zubair2820@yahoo.com

TechSoup: Senior CRM Developer/Engineer

Headquarters: Remote

URL: http://techsoupglobal.org

Senior CRM Developer/Engineer
About TechSoup

TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, we’ve supported 1.4M+ organizations across 230+ countries, delivering over $19B in technology value.

We’re a fully remote, mission-driven team using technology to create a more equitable world.
Position Summary 
As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture.
Key Responsibilities  

  • Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting)
  • Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models
  • Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems)
  • Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes
  • Implement security infrastructure
  • Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM)
  • Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach
  • Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage
  • Contribute to defining the plan & approach for team 
  • Quality results aligned with the enterprise architecture
  • Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations 
  • Report, handle and verify defects 
  • Recommending appropriate actions for test results 
  • Close cooperation with Developers and DevOps daily 
  • Help troubleshoot issues 
  • Create logs to document testing phases and defects 

Your Profile: 

  • You have at least 3+ years’ experience in similar position 
  • Experience in complex solutions in CRM Dynamics 365/Dataverse, Azure Functions, Azure Storage (Queues, Tables, Blobs), C#, .NET Framework, .NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, PowerShell
  • You can think analytically and clearly present and justify your opinion 
  • You are looking for new challenges 
  • Can talk freely in English (or on a communicative level, but want to develop yourself in this area) 
  • You want to share knowledge as well as learn from others 
     

Work Environment 

  • Project management: Scrum in development, Kanban in support 
  • Issue tracking tool: Jira 
  • Knowledge repository: Confluence 
  • Version control system: GIT 

 
This is fully remote role
Salary range: 12,000pln – 17,000 pln gross per month
This may change depending on location, as we recalculate it for Cost of Living index for the given country.

Send your CV to [email protected] with Senior CRM Developer/Engineer in the title.
 

To apply: https://weworkremotely.com/remote-jobs/techsoup-senior-crm-developer-engineer

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Nomad: Banco de Talentos – Analista de CRM (Marketing)

Headquarters: BR

URL: http://nomadglobal.com

Existimos para derrubar fronteiras e fazer o seu dinheiro “falar” inglês pelo mundo. 

O nosso produto chegou às lojas de aplicativos em novembro de 2020. De lá pra cá, mais de 3,5 milhões de pessoas descobriram com a Nomad as vantagens de uma vida financeira internacional sem fronteiras e a nossa jornada está apenas começando. 

Nos orgulhamos em lançar produtos e serviços inovadores, provando que é possível ser global sem dor de cabeça e que investir em dólar pode ser para todo mundo.

Para quem é Nomad, não existe ponto final. Continuamos evoluindo, inventando e reinventando. Transformamos esforços individuais em grandes conquistas coletivas. Afinal, um legado significativo é construído por pessoas e resultados incríveis.

Desbloqueie a sua jornada. Vem pra Nomad! 

Experiências e habilidades necessárias

  • Experiência prática com ferramentas de CRM como SalesForce, Hubspot, ActiveCampaign ou outras;
  • Ótimo relacionamento interpessoal;
  • Perfil analítico, com tomada de decisões orientadas a dados;
  • Alta capacidade de organização e de lidar com várias tarefas de forma simultânea;
  • Domínio de análise de testes, baseando-se em relevância estatística;
  • Boa redação e noções de CRO para email, push, whatsapp e sms;
  • Pró- atividade para a sugestão de melhorias nos processos do dia-dia e novas ações para o atingimento dos resultados;

Diferencial 

  • Ter atuado em fintechs ou empresas do mercado financeiro – e commerces ou empresas de varejo;
  • Diferencial – Experiência com o  Customer.io Platform: Automation, Data, Content Creation .

