Headquarters: BR

URL: http://indicium.tech

To apply: https://weworkremotely.com/remote-jobs/indicium-estagio-em-sales-ops-crm-inteligencia-comercial

Headquarters: Massachusetts

URL: https://www.hbtravels.net

Location: Remote — Work From Anywhere
Job Type: Full-Time or Part-Time
Schedule: Flexible Hours

About the Role

We are seeking a detail-oriented and customer-focused Travel Reservation Agent to join our growing remote travel team. In this role, you will assist clients in planning and booking travel experiences while providing exceptional customer service from inquiry through completion of travel.

This position is fully remote and ideal for individuals who enjoy helping others, are highly organized, and thrive in a flexible work-from-home environment.

What You’ll Do

• Assist clients with travel reservations including cruises, hotels, resorts, tours, and vacation packages
• Research destinations, pricing, and travel options to meet client needs
• Manage booking requests, confirmations, and itinerary updates
• Provide professional customer support via phone, email, and online platforms
• Maintain accurate client records and reservation details
• Communicate travel requirements, policies, and important documentation
• Build lasting client relationships through excellent service and follow-up

What We’re Looking For

• Strong communication and customer service skills
• Excellent organizational and time-management abilities
• Comfortable working independently in a remote environment
• Basic computer proficiency and ability to learn booking systems quickly
• Attention to detail and problem-solving mindset
• Passion for travel and helping people plan experiences

Nice to Have

• Previous experience in travel, hospitality, reservations, or customer service
• Sales or client-facing experience
• Familiarity with online booking platforms or CRM systems

What We Offer

• Fully remote work environment
• Flexible scheduling options
• Ongoing training and professional development
• Supportive team culture
• Opportunities for career growth within the travel industry

How to Apply

If you’re ready to build a flexible remote career in the travel industry, we invite you to learn more about this opportunity.

Click the link below to select a meeting type and attend our informational meeting.
Spots are limited, so we encourage you to reserve your session as soon as possible.

We look forward to connecting with you!

https://calendly.com/hl124

To apply: https://weworkremotely.com/remote-jobs/hb-travels-travel-reservation-agent-remote

Headquarters: Remote

URL: https://filestage.io/

Job requirements

To apply: https://weworkremotely.com/remote-jobs/filestage-customer-success-team-lead-german-speaking

Headquarters: Quebec, Canada

URL: http://printeez.com

What you’ll do every day :

• Handle inbound tickets, live chat, and phone calls in both English and French. You switch languages as naturally as you breathe
• Help customers with order status, production timelines, reprints, refunds, artwork issues, and account questions.
• Become a Printeez platform expert, you’ll be the person customers trust to know the system inside-out.
• Onboard new customers via video call and guide them through the platform for the first time.

What you need :

• Fully bilingual : English AND French, written and spoken, professional level in both. This is non-negotiable.
• 1–2+ years in customer service : you know what a good CS interaction looks like because you’ve been doing this.
• Tech-savvy : you pick up new software fast and aren’t intimidated by new tools
• Remote-work ready : you’ve worked remotely before and know how to stay disciplined, accountable, and communicative without anyone watching over your shoulder.
• Reliable internet + professional, quiet remote workspace
• Available Monday–Friday, Full-time (possibility of overtime during black friday season)

Bonus points if you have: experience in e-commerce or print-on-demand, familiarity with Zendesk or RingCentral, or a track record of handling high ticket volumes with consistently high quality.

We sincerely thank every candidate who takes the time to apply. Due to the high volume of applications we receive, only candidates selected for an interview will be contacted. If you do not hear from us within 3 weeks of submitting your application, please consider that your application was not retained at this time. We encourage you to apply again for future opportunities. We keep all CVs on file for 6 months.

To apply: https://weworkremotely.com/remote-jobs/printeez-bilingual-customer-service-tech-support-agent

Headquarters: New Jersey

URL: https://www.thehelloteam.com/careers

We are seeking a Healthcare Customer Relations Specialist to join our remote team. In this role, you will provide compassionate, high-quality support to patients and health plan members across a variety of channels. Working from the comfort of your home, you will assist with appointment scheduling, plan enrollment, and general inquiries, ensuring each interaction reflects empathy, accuracy, and professionalism. If you thrive in a customer-focused environment and are passionate about improving the healthcare experience, we’d love to hear from you.

