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E. Breuninger & Co.: CRM Lifecycle Manager (m/w/d) // remote möglich

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Headquarters: Stuttgart, Baden-Württemberg, Deutschland

URL: http://breuninger.com

Unternehmensbeschreibung

Fashion und Lifestyle, 6.500 Mitarbeiter:innen, 13 Department Stores, Online-Shops in Deutschland, Polen, Österreich, Belgien, Luxemburg, Spanien, Italien, Tschechien, den Niederlanden und der Schweiz, über 2.000 Marken, 25 Restaurants & Confiserien, 15 erstklassige Services, drei Friseur-Salons und stets ein besonderes Einkaufserlebnis – das ist Breuninger. Ein Traditionsunternehmen, das internationale Wege geht, seine Ziele klar definiert und innovative Möglichkeiten schafft.

Ab sofort | Standort: Stuttgart (remote möglich) | Vollzeit

Stellenbeschreibung

Verbringe Deine Zeit mit den schönen Dingen des Lebens und gestalte Kund:innenbeziehungen, die langfristig begeistern.

Als CRM Lifecycle Manager:in verantwortest Du die strategische und operative Weiterentwicklung der Engagement-Phase innerhalb unseres CRM-Lifecycles. Dein Ziel ist es, aktive Kund:innen mit relevanten, personalisierten und kanalübergreifenden Maßnahmen nachhaltig an Breuninger zu binden, ihre Kauf- und Nutzungsaktivität zu stärken und insbesondere Premium- und Luxuskund:innen gezielt weiterzuentwickeln.

Dabei gestaltest Du skalierbare Lifecycle-Strecken, innovative Marketing-Automationen und kanalübergreifende Kampagnen, die sowohl im deutschen Markt als auch international erfolgreich eingesetzt werden können.

Deine Aufgaben

  • Weiterentwicklung der Engagement-Phase innerhalb unseres CRM-Lifecycle-Modells mit Fokus auf aktive Kund:innen sowie Premium- und Luxuskund:innen
  • Konzeption, Aufbau und Optimierung von Lifecycle-Strecken, Segmentierungslogiken und Marketing-Automationen zur nachhaltigen Kund:innenbindung
  • Entwicklung und Steuerung von CRM-Kampagnen über relevante Kanäle wie E-Mail, App und Print
  • Aufbau und Weiterentwicklung skalierbarer Automations- und Kampagnenmechaniken für unterschiedliche Märkte, Sprachen und Zielgruppen
  • Analyse von Kund:innenverhalten, Engagement-Signalen sowie Kauf- und Frequenzmustern zur Identifikation von Potenzialen und Ableitung relevanter Maßnahmen
  • KPI-basierte Steuerung aller Aktivitäten inklusive Definition, Monitoring und kontinuierlicher Optimierung
  • Kontinuierliche Weiterentwicklung der Performance durch Testing, datenbasierte Entscheidungen und Personalisierungsansätze
  • Enge Zusammenarbeit mit den Bereichen Content, Analytics, App, Print, Brand, Retail Media und International
  • Impulsgeber:in für neue CRM-Ansätze, innovative Engagement-Mechaniken und die Weiterentwicklung unserer Kund:innenkommunikation

Qualifikationen

Bringe Deine CRM-Expertise, Dein strategisches Denken und Deine Begeisterung für kund:innenzentrierte Kommunikation bei uns ein.

  • Mehrjährige Berufserfahrung im CRM-, Lifecycle-, Retention- oder Engagement-Marketing, idealerweise im Premium-, Luxus-, Retail- oder E-Commerce-Umfeld
  • Erfahrung in der Konzeption, Implementierung und Optimierung von Lifecycle-Strecken und Marketing-Automationen
  • Sehr gutes Verständnis für Kund:innenbindung, Segmentierung, Personalisierung und die Entwicklung von Kund:innenwerten entlang des Lifecycles
  • Erfahrung in der Steuerung kanalübergreifender CRM-Kampagnen
  • Sicherer Umgang mit Zielgruppen- und Segmentierungslogiken sowie deren kontinuierlicher Weiterentwicklung
  • Ausgeprägte Zahlen- und KPI-Affinität sowie eine datengetriebene und hypothesenbasierte Arbeitsweise
  • Starkes konzeptionelles Denkvermögen mit Blick auf Skalierbarkeit, Automatisierung und Effizienz
  • Strukturierte, eigenverantwortliche und lösungsorientierte Arbeitsweise
  • Kommunikationsstärke und Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern

​​​​Was Dich erwartet

  • Eine gestaltende Rolle mit direktem Einfluss auf Kund:innenbindung, Kaufaktivität und Kund:innenwert
  • Die Möglichkeit, Engagement-Strategien, Automationen und kanalübergreifende CRM-Maßnahmen aktiv weiterzuentwickeln
  • Ein Umfeld mit hoher Markenqualität, Premium- und Luxusfokus sowie enger Zusammenarbeit zwischen CRM, Content, Retail und Analytics
  • Viel Gestaltungsspielraum, kurze Entscheidungswege und die Möglichkeit, eigene Ideen sichtbar umzusetzen

Zusätzliche Informationen

Bei Breuninger geht es um mehr als einen Job. Wir leben Wertschätzung und Verantwortung – und genau das spiegeln unsere Benefits wieder. Sie sind ein Zeichen dafür, wie wir Dich begleiten und unterstützen. Und das Beste: Dies ist nur ein Teil dessen, was Dich bei uns erwartet.

Wertschätzung, die spürbar ist Freiwilliges Urlaubs- und Weihnachtsgeld sowie Zuschüsse zur Altersvorsorge.

Dein Stil, Dein Vorteil 30 % Mitarbeitendenrabatt, auch für Deine:n Partner:in, inklusive Gastronomie und Friseur.

Deine Treue zählt Ab dem 5. Jahr erhältst Du zusätzliche Urlaubstage.

Sport-Life-Balance Zuschuss zu Deiner Urban Sports Mitgliedschaft.

Wachse mit uns Von Trainings bis zu Führungsprogrammen.

Workation available Bis zu 30 Kalendertage im Jahr in ausgewählten europäischen Ländern.

Urlaub à la carte Über Gehaltsumwandlung kannst Du Dir zusätzliche Urlaubstage sichern, ergänzt durch Sabbatical-Option.

Mobil im Alltag Mit Company Bike Dein Wunschrad oder E-Bike unkompliziert leasen.

 

Haben wir Dein Interesse geweckt?

Dann sollten wir uns schnell kennenlernen.

Bei Fragen steht Dir Sabrina Rösch gerne jederzeit zur Verfügung.

Bewerbungen per E-Mail können aus Datenschutzgründen nicht verarbeitet werden. Nutze daher bitte ausschließlich unser Online-Bewerbungssystem.

Impressum

To apply: https://weworkremotely.com/remote-jobs/e-breuninger-co-crm-lifecycle-manager-m-w-d-remote-moglich

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Ventra Health: Director, Client Success

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Headquarters: Remote, U.S.A

URL: http://ventrahealth.com

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

 

Come Join Our Team!

  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

Job Summary

  • The Director, Client Success is responsible for overseeing and ensuring that Manager, Client Success maintain and develop a strong and long-term relationship with clients. This role will also include overseeing that relative operational and business services departments are on track for their clients and monitor and assess CRM Performance and activity on assigned clients, escalating issues/concerns, as appropriate.

Essential Functions and Tasks

  • Monitor client performance and ensure Client Success standards are met
  • Utilize KPI tools and other analytics to manage and provide reporting and visibility on the performance and health of all internal and external clients
  • Mentor assigned Manager, Client Success in managing assigned clients to meet expectations, and exceed when opportunities arise
  • Establish and ensure client face-to-face meetings occur with CRM at a regular frequency
  • Analyze client results proactively to identify revenue cycle and client success related issues and work collaboratively with the Operations, Business Services teams, and leadership to implement solutions; ensure client concerns are escalated and resolved in a timely manner 
  • Assist implementation team and Manager, Client Success on new client/expansions implementations 
  • Compliance and adherence to applicable healthcare and security regulations and responsible for staff’s compliance and adherence
  • Responsible for the oversight, mentorship, and growth of assigned Client Success colleagues, where applicable 
  • Compliance and adherence to applicable healthcare and security regulations and responsible for staff’s compliance and adherence
  • Performs special projects and other duties as assigned