No seu dia a dia vamos te empoderar para:

  • Articular com stakeholders para entendimento e priorização das demandas;
  • Elaborar briefing para criação e validação das comunicações;
  • Implementar a estratégia na ferramenta de disparo;
  • Organizar testes para validação de hipóteses;
  • Gerir o backlog e priorizar as tarefas;
  • Analisar os resultados e sugerir melhorias com base nos dados;
  • Montar mecânicas de campanhas;
  • Atender ao calendário sazonal de campanhas;
  • Redigir comunicações pontuais.

Privacidade e Proteção de Dados

A Nomad busca tratar seus dados pessoais de acordo com a Lei Geral de Proteção de Dados Pessoais, Lei nº 13.709/2018. Nesse sentido, seus dados serão tratados somente enquanto o processo seletivo perdurar e ou para fins de registro no banco de talentos.

Diversidade & Inclusão na Nomad
A Nomad busca promover um ambiente de trabalho diverso e inclusivo, para isso, incluímos algumas perguntas opcionais em nosso formulário de inscrição sobre identidade de gênero, orientação sexual, raça e se possui alguma deficiência.O que você precisa saber:

  • Voluntariedade: Responder as perguntas é totalmente livre e opcional. Sua decisão não afetará em hipótese alguma a sua candidatura.
  • Uso dos Dados / Finalidade: Usaremos suas respostas apenas para aprimorar nossas práticas de inclusão e diversidade e elas não serão vendidas ou usadas para outros fins.
  • Consentimento: Ao responder, você concorda com o uso de suas informações conforme descrito.
  • Revogação: Você pode mudar suas respostas, tirar dúvidas, solicitar a exclusão das informações compartilhadas conosco ou exercer seus direitos previstos na LGPD a qualquer momento. Para mais detalhes consulte a Política de Privacidade da Nomad
  • Contato: Para questões relacionadas ao processo seletivo, você poderá entrar em contato conosco pelo e-mail: talentacquisitionteam@nomadglobal.com.

 

To apply: https://weworkremotely.com/remote-jobs/nomad-banco-de-talentos-analista-de-crm-marketing

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port-neo: (Senior) Projektmanager:in CRM (m/w/d)

Headquarters: -, -, – Germany

URL: http://port-neo.com

Du willst große Namen, Agenturprojekte jenseits von 08/15 und jede Menge digitale Transformation? Du bringst kreative und strategische PS auf die Straße? Und du brennst für den gemeinsamen Erfolg? Wir haben was für dich!

Für unser Projektmanagement-Team suchen wir schnellstmöglich Unterstützung!

port-neo

Wir bei port-neo suchen nicht nur nach den passenden Qualifikationen, sondern nach Menschen, die unsere Begeisterung teilen. Wir glauben an Customer Experience als den neuen erfolgreichen Weg des Marketings im digitalen Zeitalter, der den Kunden als Mensch mit seinen Bedürfnissen in das Zentrum stellt. Dafür arbeiten wir bei der port-neo Gruppe mit über 150 Mitarbeiter:innen in Stuttgart, München, Berlin und Neu-Ulm zusammen als ein großes Team. Denn nur mit geteilter Passion, Neugier und Mut können wir die starken Ideen und neuesten Technologien finden und kompromisslos umsetzen, die zu erfolgreichen Kundenerlebnissen führen und unsere Kunden nachhaltig erfolgreich machen. Wenn auch Du für Customer Experience brennst, ein echter Teamplayer bist und das Herz am rechten Fleck hast, dann suchen wir genau Dich!

