auto Retail experience is a bonus.
  • Experience working in an outbound B2B sales environment is preferred.
  • Demonstrated success in prospecting for new customer relationships
  • Ability to understand the value proposition of a service offering and identify all opportunities to effectively communicate this offering to key dealership management and ownership level personnel.
  • Knowledge of Salesforce is a plus.

We Live by Five Core Values:

  1. One Team – We are transparent, collaborative, and aligned
  2. Customer Obsessed – We are a partner, not a vendor
  3. Forward Focused – We challenge ourselves and the norm to continuously innovate
  4. Act Now – We don’t put off to tomorrow what we can do today
  5. Results Driven – We act with purpose to deliver value for our clients and our company

What We Offer:

  • 120K OTE (65K base with 55K commission)
  • Uncapped commission is paid out monthly
  • 4-month ramp
  • Unrestricted PTO
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan.
  • Professional development opportunities and continuous training.
  • A supportive and dynamic work environment with opportunities for growth and advancement.

Who We Are:

NCC is a leader in providing award-winning software, credit, and compliance solutions, as well as cutting-edge data, to the automotive industry for over 30 years. Our solutions help dealerships streamline their operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are seeking individuals who excel in high-growth environments.

 

Texting Privacy Policy and Information:

You may receive text messages regarding your application and potentially regarding interview scheduling.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

Message frequency will vary depending on the application process.

Msg & data rates may apply.

OPT out at any time by texting “Stop”.

To apply: https://weworkremotely.com/remote-jobs/ncc-account-executive-crm-auto-promax

NCC: Account Executive – CRM Auto (ProMax) Read More »

Abbott: Clinical Specialist, CRM – Iowa City, IA

Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Iowa City, IA in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to CRM Sales Representatives.

Required Qualifications

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. 
  • A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems. 
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-clinical-specialist-crm-iowa-city-ia

Abbott: Clinical Specialist, CRM – Iowa City, IA Read More »

Onepilot: Customer service representative

Headquarters:

URL: https://onepilot.co/agents/customer-care-agents

As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.

After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.

You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.

What you will do:

Support customers via email, chat or phone

Use tools and resources to deliver quick and accurate support

Ensure satisfied customers with clear and friendly communication

✅ What we are looking for:

Fluency with digital tools and platforms

Strong problem-solving skills and excellent written and verbal communication

Available at least 20 hours a week

What we offer:

Payment per ticket solved (performance-based)

Flexible home working – you set your own schedule

On average, you will earn €15 per hour

Training and ongoing support to help you succeed

Ready to get started?

Our quick application takes just 15 minutes.

 

To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative

Onepilot: Customer service representative Read More »

Onepilot: Customer service representative (US based)

Headquarters: Paris

URL: https://onepilot.co/agents/customer-care-agents

As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.

After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.

You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.

What you will do:

Support customers via email, chat or phone

Use tools and resources to deliver quick and accurate support

Ensure satisfied customers with clear and friendly communication

✅ What we are looking for:

Fluency with digital tools and platforms

Strong problem-solving skills and excellent written and verbal communication

Available at least 20 hours a week

Based within the US

What we offer:

Payment per ticket solved (performance-based)

Flexible home working – you set your own schedule

On average, you will earn €15 per hour

Training and ongoing support to help you succeed

Ready to get started?

Our quick application takes just 15 minutes.

 

To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based

Onepilot: Customer service representative (US based) Read More »

IxDF – Interaction Design Foundation: Support and Communications Specialist

Headquarters: Denmark

URL: https://www.interaction-design.org/about/careers

Imagine waking up each day excited for work, knowing that your efforts contribute to a global movement that impacts the world. If you’re a passionate communicator who thrives in organized systems, loves crafting messages that inspire, and wants to help others experience the impact of great design, then this opportunity at the IxDF (Interaction Design Foundation) is for you!

Join us, and you won’t just be changing jobs—you’ll be elevating your career on a global scale. At IxDF, we’re not just a company; we’re a movement dedicated to making high-quality design education accessible to everyone, everywhere. With team members and learners from over 100 countries, your role at IxDF will have a worldwide impact. From engaging with diverse cultures to contributing to a platform that reaches millions, your daily activities will be anything but ordinary.

Our Commitment to Our Members

At the core of every decision we make and every strategy we implement lies our unwavering commitment to our members—they are the fundamental reason for our existence. This profound dedication drives us to exceed their expectations at every turn. We are on the lookout for a candidate who embodies our ethos: someone who is not only exceptionally talented and diligent but who also possesses a profound empathy for our learners’ needs and a relentless pursuit of excellence. Your role will be pivotal in ensuring that each member feels valued, supported, and inspired throughout their educational journey with us.