Education and Experience Requirements

  • High School Diploma or GED
  • Bachelor’s Degree in business, healthcare management, or related field preferred
  • At least five years (5) in healthcare, revenue cycle management, or related field

Knowledge, Skills, and Abilities

  • Basic familiarity with medical billing and terminology
  • Ability to read, understand, and apply state/federal laws, regulations, and policies
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner
  • Ability to remain flexible and work within a collaborative and fast paced environment
  • Ability to deliver high quality service excellence with high attention to detail
  • Understand and comply with company policies and procedures
  • Proven strong leadership/management skills to manage, motivate, and set expectations with team members
  • Strong presentation development and delivery skills
  • Strong knowledge in RCM, accounting, and/or finance
  • Strong customer service and customer facing skills
  • Strong judgment skills and problem-solving skill
  • Strong oral, written, and interpersonal communication skills
  • Strong time management, organizational, and decision-making skills
  • Strong knowledge of Outlook and RCM software or equivalent workflow management software

Compensation

  • Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 
  • This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Ventra Health

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

 

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

 

Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

To apply: https://weworkremotely.com/remote-jobs/ventra-health-director-client-success-1

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EY Studio+ Nederland: MS Dynamics 365 CRM Consultant – Katowice

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Headquarters: Katowice – 2 days in office / 3 days remote

URL: http://ey.com

MS Dynamics 365 CRM Consultant – Katowice

 

Location: Katowice – 2 days in office / 3 days remote

 

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

 

The opportunity

Right now, we are looking for MS Dynamics 365 CRM (CE) Senior Consultant to join our EY GDS Advisory team focused on providing cutting – edge IT solutions dedicated to the biggest market players in EMEA region.  

 

Your key responsibilities

You’ll be working with state-of-the-art technologies in the area of MS DYNAMICS 365 CE. The idea is to deliver business advisory services in the field of transformation and enterprise management systems; implement the newest MS DYNAMICS 365 CE solutions and manage the quality of implementation projects.

 

Skills and attributes for success

 

  • 1+ years of experience in MS Dynamics 365 CE / Power Platform implementations
  • Practical knowledge of building custom pages, PCF custom controls and plugins
  • Experience in data migration
  • Participation in MS DYNAMICS 365 Consulting implementation projects with a focus on developing new solutions and expanding system functionalities within the scope of R&D activities.
  • Cooperating with R&D teams to identify and implement best practices and new MS DYNAMICS 365 solutions that may enhance the efficiency of business processes.
  • Reporting the progress of R&D projects and documenting the results of implementations, as well as post-implementation review.

 

To qualify for the role, you must have

 

  • Knowledge in project planning and costing  
  • Knowledge about system enhancements  
  • Strong client communication skills
  • Excellent English verbal and written communication  

 

Ideally, you’ll also have

 

  • Higher Education Degree  
  • Strong team leader skills  
  • Knowledge about system enhancement

 

What we look for 

Individuals who can successfully participate in the implementation of MS Dynamics 365 systems (or older versions), show enthusiasm in enhancing their core Microsoft technology knowledge and experience and are willing to travel on business. 

 

What we offer

 

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

 

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

 

About EY
EY | Building a better working world

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build. 

 

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

To apply: https://weworkremotely.com/remote-jobs/ey-studio-nederland-ms-dynamics-365-crm-consultant-katowice

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Valorx: Senior QA Automation

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Headquarters: Remote

URL: http://valorx.com

Valorx is hiring a Senior QA Automation. We are a new startup run by successful entrepreneurs that have built products on top-up fields of Salesforce. We are ready to build another great business and need your help. Our company is looking to hire a person who is passionate about their craft and hungry to learn. This individual will join us at the beginning to help us build something incredible and join the fun of creating a best-in-class cloud product. We offer full benefits, salary, and great development tools.