Das erwartet Dich:

  • Eigenverantwortliche Beratung und strategische Weiterentwicklung unserer Kund:innen rund um CRM-Strategien, E-Mail-Marketing, Marketing Automation und datengetriebene Kampagnen
  • Ganzheitliche Steuerung von CRM-Projekten – von Kick-off über Konzeption und Umsetzung bis zur kontinuierlichen Optimierung bestehender Maßnahmen
  • Kund:innenverantwortung für ein definiertes Kundenportfolio, inkl. regelmäßiger Status- und Optimierungstermine sowie Ableitung konkreter Handlungsempfehlungen
  • Konzeption, Planung und Umsetzung von E-Mail-Kommunikation, Automationen und segmentbasierten Customer Journeys
  • Analyse von Kundenbedürfnissen und Ableitung passender CRM-Maßnahmen entlang der gesamten Customer Journey
  • Performance-Analyse und Reporting von CRM-Kampagnen (z. B. Öffnungsraten, Klicks, Conversions) inkl. Ableitung von Optimierungsmaßnahmen
  • Vorbereitung, Durchführung und Nachbereitung von Workshops und Beratungsterminen
  • Aktive Weiterentwicklung der CRM-Setups unserer Kund:innen durch Identifikation von Optimierungspotenzialen, Testing neuer Ansätze und kontinuierliche Verbesserung von Prozessen, Effizienz und Customer Experience
  • Sicherstellung von Dokumentation, Testing und Qualitätssicherung neuer Prozesse, Workflows und Systeme
  • Budget- und Zeitverantwortung für die betreuten Projekte
  • Unterstützung beim Onboarding neuer Kund:innen inkl. Abstimmung mit internen Teams

Das bringst Du mit:

  • Mehrjährige Erfahrung im CRM-, E-Mail- oder Marketing-Automation-Umfeld sowie im Projektmanagement und in der Projektsteuerung
  • Ausgeprägte Beratungs- und Kommunikationsstärke sowie Freude an der Entwicklung wirkungsvoller, datengetriebener Kampagnen
  • Sehr gutes Verständnis von Online- und E-Mail-Marketing, Customer Journeys und Performance-Kennzahlen
  • Strukturierte, eigenverantwortliche und dienstleistungsorientierte Arbeitsweise
  • Sicheres Auftreten in Kundenterminen, Workshops und Präsentationen
  • Hohe Teamorientierung, Zuverlässigkeit und Offenheit für neue Tools, Technologien und Arbeitsweisen
  • Du bist ein Kommunikationstalent und hast sehr gute Deutsch und Englischkenntnisse

Das darfst Du von uns erwarten:

  • Eine Agentur, die sich und ihre Mitarbeiter:innen stetig weiterentwickelt und agil an Markt, Trends und Technologien anpasst.
  • Auf Dich abgestimmte Weiterbildungsmöglichkeiten sowohl durch internen Wissenstransfer als auch ein Weiterbildungsbudget je Leistungsbereich.
  • Eine faire Home-Office Regelung sowie flexible Arbeitszeiten.
  • Ein wertschätzendes Arbeitsumfeld mit wöchentlichem persönlichem Austausch mit deiner Führungskraft.
  • JobRad, ÖPNV-Ticket, Sachbezug oder Urban Sports Club können Teil deines individuellen Benefits-Pakets sein.
  • Freu dich auf Teamevents, Weihnachtsfeiern und port-neo-Merch 🎉

Paulina März freut sich auf Deine Bewerbung über unser Recruitingportal.

Noch Fragen? Gerne anrufen! +49 (0) 711/123 500-244 oder besuche uns auf www.port-neo.com

Chancengleichheit ist uns wichtig: Wir freuen uns über Bewerbungen von Menschen mit vielfältigen Hintergründen und Lebensrealitäten – unabhängig von Geschlecht, Alter, Herkunft, Religion, Weltanschauung, Behinderung oder sexueller Identität.

To apply: https://weworkremotely.com/remote-jobs/port-neo-senior-projektmanager-in-crm-m-w-d

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Tera: Analista de CRM e Sales Ops Pleno

Headquarters: BR

URL: http://somostera.com

🎯 Missão do Cargo

Ser o arquiteto das jornadas de relacionamento entre a Tera e seus alunos, leads e clientes.

O Analista de CRM será responsável por orquestrar automações, segmentações e fluxos inteligentes no HubSpot, ferramentas de disparos (spreadchat e sendflow) garantindo que cada lead receba a mensagem certa, no momento certo, no canal certo — conectando dados, produto e resultado de receita.