Your place in the IxDF Universe

  • Correspond daily with members and prospective learners across multiple channels—email, chat, and social media—providing quick, accurate responses to their questions. You’ll troubleshoot issues, offer guidance, and ensure a seamless user experience.

  • Act as a brand ambassador by upholding our excellent reputation in every interaction. You’ll communicate our mission and values clearly, taking pride in representing a global community dedicated to design education. It’s a big responsibility, but also incredibly rewarding!

  • Collaborate with our Growth team to elevate our brand communication to the next level across newsletters, campaigns, and social media copy.

  • Perform general administrative and ad-hoc project support, assisting extended team members as needed. Whether it’s organizing tasks, scheduling, or helping with project coordination, you’ll ensure everything runs smoothly and efficiently.

  • Maintain and improve documentation by ensuring that our knowledge resources are up-to-date, easy to access, and provide value to both our internal teams and learners. Your work will directly contribute to helping others succeed.

  • Shape internal processes that directly impact engagement and key performance indicators (KPIs). You’ll analyze workflows and recommend improvements to help us provide even better services for our members.

  • Update our internal knowledge base and contribute to department-wide initiatives focused on knowledge sharing. You’ll ensure that important insights and best practices are easily available to all, driving continuous improvement.

  • Communicate and collaborate effectively with other teams to relay customer needs and insights. By sharing valuable feedback, you’ll help us maximize retention, improve member satisfaction, and drive growth.

  • Embody our values, as you are often the first point of contact for our community. You’ll play a key role in welcoming and supporting members, helping our foundation grow and strengthen through meaningful interactions.

  • Take full accountability for your tasks, managing your responsibilities with independence and self-discipline. You’ll consistently deliver high-quality results, meet deadlines, and maintain focus while balancing multiple priorities with minimal supervision.

Do You Share the Vision of IxDF?

People don’t just buy our courses; they invest in a better version of themselves and a life they truly love. Thats why every sentence we write, from a support message to social media copy, must do more than just inform. It must reflect what we believe in as a brand, and speak to the heart of our learners.

  • Show the dream outcome: Help people imagine a future of creative, meaningful work, freedom, fulfillment, flexibility, and impact through great design.

  • Strengthen belief in success: Build confidence through real stories and practical examples. People should feel, “If they did it, I can too.”

  • Overcome barriers: Write in a way that’s simple, human, and motivating. No jargon. No overwhelm. Connect and lead the way.

Your communication won’t just explain, it will inspire, energize, and support. Whether through a member support email, a LinkedIn post or a newsletter, your words will give our members clarity and confidence in our IxDF brand.

About You

  • You’re a master communicator with a sharp eye for detail and a natural instinct for language, tone, and flow.

  • Helping people excites you, and you take pride in earning their gratitude through your support and problem-solving skills.

  • You are fluent in written and spoken English with exceptional writing skills, perfect grammar and an appreciation for the power of tone, brevity and microcopy.

  • You thrive in a fast-paced environment where you handle ad-hoc projects of varying complexities with ease and enthusiasm.

  • You are resourceful and autonomous, always ready to take on new tasks and projects with a problem-solving mindset that ensures everything gets done efficiently.

  • Attention to detail and thoroughness come naturally to you. You enjoy ensuring that every task is completed with care and precision.

  • You relish solving problems—especially the ones that haven’t even been noticed yet. Meeting specific needs of different people brings you satisfaction, and you enjoy proactively addressing challenges before they arise.

  • You take full ownership of tasks, knowing what it means to see something through to completion and deliver high-quality results.

  • Consistency is key for you, and you stay focused even when tasks become repetitive, ensuring nothing slips through the cracks.

  • You are comfortable with tight deadlines and excel at prioritizing tasks to meet them, keeping projects on track.

  • Resilience is one of your strengths, and when things go off-track, you bounce back quickly, offering valuable solutions to move forward.

  • You are highly self-disciplined, thriving in a flat hierarchy where you enjoy the freedom and minimal supervision that comes with it.

  • You are based within the EMEA time zone, making it easy to collaborate with our global team.

Bonus Points

  • You have a genuine curiosity about user experience (UX) design and are interested in how it can improve the quality of life for people around the world.

  • You love making complex concepts accessible, and you enjoy teaching or explaining ideas in a way that’s engaging and easy to understand.

  • You have an exceptional talent for creating structure, and you take pride in organizing processes and tasks in a way that’s efficient and clear.

What We Can Offer

  • A highly valued role: Many organizations undervalue admin and support employees, but at IxDF, you’ll be joining one of our most valued and cherished teams. Your contributions will be recognized as essential to our success.