The role of the Senior QA Automation will be the first of its kind and the successful candidate will have the opportunity to come in, own and build out the automation framework. They will have the choice of testing tools to use and will work closely with an established software engineering team in Ahmedabad. You will be expected to work autonomously at times and will be the subject matter expert when it comes to automation testing.

Roles & Responsibilities

  • Design, create and implement an automation framework from scratch.
  • Evaluate and recommend the starting automation toolset (Selenium With Java).
  • Execute functional, integration and regression testing plans and scripts.
  • Work closely with engineers and product owners locally.
  • Log, track and document bugs discovered during testing as well as gather all necessary information. Perform regression, installation, and upgrade testing in every release cycle.
  • Experience in Salesforce technology (Optional)
  • Should be familiar with Test Management and Defect tracking tools like Jira, Zephyre Scale.
  • Good knowledge of Software QA methodologies and processes.
  • Experience working in an Agile/Scrum methodology.
  • Document, analyze and communicate results of functional testing.
  • Must have handled a team of QA Engineers.

Requirements & Qualifications

  • BS/MS in Computer Science, Engineering, or equivalent.
  • 8+ years of experience in QA, with strong exposure to automation.
  • Hands-on experience designing or maintaining automation frameworks (UI, API preferred).
  • Strong experience with Java + Selenium/Selenide/TestNG (or equivalent).
  • Strong exposure to Jenkins (Pipeline as Code, shared libraries, webhook triggers).
  • Experience configuring/executing tests on Selenium Grid (local, Dockerized, or cloud like BrowserStack/Sauce Labs).
  • Good understanding of JavaScript/Node.js/React applications from a testing perspective.
  • Solid understanding of SDLC, Agile methodology, CI/CD pipelines.
  • Experience working with API testing tools like Postman or RestAssured.
  • Familiarity with Jira, Zephyr Scale, or similar test management systems.
  • Experience in both frontend and backend testing.
  • Strong analytical, communication, and problem-solving skills.

Perks & Benefits: 

  • Competitive salary
  • Medical Insurance
  • Opportunities for professional development and career growth 
  • Flexible work arrangements 
  • Generous paid time off policy 
  • Vibrant company culture with fun team events 

To apply: https://weworkremotely.com/remote-jobs/valorx-senior-qa-automation

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ServiceNow: Sr. CRM Account Executive – Manufacturing

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Headquarters: 176 North Racine Ave, Suite 500, Chicago, Illinois, United States

URL: http://servicenow.com

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Sr CRM Account Executive – Manufacturing will oversee market success of ServiceNow’s CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:  

The Sr CRM Account Executive – Manufacturing supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

  • Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
  • Provide input to AE during the account planning process based on territory strategy and recommendation
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 7+ years knowledge on return on investment of specialty solutions area to lead solution win
  • Experience as an AE, or in alternative sales role
  • Understanding of business sales processes
  • Travel required: 30-50%

 

For positions in this location, we offer a base pay of $125,450 – $207,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. 

To apply: https://weworkremotely.com/remote-jobs/servicenow-sr-crm-account-executive-manufacturing

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Welltech: CRM Technical Specialist

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Headquarters: Ukraine

URL: http://welltech.com

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that’s just getting started.

What We’re Looking For

We are looking for a technically-minded and execution-driven CRM Technical Specialist to help scale and support CRM operations across our apps. Reporting to the CRM Operations & Martech Enablement Lead, you will bridge the gap between strategy and technical execution, acting as an enabler for the wider CRM team.

You won’t just be building campaigns – you’ll help build and improve the infrastructure, processes, and systems that make scalable, high-performing CRM possible.

Success in this role means improving CRM stability and deliverability, reducing technical blockers for the team, and helping the CRM function scale efficiently across multiple apps and markets

✨ Key Responsibilities:

  • Drive deliverability and inbox placement best practices to maximise open rates and overall campaign performance.

  • Act as the main technical point of contact for the CRM team, resolving integration issues, troubleshooting data discrepancies, and ensuring a high level of SLA for internal stakeholders.

  • Own and improve CRM infrastructure, integrations, and data flows to create a more stable, diversified, and scalable ecosystem across apps and channels.