🚀 Responsabilidades

🔹 Estratégia e Operação

  • Planejar, implementar e otimizar campanhas de CRM em HubSpot (e-mail, WhatsApp, workflows e automações), bem como em ferramentas de disparos (spreadchat e sendflow).
  • Construir segmentações dinâmicas baseadas em comportamento, scoring e perfil (MQLs, SQLs, Inscritos, Clientes).
  • Criar e manter jornadas de nutrição personalizadas para Membership, Academy e MBA.
  • Automatizar fluxos de lead lifecycle (captura → nutrição → conversão → retenção).
  • Gerir e manter a higiene da base (propriedades, duplicidades, opt-ins e listas ativas).

🔹 Dados e Performance

  • Monitorar KPIs de CRM (abertura, clique, conversão, reativação, churn).
  • Desenvolver dashboards no HubSpot e relatórios de performance de funil (Lead → MQL → SQL → Cliente).
  • Realizar testes A/B e otimizações contínuas de templates, gatilhos e cadências.
  • Integrar dados de marketing, vendas e produto para análises preditivas de engajamento e LTV.

🔹 Colaboração e Crescimento

  • Trabalhar lado a lado com Marketing, Vendas e Dados para alinhar automações às metas de receita.
  • Apoiar o time de marketing em estratégias de personalização e remarketing baseadas em eventos CRM.
  • Garantir a aderência entre fluxos do HubSpot, site, LPs, checkout e comunicações de onboarding.
  • Ser guardião da governança de dados e privacidade (LGPD) dentro do CRM.

⚙️ Ferramentas e Skills

  • Domínio de HubSpot Marketing & Sales Hub (workflows, listas, dashboards, sequences).
  • Conhecimento intermediário em Google Analytics, Sheets e integrações via Zapier / API.
  • Capacidade de traduzir dados em narrativas e recomendações acionáveis.
  • Excelente comunicação escrita (copy + lógica de funil).
  • Olhar obsessivo por eficiência, automação e previsibilidade de receita.

💬 Soft Skills que fazem diferença

  • Mentalidade growth & data-driven.
  • Perfil analítico e curioso (apaixonado por entender o “porquê” dos números).
  • Proatividade e ownership: não espera instrução para otimizar.
  • Raciocínio estruturado e atenção ao detalhe (dados = sagrados).
  • Espírito colaborativo: joga junto com marketing, vendas e produto.

📜 Informações Adicionais

  • Contrato CLT
  • Salário compátivel com o mercado
  • 40 horas semanais
  • Empresa 100% digital
  • Trabalho remoto 

Nossos benefícios:

🥗 Vale alimentação/refeição flexível

💻 Auxílio internet

🛋️ Reembolso para infraestrutura de trabalho

🚑 Plano médico e odontológico Sulamerica

🧞 ZenKlub: Plataforma de saúde mental com sessões gratuitas

💻 Bolsa de estudos de 100% em todos nossos cursos – após 3 meses de Tera

👩‍🎓 Incentivo/desconto em nossos cursos para familiares

💪 Plataforma Wellhub como benefício de bem-estar.

🎂 Dayoff no mês do aniversário

👶 Licença maternidade e paternidade estendidas

🧸 Auxílio creche 

😎 Emendas em todos feriados conforme calendário de SP

 

To apply: https://weworkremotely.com/remote-jobs/tera-analista-de-crm-e-sales-ops-pleno

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HB Travels: Travel Reservation Agent (Remote)

Headquarters: Massachusetts

URL: https://www.hbtravels.net

Location: Remote — Work From Anywhere
Job Type: Full-Time or Part-Time
Schedule: Flexible Hours

About the Role

We are seeking a detail-oriented and customer-focused Travel Reservation Agent to join our growing remote travel team. In this role, you will assist clients in planning and booking travel experiences while providing exceptional customer service from inquiry through completion of travel.

