Role Summary

Our mission at HubSpot is to help millions of organizations grow better. When it comes to growing our organization, we believe the future of hiring is Human-Led and AI-Accelerated — using automation, intelligence, and data to eliminate low-value work, surface better insights, and enable recruiters to focus on what humans do best: judgment, connection, and decision-making.

As Senior Director of Talent Acquisition Operations & Programs, you will be central to bringing that vision to life by embedding AI and automation into how Talent Acquisition operates at scale. This is a highly strategic role with enterprise-level accountability responsible for transforming Talent Acquisition Operations from a reactive support function into a product-driven platform that delivers predictable, scalable outcomes across hiring, mobility, and early talent.

Reporting to the VP of Talent Acquisition & Mobility and leading a global team, you’ll partner closely with senior stakeholders across People, Finance, Legal, and Technology to ensure our hiring, mobility, and early-career strategy is built to last—and built to scale. This role is ideal for a leader who wants to shape the future of Talent Acquisition — combining human judgment with AI and automation to build systems that scale with integrity, speed, and impact.

What You’ll Do

• Champion a Human-Led, AI-Accelerated approach to Talent Acquisition by identifying, piloting, and scaling automation and AI capabilities that increase recruiter productivity, strengthen interviewer effectiveness, improve decision quality, and reduce manual, reactive work.
• Design systems and principles that reduce escalation, increase autonomy, and allow Talent Acquisition to scale without relying on heroics or brute force.
• Lead a multi-pillar organization spanning Core TA Operations, TA Coordination, Talent Mobility & Immigration Programs, and Emerging Talent Programs.
• Manage and develop experienced senior leaders, creating clarity, accountability, and durable structures across complex, highly visible domains.
• Build operating models and leadership structures that intentionally separate strategy and system design from day-to-day execution, ensuring decisions are made at the right level across the organization.
• Establish Talent Acquisition Operations as a product-minded center of excellence, with clear ownership, roadmaps, and ROI discipline across tools, processes, and programs.
• Partner with People Analytics to define performance drivers, operational levers, and leading indicators across hiring, mobility, and early talent.
• Oversee the TA technology ecosystem with strong governance, ensuring every tool has a clear owner, roadmap, and value review cadence.
• Exercise sound judgment in regulated and high-risk domains, balancing speed, experience, quality, and compliance at enterprise scale.

What You’ll Bring

Required Qualifications

• 10+ years of experience in Talent Acquisition Operations, Recruiting Operations, or Workforce Operations, with global, enterprise-level leadership scope.
• Demonstrated ability to lead AI and automation adoption in Talent Acquisition or adjacent domains, using technology to eliminate low-value work and materially improve productivity and outcomes.
• Proven experience leading leaders across operations, programs, and regulated domains in a global environment.
• Demonstrated success designing or re-architecting TA operating models—not just running existing systems.
• Deep expertise in designing and governing TA technology ecosystems, optimizing end-to-end workflows, and partnering with Workforce Planning to enable long-term hiring strategy.
• Ability to operate effectively through ambiguity, change, and growth while maintaining strategic clarity and prioritization.
• Experience building durable operating systems that continue to deliver outcomes beyond the tenure of the leader who designed them.
• Strong cross-functional influence skills, with experience partnering closely with Finance, Legal, People Operations, Analytics, and HR Technology teams.
• Data-driven approach to decision-making, with experience translating insights into durable operating principles and outcomes.

Nice-to-Have Qualifications

• Background supporting hiring operations and strategy on a global scale, including expanding into new countries and markets.
• Experience evolving immigration, mobility, or early-career programs from transactional execution to strategic advisory models.

• Prior experience in high-growth or scaled technology organizations with complex hiring needs.

The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Dynamics CRM.

The ideal candidate will have hands-on experience with Dynamics CRM entities, MS Dynamics administration, workflows, configuration (including UI / form development – web + unified client interface), security, reporting / dashboards, migration, custom development (including Unified Service Desk), Omnichannel, web resources, data integrations, and CRM solution file management.

The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.

Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system

Architecting the CRM system, related customizations and reports to model the business organizational process

Advising business users on best practices for CRM, development or integration processes

Balance business users requests and requirements with technical constraints

Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals

Developing SSRS reports using Microsoft SQL and FetchXML

Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow

Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system

Maintain code repository, Azure DevOps backlog and source control

Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system

Support of the application including fixing application issues

Position Requirements:

A Bachelor’s degree in Business, Computer Science or equivalent experience required

Strong written communications especially related to articulating technical specifications

6-8 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects

Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation

Experience with CRM API, REST/ODATA and soap ENDPOINTS

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Location: Remote in Ireland or flexible office in Dublin

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging.

When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive.

You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.

What are the responsibilities of a Business Development Representative?

In this role, you will need to: 

• Conduct high volume prospecting for qualified leads (new users and potential customers)
• Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans
• Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals
• Understand the customers’ needs and challenges using sales methodologies, i.e. BANT
• Carry out market research to broaden the customer base of HubSpot

What are the role requirements? 

• The desire and commitment to be in Tech Sales
• Sales/ prospecting experience and experience working in a high-growth, “scale up” environment are not required, but are a plus
• Fluency English and Italian
• A sharp focus on your goals and a strong approach to achieving them
• The ability to deal with and address objections, open to being coached
• Strong organizational and time management skills
• Passion for helping businesses grow and curiosity about the tech industry

What’s in it for you?

• Hybrid working policy that suits your working preference
• Amazing colleagues to learn from and having a mentor you can turn to
• Interactive employee training and a month long onboarding experience to help you get started 
• A clear career path with regular promotion tracks
• An education allowance up to €4,250 per year and a free books program so you can keep on learning 
• Mental health coaching and sessions (Modern Health app) and other health benefits, ie Life Assurance, long term illness cover, fitness reimbursement of up to €250

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.