Key Responsibilities
Handle customer inquiries and provide accurate information via phone calls (inbound, outbound) and email
Make outbound calls to schedule appointments and follow up with patients
Enroll members in health plans and assist with plan details
Perform administrative tasks related to customer service
Maintain accurate and detailed records of customer interactions
Provide exceptional service to ensure customer satisfaction

Qualifications & Requirements
Fluency in English and Cantonese or Korean/English (verbal and written) required
Availability to work 9:00 AM to 5:00 PM EST (United States)
Excellent communication and interpersonal skills
Previous experience in the Healthcare sector is a plus (but not required)
Previous experience in customer service is a plus
Must be organized and have the ability to multitask in a fast-paced environment with attention to detail
Ability to work independently and meet deadlines with minimal supervision
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet required

Compensation & Benefits
100% remote work
Compensation in USD
Full-time position with 40 hours per week
Opportunity to help elderly individuals and contribute to their well-being
Great work environment with potential for growth
Up to $800K in hiring bonus after 6 months (restrictions apply)

This position is ideal for bilingual professionals who can effectively communicate with both English and Cantonese-speaking patients, ensuring culturally sensitive and linguistically appropriate healthcare support.

To apply: https://weworkremotely.com/remote-jobs/the-hello-team-bilingual-customer-service-agent-cantonese-english-also-korean

Headquarters: Paris

URL: https://onepilot.co/agents/customer-care-agents

As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.

After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.

You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between $1 and $2. On average our agents earn $15 an hour.

What you will do:

Support customers via email, chat or phone

Use tools and resources to deliver quick and accurate support

Ensure satisfied customers with clear and friendly communication

✅ What we are looking for:

Fluency with digital tools and platforms

Strong problem-solving skills and excellent written and verbal communication

Available at least 20 hours a week

Based within the US

What we offer:

Payment per ticket solved (performance-based)

Flexible home working – you set your own schedule

On average, you will earn $15 per hour

Training and ongoing support to help you succeed

Ready to get started?

Our quick application takes just 15 minutes.

To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based-1

Headquarters: Toronto, Ontario

URL: https://www.c4media.com/

C4Media, Inc. is seeking a motivated, fully remote Junior Project Coordinator (contractor) to join our global team. In this role, you will provide essential support for our expanding online learning and certification cohorts.

As a Junior Project Coordinator, you will assist the team in planning and executing our virtual learning programs for software professionals. This is a foundational, entry-level role designed for someone who thrives on organization, clear communication, and the “behind-the-scenes” work.

You will work under the close guidance of our program leads, learning the operational “ins and outs” of professional education in a highly collaborative environment.

What You’ll Do

Working as part of a team, you will assist with the daily operations of our online learning cohorts:

• Customer Service: Act as a first point of contact for learners. You’ll help distribute onboarding materials, answer inquiries, and follow up to ensure participants have a smooth experience.

• Logistics Assistance: Help maintain our digital learning environments, including Zoom room administration, Google Drive organization, and coordinating Slack communications.

• Editorial Pipeline Support: Support the coordination of “Capstone” learning projects by collecting participant bios, tracking deadlines, and sharing information with our internal editorial team.

• Trainer Coordination: Provide administrative support to facilitators by ensuring session materials are organized and sessions are ready to launch.

• Data Entry & Tracking: Assist in keeping our databases accurate. You’ll help track attendance, distribute feedback surveys, and compile results for program reports.

• Ad-Hoc Team Support: Help with research tasks and small operational details, such as tracking costs or coordinating with Finance and Marketing.

Job Requirements

 Professional Experience, Skills & Education:

• ExcellentEnglish proficiency (written & spoken) with the ability to communicate professionally with a global audience.

• A customer-first mindset—you are naturally helpful, patient, and supportive.

• Sharp attention to detail and exceptional organizational skills.

• Comfort with remote productivity tools such as Google Workspace and Slack.

• Technology curiosity: A desire to learn new software. Experience with CRMs, Figma, or basic HTML is a plus, but not required.