This position is fully remote and ideal for individuals who enjoy helping others, are highly organized, and thrive in a flexible work-from-home environment.


What You’ll Do

  • Assist clients with travel reservations including cruises, hotels, resorts, tours, and vacation packages
  • Research destinations, pricing, and travel options to meet client needs
  • Manage booking requests, confirmations, and itinerary updates
  • Provide professional customer support via phone, email, and online platforms
  • Maintain accurate client records and reservation details
  • Communicate travel requirements, policies, and important documentation
  • Build lasting client relationships through excellent service and follow-up

What We’re Looking For

  • Strong communication and customer service skills
  • Excellent organizational and time-management abilities
  • Comfortable working independently in a remote environment
  • Basic computer proficiency and ability to learn booking systems quickly
  • Attention to detail and problem-solving mindset
  • Passion for travel and helping people plan experiences

Nice to Have

  • Previous experience in travel, hospitality, reservations, or customer service
  • Sales or client-facing experience
  • Familiarity with online booking platforms or CRM systems

What We Offer

  • Fully remote work environment
  • Flexible scheduling options
  • Ongoing training and professional development
  • Supportive team culture
  • Opportunities for career growth within the travel industry

How to Apply

If you’re ready to build a flexible remote career in the travel industry, we invite you to learn more about this opportunity.

Click the link below to select a meeting type and attend our informational meeting.
Spots are limited, so we encourage you to reserve your session as soon as possible.

We look forward to connecting with you!

https://calendly.com/hl124

To apply: https://weworkremotely.com/remote-jobs/hb-travels-travel-reservation-agent-remote

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Filestage: Customer Success Team Lead (German Speaking)

Headquarters: Remote

URL: https://filestage.io/

About Filestage

Filestage frees people from chaotic approval processes, making work more joyful and productive. From large enterprises to independent agencies, our review and approval platform helps teams share, discuss, and approve all their files, all in one place – including documents, designs, images, videos, and audio files.

We’re a fully remote team with people working in home offices, co-working spaces, and coffee shops all over the world. Together, we’re on a mission to create a seamless approval process that helps people deliver their best work. 

We’ve raised our Series A and have over half a million users across 500+ companies, including AB InBev, LG, Havas, GroupM, and Emirates. So if you’re looking for a fast-growing startup in a booming market, you’ve found it!

⭐ This role is fully remote and we are only able to consider candidates who speak fluent German and are based in a European time zone.

 

Your mission: Architecting the future of CS

This is a pivotal moment for Filestage. We are currently evolving our commercial structure by separating Customer Success (adoption & outcomes) from Account Management (renewals & expansion).

As our CS Team Lead, you will be the architect of the Customer Success side of this transition. While Account Management handles the commercials, you will define what a world-class “Success” journey looks like. You’ll act as a player-coach: leading by example with your own high-touch DACH portfolio while building the operational standards the rest of the team will follow.

  • You define the CS operating system: In partnership with RevOps, you’ll refine the foundation for onboarding, enablement, and health-score management. You’ll ensure the CS/AM “handshake” is seamless: no gaps, no double-touches, and clear ownership at every stage.

  • You standardize value delivery: You’ll turn day-to-day execution into team-wide standards. This means perfecting the “Value Narrative” in QBRs, shortening Time-to-Value in onboarding, and enabling champions within our largest accounts.

  • You proactively manage retention & risk: You won’t just react to churn; you’ll build the systems to predict it. You’ll monitor health signals and run structured recovery plans, ensuring we protect Gross Revenue Retention (GRR) before it’s ever at risk.

  • You cultivate a high-performance team: You’ll lead weekly cadences such as portfolio reviews, risk assessments, and enablement sessions. Your goal is to coach our CSMs toward a proactive, data-driven approach that frees up human time for the conversations that move the needle.