  • Opportunities for growth and impact: At IxDF, you’ll have room to grow professionally while making a real difference. You’ll contribute to projects that directly impact our global community, adding value to the educational experience of thousands of learners.

  • A Global, Purpose-Driven Team – Work alongside passionate professionals from all over the world, united by a common mission.

  • Engagement with a Thriving Global Community – You’ll have the opportunity to support and interact with our local groups, educational partners, and community initiatives. Whether it’s helping organize IxDF Local Groups, facilitating partnerships with educational institutions, or engaging with our vibrant design community, your work will contribute to a stronger, more connected global network of UX professionals and learners.

  • full-time position, within a fully remote organization. Daily video-based collaboration with your colleagues from elsewhere on the planet, and youll get to meet up on team trips every year.

  • A work culture with no fluffy titles, political agendas and corporate drama. Your colleagues value your warm character, your strong work ethic, and the results you deliver. Junior or senior, if you embody old-school virtues of always striving to deliver results, learn and become better every day, youll thrive at the IxDF.

  • A daily mission to help impact, empower, and enrich the lives of millions of people by creating affordable high-end design education for everyone across the planet. Itll be yours too.

  • A company where the distance between idea and execution is minimal. Were a highly agile organization with zero bureaucracy or corporate politics – and with exceptional order and efficiency.

  • A company culture where passion meets high performance and excellence. To help us improve the world (and yourself in the process), youll need grit, strong work ethic, long-term thinking, and self-discipline.

  • We thrive because we have a hands-on attitude and a bias towards action as opposed to fluff-filled, unrealistic strategies. Youll need crisp execution skills yourself and the ability to impress your colleagues with concrete results, just like theyll impress you.

How to Learn More and Apply  

To submit your application as well as learn more about our Work Culture and Values, please visit https://www.interaction-design.org/about/careers 

Please apply as soon as you can—were firm believers of “the sooner, the better” and were looking forward to working with you! 

To apply: https://weworkremotely.com/remote-jobs/ixdf-interaction-design-foundation-support-and-communications-specialist

IxDF – Interaction Design Foundation: Support and Communications Specialist Read More »

Cliniko: Amazing Customer Support – Australian and NZ timezones only

Headquarters: Melbourne, Australia.

URL: https://cliniko.com

We are hiring a couple of amazing people to join the team at Cliniko to help with supporting our customers during Australian business hours. Most of our customers are healthcare business owners and we love helping them get the most out of Cliniko. We don’t care too much about your experience or credentials; we’re far more interested in your personality, passion, and work ethic. A sense of humour helps a lot too! 

 

What is Cliniko?

Cliniko is practice management software that makes life easy for allied health professionals by handling appointment scheduling, storing treatment notes, running video consultations, and much more. The software is used globally by more than 100,000 people every day.

 

Our team

Behind Cliniko is a team of 60 people, spread around the world. We work completely remotely, although our base is in Melbourne, Australia. We care more about finding the best person for the job than looking for someone that lives nearby.

We don’t have managers, we almost never have meetings, and there are no time sheets to complete. We’re responsible, autonomous, creative, and proactive in doing our best for our customers. We’re focused on making great software and we take pride in doing good work. It’s also important to us that we have a positive impact on the world.

If you want to know more about how we work, our founder, Joel, gave a talk about it (9 years ago, but we still work this way!).

 

What you’ll work on

You’ll spend your time supporting Cliniko customers. This includes:

  • Responding to chat/email messages from existing customers.
  • Helping people decide if Cliniko would suit their business.
  • Communicating with people via social media.
  • Working with our developers to resolve issues.
  • Working with third party integrators to solve customer problems.

Our goal is to do right by our customers in every single interaction, so you’ll be empowered (and expected) to provide amazing support.

 

Requirements

We are looking for someone to help with coverage during NZ and Australian business hours (Mon-Fri, within 5am-7pm AEDT). There is also the option to work some hours over the weekend instead of during the week. 

We won’t consider applications from anyone intending to work outside of these hours, and your work day must entirely fall within 6am to 7pm in your local time zone. We understand that some people consider themselves “night owls”, but this won’t be a reason to consider you for this role if you are in a conflicting time zone. Instead, please keep an eye out for when we’re hiring in a more suitable time for you. We care greatly about the health of our team and their ability to work with us long term. We want to make sure the job is a positive in their lives, and we believe working during daylight hours is important for that.

 

About you

You want to work in a place where you can do your best work and have fun too. You want to constantly improve. You have empathy and can place yourself in the shoes of the people using Cliniko. 