• A recent degree or 1-2 years of experience in an administrative or customer-facing role.

• A proactive, solution-oriented mindset with a strong willingness to help.

Setup Requirements:

• Able to work in a full-time remote position

• Must reside in Argentina or Brazil

• Able to work as an independent contractor

• Able to work in overlap with our core global office hours (9 AM – 1 PM EST)

• Quiet home office and ability to work comfortably from home

• Reliable infrastructure: Access to high-speed internet and a modern computer

• Able and willing to travel to locations in the USA or Europe 1 – 3 times per year, with an average stay of 4-8 days each, to attend our software conferences and annual company meetings

Only candidates who submit their applications in English will be considered for this role (including resume)

Why work at C4Media

• Work from home – always: We are a remote-first and remote-always team who has been successfully operating on a work-from-home basis since 2007. And we have no intention of changing that.

• Travel the world: C4Media offers an opportunity to travel 3-4 times a year at our expense to NYC, SF, London, and other fun, global locations for conferences & team building. We also got you covered to add a sightseeing day to the end of the trip.

• Take care of each other: We look out for one another and prioritize respect, fairness, support, and well-being. Check out our core values on our careers page.

• Learn something new: C4Media’s culture is one of learning & mastering. Everyone has a training and education budget for professional growth every year and is encouraged to use it.

• Make friends across the world: Be a part of a leading, fast-growing international company and build a network of international friends and colleagues for life.

• Support wellbeing: In an effort to make physical activity more readily accessible, we offer staff an annual subsidy towards fitness and wellness.

• Generous paid time off: In addition to 25 paid days off in the 1st year and 30 paid days off in every subsequent year, we provide 1 paid day off for birthdays (or a similar special day) and 2 paid days for continuing education.

• Mentorship: Receive direct guidance and professional development from experienced project leads.

• Global Exposure: Interact with tech professionals and world-class trainers daily.

• Event Experience: Gain a front-row seat to how major international conferences are run, with potential opportunities to support in-person events.

Qualified candidates are to submit their applications on our C4Media website.

To apply: https://weworkremotely.com/remote-jobs/c4media-inc-junior-project-coordinator

Headquarters: Toronto, Ontario

URL: https://www.c4media.com/

C4Media, Inc. is seeking a motivated, fully remote Junior Project Coordinator (contractor) to join our global team. In this role, you will provide essential support for our expanding online learning and certification cohorts.

As a Junior Project Coordinator, you will assist the team in planning and executing our virtual learning programs for software professionals. This is a foundational, entry-level role designed for someone who thrives on organization, clear communication, and the “behind-the-scenes” work.

You will work under the close guidance of our program leads, learning the operational “ins and outs” of professional education in a highly collaborative environment.

What You’ll Do

Working as part of a team, you will assist with the daily operations of our online learning cohorts:

• Customer Service: Act as a first point of contact for learners. You’ll help distribute onboarding materials, answer inquiries, and follow up to ensure participants have a smooth experience.

• Logistics Assistance: Help maintain our digital learning environments, including Zoom room administration, Google Drive organization, and coordinating Slack communications.

• Editorial Pipeline Support: Support the coordination of “Capstone” learning projects by collecting participant bios, tracking deadlines, and sharing information with our internal editorial team.

• Trainer Coordination: Provide administrative support to facilitators by ensuring session materials are organized and sessions are ready to launch.

• Data Entry & Tracking: Assist in keeping our databases accurate. You’ll help track attendance, distribute feedback surveys, and compile results for program reports.

• Ad-Hoc Team Support: Help with research tasks and small operational details, such as tracking costs or coordinating with Finance and Marketing.

Job Requirements

 Professional Experience, Skills & Education:

• Excellent English proficiency (written & spoken) with the ability to communicate professionally with a global audience.

• A customer-first mindset—you are naturally helpful, patient, and supportive.

• Sharp attention to detail and exceptional organizational skills.

• Comfort with remote productivity tools such as Google Workspace and Slack.

• Technology curiosity: A desire to learn new software. Experience with CRMs, Figma, or basic HTML is a plus, but not required.

• A recent degree or 1-2 years of experience in an administrative or customer-facing role.