  • You are the voice of the customer: You’ll act as the strategic bridge to our Product team, translating customer bottlenecks and feedback into actionable insights that shape our roadmap.

 

Life at Filestage

We believe people are more productive when they can choose their own schedule. So we’re proud to offer fully-remote roles that give you the perfect balance between work and life.

Here are some of the benefits you can look forward to at Filestage:

  • Work from where you’re happiest and enjoy a flexible schedule. We’ve been fully remote from the start, giving you the opportunity to meet people all over the world and broaden your horizons.

  • Meet up in real life. We all travel together at least once a year at our team retreat to have fun and get to know each other.

  • Enjoy a strong team culture. We’re a group of knowledge seekers, reflective thinkers, clear communicators, goal owners, problem solvers, and team players. These are the values we strive for to help us achieve our mission.

  • Join a happy team. We’ve been rated five stars on Glassdoor by our lovely team.

  • Create a workspace that suits you. You’ll get a €1,500 budget for hardware, as well as €500 for your home office — including a computer, webcam, or standing desk.

  • Get 38 days of holiday. Plenty of time for city breaks, summer escapes, and everything in between. You’ll also get a half day on your birthday to celebrate!

  • Volunteer/Charity Day. Enjoy a dedicated day to support a cause close to your heart.

  • Continue to grow and develop your career. After six months, you’ll get a personal development budget to invest in yourself.

  • ️ Make your voice heard. We trust our team members to make the best decisions to achieve their goals — no micromanagers here.

  • Say goodbye to pointless meetings. Flat hierarchies, fast iterations, and no bullshit meetings.

Job requirements

What you’ll bring to the role

  •  You’ve been here before. You have 3–5 years of experience in Customer Success, with a proven track record of owning GRR, running QBRs, and growing a high-value book of business. You’ve outperformed retention targets, and you know what it takes.

  •  You want to take the next step in leadership. You understand the core principles of managing a CS team because you have hands-on experience, remote experience, and ideally experience during a period of growth or transition. You are ready to lift people up, bring clarity to uncertainty, and set standards others want to follow.

  •  You think like a business partner, not just a relationship manager. You understand revenue strategy, GRR vs NRR, and how CS influences commercial outcomes. You can translate product outcomes and user adoption into measurable business KPIs. 

  •  You get ahead of problems. You’re analytical, process-oriented, and proactive. You monitor health signals, build structured recovery plans, and prevent escalations rather than reacting to them. Silent churn doesn’t stand a chance.

  •  You build things that scale. You’ve developed or improved CS playbooks — risk management, churn prevention, AM/CS handover, account monitoring — and you understand how to create a repeatable, scalable operating model.

  •  You’re a team player with high EQ. You combine strong empathy with clear leadership. You’re fair, honest, and collaborative — and you know that our success as a business depends on the success of the people around you.

  •  You’re fluent in German and English. Professional proficiency in both is essential for this role. Spanish or French is a nice bonus.

  •  You’re built for remote. You’ve worked remotely for 2+ years and managed a team remotely for at least a year. You’re self-motivated, async-friendly, and comfortable working independently in an international environment.

To apply: https://weworkremotely.com/remote-jobs/filestage-customer-success-team-lead-german-speaking

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Printeez: Bilingual Customer Service & Tech Support Agent

Headquarters: Quebec, Canada

URL: http://printeez.com

What you’ll do every day :

  • Handle inbound tickets, live chat, and phone calls in both English and French. You switch languages as naturally as you breathe
  • Help customers with order status, production timelines, reprints, refunds, artwork issues, and account questions.
  • Become a Printeez platform expert, you’ll be the person customers trust to know the system inside-out.
  • Onboard new customers via video call and guide them through the platform for the first time.