You have superb English skills (both verbal and written). You are able to communicate your thoughts in a friendly, accurate, and jargon-free way. You appreciate a good Oxford comma.

No matter what your background is, or how you identify, if you feel you would be a great fit here, we encourage you to apply. We are committed to the continual diversification of the team and working to constantly improve our inclusivity, which is crucial to how we work.

 

How we work

Here are some things that we do a little differently to enable people to do their best work and live a happy life:

  • 30-hour work week, full-time pay.
  • Flexible hours.
  • Work from anywhere.
  • Unlimited annual leave (minimum 4 weeks per year).
  • Supplied computer equipment.
  • Ergonomic furniture.
  • Fresh organic fruit delivered weekly to your home.
  • Overseas trips for team meet-ups.
  • No managers.
  • No scheduled meetings.

The salary for this position will be $90,000 AUD, or equivalent in your local currency.

The pay is based on the work you’ll do with us and the value you’ll add to our team. Don’t be discouraged if this is above your previous earnings. Your income history is not part of our decision making.

 

In summary

We’re looking for someone special. We don’t hire often and when we do, we usually get thousands of applicants. We will do our best to offer you a job you can love, and one that lets you achieve your best, but we also expect you to do your part.

You should be absolutely passionate about providing amazing support. You should take pride in your work and be excited to do it.

 

How to apply

After hitting the red “Apply now” button, you’ll be taken to an application page with a few question on it. The “short friendly summary” field needs to give us enough information to be interested in taking you to the next stage. We typically get a lot of applications, so please put some effort into this section. Notably, there’s no resume or cover letter submission, so this is your spot to give us some insight into who you are. Be yourself, there’s no need for formality! 

There will also be a few other short questions that require some searching on our website. It’s important to answer all of them correctly, as we won’t consider any applications that get any of these wrong.

We recommend not using AI to help you with your application. ChatGPT’s personality just isn’t going to make the cut and get past the first round. As well as probably leading to your application being rejected, you will not be able to rely on AI in the support role that you’re applying for. Although we continually test AI tools to see if they can be useful in our workflow, our support team currently doesn’t use them because we have found they can lower the quality of our work.

Note: While the form does allow you to upload a resume, it’s only to pre-fill the contact fields for you. We won’t actually see the resume.

Applications are open until the 7th of November at 11:59 PM AEDT. 

 

What you can expect after applying

Once you’ve applied, sit back and relax while we get to work on our side! We’ll be reviewing all the applications as they come in and we’ll get back to you within 2 weeks after applications close. Everyone will hear back from us, successful or not.

If we select you, the next stage will be a short 5 minute chat with our founder, Joel. Following the chat, if you’re still a contender, there will be a support task to complete. These tasks are paid.

Lastly, you’ll meet with some people from our team and then we’ll make the final decision on who we hire. This is the exciting part for us and hopefully also for you. This will happen fast, and the start date will be chosen by the applicant.

We know it’s quite a process to go through, so we want to make sure you know what you’re in for up front. We’ll be transparent with everyone along the way.

One final note, unfortunately due to the quantity of applications we receive, we are not able to provide feedback for those not successful in the first round. In the later stages, we’ll do our best to provide what we can, if requested.

Good luck!

To apply: https://weworkremotely.com/remote-jobs/cliniko-amazing-customer-support-australian-and-nz-timezones-only

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TTEC: Healthcare Customer Service Representative – Remote in Tennessee

Headquarters: Georgia

Your potential has a place here with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or outside of the United States.Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work%26reg; certification in the United States says it all! What You’ll be Doing Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Bring your passion and strong product and brand knowledge to recommend upgrades to their health plans Conduct research and do outbound calls to provide answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information What You Bring to the Role 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage range of $16 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You%27ll report to Team Lead. You%27ll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That%27s all we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

To apply: https://weworkremotely.com/remote-jobs/ttec-healthcare-customer-service-representative-remote-in-tennessee

TTEC: Healthcare Customer Service Representative – Remote in Tennessee Read More »

hey contact heroes GmbH: Freelancer (m/w/d) Inbound Kundenservice – in der EU! – Home-Office

Headquarters: Germany Hamburg

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!”

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.