  • Manage and prioritise the team’s technical backlog, ensuring requests are delivered efficiently and operational blockers are resolved quickly.

  • Support and help drive technical CRM initiatives such as new channel rollouts, vendor evaluations, migrations, and system improvements.

  • Ensure high standards of campaign QA, data integrity, and system reliability across all CRM initiatives.

  • Create and maintain clear, organised documentation, playbooks, and processes to improve team efficiency, consistency, and onboarding.

  • Research, evaluate, and propose new tools and AI-driven solutions that can improve automation, operational efficiency, and team performance.

  • Collaborate cross-functionally with Product, Engineering, Analytics, and other stakeholders to align on tracking, CRM capabilities, and business priorities.

✨ The ideal profile:

  • 3+ years of experience in CRM, marketing automation, CRM operations, or similar roles.

  • Hands-on experience with CRM platforms such as Braze, Iterable, Salesforce Marketing Cloud, Reteno, or similar.

  • Good understanding of CRM infrastructure, including automations, data flows, integrations, and troubleshooting.

  • Experience working with Product, Engineering, or Analytics teams to solve technical issues and launch new CRM initiatives.

  • Understanding of email deliverability fundamentals, including inbox placement, sender reputation, and list hygiene.

  • Strong organisational and project management skills, with the ability to manage multiple requests and priorities.

  • Ability to create clear documentation, processes, and playbooks.

  • Proactive, collaborative, and solution-oriented mindset.

    ✨ Nice to Have

  • Experience with APIs, webhooks, or CRM integrations.

  • Experience with A/B testing, QA, and campaign troubleshooting.

  • Familiarity with SQL, attribution, deep links, or tracking setup.

  • Experience in subscription, app-based, or multi-market businesses.

To apply: https://weworkremotely.com/remote-jobs/welltech-crm-technical-specialist

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Abbott: Sr. Clinical Specialist, CRM – St Petersburg, FL

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Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in St. Petersburg, FL in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas:
    • Sales support
    • Regional training seminars
    • Clinical studies/data collection
    • Trouble Shooting
    • New product in-service training to physicians, nurses and sales representatives
    • Mentors and provides leadership for less experienced Clinical Specialists
    • Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Required Qualifications

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. 
  • 3+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have certifications in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$78,000.00 – $156,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-sr-clinical-specialist-crm-st-petersburg-fl

Abbott: Sr. Clinical Specialist, CRM – St Petersburg, FL Read More »

Remote Talent Cloud: Remote Customer Support – $20/hr – United States

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Headquarters: Cheyenne, WY

URL: https://remotetalentcloud.com/

==========

IMPORTANT! Please use this link to apply:
➡️ https://remotetalentcloud.com/apply/

==========

Description:

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements:

We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Why Apply:

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

How to Apply:

Please use this link to apply: https://remotetalentcloud.com/apply/

To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-5

Remote Talent Cloud: Remote Customer Support – $20/hr – United States Read More »

Sonova International: Business & CRM Analyst | Remote

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Headquarters: Mexico

URL: http://sonova.com

Business Analyst & CRM (Salesforce)

Mexico City, México – REMOTE AVAILABLE FOR THE RIGHT CANDIDATE

 

**Must speak and understand English for this position

 

The Business Analyst & CRM (Salesforce) plays a critical role in driving the execution of Sonova Mexico’s pricing strategy while ensuring full visibility of commercial performance through robust KPI tracking and analytics. This role serves as the functional owner of Salesforce, supporting data integrity, system optimization, and enabling data-driven decision-making across the commercial organization.

 

This position is essential to strengthening operational excellence, improving profitability, and supporting sustainable market share growth.