What you need :

  • Fully bilingual : English AND French, written and spoken, professional level in both. This is non-negotiable.
  • 1–2+ years in customer service : you know what a good CS interaction looks like because you’ve been doing this.
  • Tech-savvy : you pick up new software fast and aren’t intimidated by new tools
  • Remote-work ready : you’ve worked remotely before and know how to stay disciplined, accountable, and communicative without anyone watching over your shoulder.
  • Reliable internet + professional, quiet remote workspace
  • Available Monday–Friday, Full-time (possibility of overtime during black friday season)

 

Bonus points if you have: experience in e-commerce or print-on-demand, familiarity with Zendesk or RingCentral, or a track record of handling high ticket volumes with consistently high quality.

We sincerely thank every candidate who takes the time to apply. Due to the high volume of applications we receive, only candidates selected for an interview will be contacted. If you do not hear from us within 3 weeks of submitting your application, please consider that your application was not retained at this time. We encourage you to apply again for future opportunities. We keep all CVs on file for 6 months.

To apply: https://weworkremotely.com/remote-jobs/printeez-bilingual-customer-service-tech-support-agent

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The Hello Team: Bilingual Customer Service Agent (Cantonese/English) also Korean

Headquarters: New Jersey

URL: https://www.thehelloteam.com/careers

We are seeking a Healthcare Customer Relations Specialist to join our remote team. In this role, you will provide compassionate, high-quality support to patients and health plan members across a variety of channels. Working from the comfort of your home, you will assist with appointment scheduling, plan enrollment, and general inquiries, ensuring each interaction reflects empathy, accuracy, and professionalism. If you thrive in a customer-focused environment and are passionate about improving the healthcare experience, we’d love to hear from you.

Key Responsibilities
Handle customer inquiries and provide accurate information via phone calls (inbound, outbound) and email
Make outbound calls to schedule appointments and follow up with patients
Enroll members in health plans and assist with plan details
Perform administrative tasks related to customer service
Maintain accurate and detailed records of customer interactions
Provide exceptional service to ensure customer satisfaction

Qualifications & Requirements
Fluency in English and Cantonese or Korean/English (verbal and written) required
Availability to work 9:00 AM to 5:00 PM EST (United States)
Excellent communication and interpersonal skills
Previous experience in the Healthcare sector is a plus (but not required)
Previous experience in customer service is a plus
Must be organized and have the ability to multitask in a fast-paced environment with attention to detail
Ability to work independently and meet deadlines with minimal supervision
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet required

Compensation & Benefits
100% remote work
Compensation in USD
Full-time position with 40 hours per week
Opportunity to help elderly individuals and contribute to their well-being
Great work environment with potential for growth
Up to $800K in hiring bonus after 6 months (restrictions apply)

This position is ideal for bilingual professionals who can effectively communicate with both English and Cantonese-speaking patients, ensuring culturally sensitive and linguistically appropriate healthcare support.

To apply: https://weworkremotely.com/remote-jobs/the-hello-team-bilingual-customer-service-agent-cantonese-english-also-korean

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Onepilot: Customer service representative (US based)

Headquarters: Paris

URL: https://onepilot.co/agents/customer-care-agents

As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.

After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.

You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between $1 and $2. On average our agents earn $15 an hour.

What you will do:

Support customers via email, chat or phone

Use tools and resources to deliver quick and accurate support

Ensure satisfied customers with clear and friendly communication

✅ What we are looking for:

Fluency with digital tools and platforms

Strong problem-solving skills and excellent written and verbal communication

Available at least 20 hours a week

Based within the US

What we offer:

Payment per ticket solved (performance-based)

Flexible home working – you set your own schedule

On average, you will earn $15 per hour

Training and ongoing support to help you succeed

Ready to get started?

Our quick application takes just 15 minutes.

 

To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based-1

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C4Media: Junior Project Coordinator

Headquarters: Toronto, Ontario

URL: https://www.c4media.com/

C4Media, Inc. is seeking a motivated, fully remote Junior Project Coordinator (contractor) to join our global team. In this role, you will provide essential support for our expanding online learning and certification cohorts.