Aufgaben

Deine Mission:

  • Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
  • Professionelle und serviceorientierte Kommunikation mit den Kunden,
  • Erfassung und Dokumentation der Kundenanliegen im CRM-System,
  • Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

  • Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
  • Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
  • Dein Arbeits-/Wohnort liegt im EU-Ausland oder Du wanderst bald aus
  • Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
  • Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
  • Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
  • Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
  • Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

  • Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
  • Die Perspektive einer langfristigen Partnerschaft,
  • Eine Zusammenarbeit auf (echter) Augenhöhe,
  • Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

To apply: https://weworkremotely.com/remote-jobs/hey-contact-heroes-gmbh-freelancer-m-w-d-inbound-kundenservice-in-der-eu-home-office-1

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National Notary Association (for profit): Notary Seminar Instructor, FT, Remote (Sacramento)

Headquarters: California

This is a remote position based in Northern CA and involves frequent road travel. Candidates must be located in or around the greater Sacramento, Santa Rosa or Bay Areas. As a Seminar Instructor, you will effectively deliver and teach live California seminars to new and renewing notaries in preparation for the California Notary Exam. While ensuring a professional experience for all attendees, you will provide high-quality training and excellent customer service. You will travel to various locations in and around the designated area, and must be able to work a flexible schedule, Monday – Saturday. This position requires excellent customer service and willingness to work with the public, as well as the ability to maintain a flexible work schedule with frequent road travel. The role is great for sociable individuals, with a knack for customer service, as well being able to provide professional and clear answers to customer requests. Strong computer skills and proficiency with Microsoft applications are essential since this role works in a PC/Windows environment. At the National Notary Association, our culture believes that this should be everyone’s “Best Job Ever”, as evidenced by the many employees with a long tenure at the NNA. We offer a robust benefits program, including a free medical coverage option for employees. In addition to paid time off, Company holidays, and several employee events throughout the year, you will also benefit from a 401(k) plan with Company match, and annual Profit Sharing. WHAT YOU’LL BE DOING

  • Successfully complete new hire instructor training during the specified period to include notary laws and best practices.
  • Successfully present a prepared seminar presentation within the specified time.
  • Facilitate live seminars as scheduled, with an outcome of 88% or above California Notary Exam passing rate.
  • Follow the script language during facilitation to ensure state-regulated guidelines are met.
  • Attend team meetings as needed at NNA headquarters in Chatsworth, CA.
  • Process required seminar paperwork for each assignment in a timely fashion.
  • Provide excellent and professional customer service for all attendees.
  • Sell notary supplies to attendees and promote NNA products and services.
  • Contribute to a positive working environment, making this the Best Job Ever for self and others

WHAT’S REQUIRED

  • Must hold or be able to obtain a current CA Notary Commission.
  • Diploma or equivalent required. A bachelor’s degree or comparable work experience is desired.
  • The ability to travel to various seminar locations, reliable transportation, and proof of current vehicle insurance are required. Some overnight travel is required.
  • Reliable at-home internet connection to perform work-related duties as needed.
  • Experience in training, adult education, or lengthy facilitation.
  • Excellent presentation skills, including the ability to represent complex topics in simple terms.
  • Excellent oral and written communication skills.
  • Professional experience as a Notary is a plus.
  • Strong self-motivation, professional maturity, and a demonstrated ability to achieve goals independently.
  • The ability to think quickly and respond to questions that may not be covered in the materials.
  • Resourcefulness to maintain poise and improvise in various situations.
  • Excellent customer service skills and attention to detail.
  • Working knowledge of spreadsheets, databases, and word processing in a Microsoft environment is required.
  • Experience working independently, either remotely or telecommuting, is a plus.

PHYSICAL REQUIREMENTS

  • Ability to drive and commute for long periods as needed.
  • Ability to stand, speak, and present for up to 8 hours per day.
  • Must be able to lift/push/pull up to 25 lb. for equipment in and out of seminar presentations.

ELIGIBILITY REQUIREMENTS

  • Interested candidates must submit a resume/CV to be considered
  • Must be willing to submit to a background investigation
  • Must have unrestricted work authorization to work in the United States

SALARY

  • $24.00 – $25.00 per hour
  • $16.50 per hour travel time

REMARKS: The Company reserves the right to add, delete or modify duties and job requirements at any time. An applicant must meet the minimum job requirements of the job for which he or she is applying. Moreover, the Company may, as it deems appropriate in its sole discretion, evaluate whether an incumbent continues to satisfy the minimum job requirements of the job that he/she holds. With respect to a request for reasonable accommodation, the Company will evaluate whether the applicant or employee can perform the essential functions of the subject job with or without reasonable accommodation. The Company’s evaluation of a request for reasonable accommodation will include engaging in the interactive process with the applicant or employee.

Compensation details: 25-25

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To apply: https://weworkremotely.com/remote-jobs/national-notary-association-for-profit-notary-seminar-instructor-ft-remote-sacramento

National Notary Association (for profit): Notary Seminar Instructor, FT, Remote (Sacramento) Read More »