• A proactive, solution-oriented mindset with a strong willingness to help.

Setup Requirements:

• Able to work in a full-time remote position

• Must reside in Argentina or Brazil

• Able to work as an independent contractor

• Able to work in overlap with our core global office hours (9 AM – 1 PM EST)

• Quiet home office and ability to work comfortably from home

• Reliable infrastructure: Access to high-speed internet and a modern computer

• Able and willing to travel to locations in the USA or Europe 1 – 3 times per year, with an average stay of 4-8 days each, to attend our software conferences and annual company meetings

Only candidates who submit their applications in English will be considered for this role (including resume)

Why work at C4Media

• Work from home – always: We are a remote-first and remote-always team who has been successfully operating on a work-from-home basis since 2007. And we have no intention of changing that.

• Travel the world: C4Media offers an opportunity to travel 3-4 times a year at our expense to NYC, SF, London, and other fun, global locations for conferences & team building. We also got you covered to add a sightseeing day to the end of the trip.

• Take care of each other: We look out for one another and prioritize respect, fairness, support, and well-being. Check out our core values on our careers page.

• Learn something new: C4Media’s culture is one of learning & mastering. Everyone has a training and education budget for professional growth every year and is encouraged to use it.

• Make friends across the world: Be a part of a leading, fast-growing international company and build a network of international friends and colleagues for life.

• Support wellbeing: In an effort to make physical activity more readily accessible, we offer staff an annual subsidy towards fitness and wellness.

• Generous paid time off: In addition to 25 paid days off in the 1st year and 30 paid days off in every subsequent year, we provide 1 paid day off for birthdays (or a similar special day) and 2 paid days for continuing education.

• Mentorship: Receive direct guidance and professional development from experienced project leads.

• Global Exposure: Interact with tech professionals and world-class trainers daily.

• Event Experience: Gain a front-row seat to how major international conferences are run, with potential opportunities to support in-person events.

Qualified candidates are to submit their applications on our C4Media website.

To apply: https://weworkremotely.com/remote-jobs/c4media-junior-project-coordinator

Headquarters: Remote

URL: http://onthegosystems.com

OnTheGoSystems is a profitable $12M fully remote company behind WPML, one of the most popular WordPress plugins in the world, serving over 250,000 customers globally.

We’re looking for a Head of Support to own and continuously improve the entire support experience across our products.

This role sits at the intersection of product, engineering, and customer success. You will drive a modern support operation that combines AI-powered, human, and developer-led VIP support, ensuring that every client interaction reflects the quality of our products.

What You’ll Do

• Lead our global support organization, including a human support team, AI-powered support systems, and developer-led VIP support.
• Own the support strategy, performance metrics, and operational standards for the entire support organization.
• Continuously improve support quality using data by reviewing tickets, measuring customer satisfaction, and identifying recurring issues and key client pain points.
• Work closely with development teams to turn recurring support problems into product improvements, reducing future support demand.
• Collaborate with the AI team to expand automation and strengthen the knowledge base that powers our AI support.
• Act as the final escalation point for complex or sensitive client situations.

Indicators You’re a Good Fit

• You have experience in PHP, JavaScript, CSS, and HTML, allowing you to follow technical discussions and step into complex escalations when needed.
• You are skilled in modern AI technologies and know how to apply them to real support workflows.
• You have experience leading and scaling support or customer-facing teams while maintaining high-quality standards.
• You’ve worked directly with clients and can handle complex or sensitive situations calmly and professionally.
• You’ve built or delivered products, understanding engineering trade-offs and practical constraints.
• You have a data-driven mindset, using metrics such as resolution time, automation rate, and customer satisfaction to identify root causes and drive continuous improvement.

If you want to play a key role in shaping support for hundreds of thousands of users and contribute to a modern system where people and AI work together, we’d love to hear from you.

Apply today to join OnTheGoSystems!

To apply: https://weworkremotely.com/remote-jobs/onthegosystems-head-of-support

Headquarters: San Francisco, CA

URL: https://ifttt.com

To apply: https://weworkremotely.com/remote-jobs/ifttt-community-support-specialist-est-time-zone-consultant