As a Junior Project Coordinator, you will assist the team in planning and executing our virtual learning programs for software professionals. This is a foundational, entry-level role designed for someone who thrives on organization, clear communication, and the “behind-the-scenes” work.

You will work under the close guidance of our program leads, learning the operational “ins and outs” of professional education in a highly collaborative environment.

What You’ll Do

Working as part of a team, you will assist with the daily operations of our online learning cohorts:

  • Customer Service: Act as a first point of contact for learners. You’ll help distribute onboarding materials, answer inquiries, and follow up to ensure participants have a smooth experience.

  • Logistics Assistance: Help maintain our digital learning environments, including Zoom room administration, Google Drive organization, and coordinating Slack communications.

  • Editorial Pipeline Support: Support the coordination of “Capstone” learning projects by collecting participant bios, tracking deadlines, and sharing information with our internal editorial team.

  • Trainer Coordination: Provide administrative support to facilitators by ensuring session materials are organized and sessions are ready to launch.

  • Data Entry & Tracking: Assist in keeping our databases accurate. You’ll help track attendance, distribute feedback surveys, and compile results for program reports.

  • Ad-Hoc Team Support: Help with research tasks and small operational details, such as tracking costs or coordinating with Finance and Marketing.

Job Requirements

 Professional Experience, Skills & Education:

  • Excellent English proficiency (written & spoken) with the ability to communicate professionally with a global audience.

  • A customer-first mindset—you are naturally helpful, patient, and supportive.

  • Sharp attention to detail and exceptional organizational skills.

  • Comfort with remote productivity tools such as Google Workspace and Slack.

  • Technology curiosity: A desire to learn new software. Experience with CRMs, Figma, or basic HTML is a plus, but not required.

  • A recent degree or 1-2 years of experience in an administrative or customer-facing role.

  • A proactive, solution-oriented mindset with a strong willingness to help.

Setup Requirements:

  • Able to work in a full-time remote position

  • Must reside in Argentina or Brazil

  • Able to work as an independent contractor

  • Able to work in overlap with our core global office hours (9 AM – 1 PM EST)

  • Quiet home office and ability to work comfortably from home

  • Reliable infrastructure: Access to high-speed internet and a modern computer

  • Able and willing to travel to locations in the USA or Europe 1 – 3 times per year, with an average stay of 4-8 days each, to attend our software conferences and annual company meetings

Only candidates who submit their applications in English will be considered for this role (including resume)

Why work at C4Media

  • Work from home – always: We are a remote-first and remote-always team who has been successfully operating on a work-from-home basis since 2007. And we have no intention of changing that.

  • Travel the world: C4Media offers an opportunity to travel 3-4 times a year at our expense to NYC, SF, London, and other fun, global locations for conferences & team building. We also got you covered to add a sightseeing day to the end of the trip.

  • Take care of each other: We look out for one another and prioritize respect, fairness, support, and well-being. Check out our core values on our careers page.

  • Learn something new: C4Media’s culture is one of learning & mastering. Everyone has a training and education budget for professional growth every year and is encouraged to use it.

  • Make friends across the world: Be a part of a leading, fast-growing international company and build a network of international friends and colleagues for life.

  • Support wellbeing: In an effort to make physical activity more readily accessible, we offer staff an annual subsidy towards fitness and wellness.

  • Generous paid time off: In addition to 25 paid days off in the 1st year and 30 paid days off in every subsequent year, we provide 1 paid day off for birthdays (or a similar special day) and 2 paid days for continuing education.

  • Mentorship: Receive direct guidance and professional development from experienced project leads.

  • Global Exposure: Interact with tech professionals and world-class trainers daily.

  • Event Experience: Gain a front-row seat to how major international conferences are run, with potential opportunities to support in-person events.

 

Qualified candidates are to submit their applications on our C4Media website.

 

To apply: https://weworkremotely.com/remote-jobs/c4media-junior-project-coordinator

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