 

 

Responsibilities:

  • Monitor and analyze performance of customer-tier pricing strategies across segments

  • Analyze sales volumes, pricing, margins, discount behavior, and customer trends

  • Produce recurring and ad-hoc executive reports for leadership

  • Identify risks, deviations, and opportunities to improve profitability and competitiveness

  • Support automation of pricing rules in SAP and Salesforce

  • Act as the internal Product Owner for Salesforce

  • Ensure data quality, system usage, and continuous CRM optimization

  • Build dashboards, reports, and workflows to support Sales and Management teams

  • Lead user training, adoption initiatives, and system enhancements

  • Track KPIs including customer volume, discount levels, contract compliance, and financial performance

  • Prepare monthly and quarterly performance summaries and insights

  • Partner with Sales teams to support pricing strategy execution and customer negotiations

  • Collaborate cross-functionally with Marketing, Finance, Operations, and IT teams

 

 

More about you:

  • Bachelor’s degree in Business Administration, Industrial Engineering, Economics, Finance, Information Systems, or related field

  • Strong Salesforce experience including dashboards, reporting, and automation

  • Advanced Excel skills; Power BI or similar tools preferred

  • Strong understanding of commercial processes and pricing strategies

  • Ability to analyze large datasets and translate insights into actionable recommendations

  • Advanced English proficiency

  • Strong analytical thinking, attention to detail, and problem-solving skills

  • Excellent communication and ability to influence cross-functional teams

 

 

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!

 

What we offer:

• Benefits in accordance with the Federal Labor Law (LFT)
• Savings fund (Fondo de Ahorro)

 

 

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

 

To apply: https://weworkremotely.com/remote-jobs/sonova-international-business-crm-analyst-remote

Sonova International: Business & CRM Analyst | Remote Read More »

Accenture: Consultores SAP Billing/FICA/WM/CRM (Utilities/CCS/ISU)

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Headquarters: Campina Grande, Unifacisa Building 7

URL: http://accenture.com

Um time que faz parte da mudança  

Abraçamos o poder da mudança para criar valor e sucesso compartilhado para nossos clientes, funcionários, acionistas, parceiros e comunidades. Contamos com a maior rede mundial de centros de tecnologia avançada e operações inteligentes.  

 

Provocamos a mudança no mercado  

Trabalhamos juntos mundo afora para fazer um mundo de diferenças. A Accenture é uma empresa global de serviços profissionais líder em soluções para digital, nuvem e segurança. Ao combinar experiência incomparável e habilidades especializadas em mais de 40 setores, oferecemos serviços em Estratégia e Consultoria, Tecnologia, Operações, Industry X e a Accenture Song.  

 

Ao trabalharmos juntos, a mudança se torna a fonte de progresso mais dinâmica e poderosa que você tem. Somos mais de 738 mil pessoas, presentes em mais de 120 países, engajados em fazer inovação todos os dias e transformar o mundo em um lugar melhor para as pessoas. 

 

Junte-se a nós

Reunimos inovação, novas habilidades tecnológicas e conhecimento do setor para ajudar os clientes a inovar em escala, transformar e expandir negócios. Venha trabalhar em uma cultura que incentiva ideias inovadoras a florescer e causar um impacto significativo nos negócios de nossos clientes e em nossas comunidades. Combine o melhor da tecnologia e criatividade humana em programas de transformação de TI e negócios em larga escala para clientes globais usando as tecnologias mais recentes em nuvem, segurança, dados, IA, digital, Industry X, plataformas corporativas e automação inteligente. 

#LI-LATAM  

    O que você vai fazer no seu dia a dia:

    Você fará parte de um time diverso, vibrante que possui interação com as comunidades principais globais e que eleva e inspira continuamente a capacidade dos negócios.

    Na Accenture, você encontrará projetos significativos e inovadores, com as tecnologias mais recentes e consolidadas e estará imerso nas melhores práticas do ramo. Somos uma Companhia que investe

    continuamente em seu aprendizado e crescimento.  Por isso, você trabalhará com profissionais incríveis tendo o apoio para crescimento e conquista de suas próprias certificações.

    Além disso, é desejável conhecimento:

    • Buscamos profissionais com experiência nos módulos SAP BILLING, FICA , CRM e WM para ciclo comercial em empresas de Utilities (Energia Elétrica, Agua/Saneamento e Gás). 

    • Profissional com experiência em processos que envolvem atendimento ao cliente, meter to cash, arrecadação e cobrança, serviços de campo, prevenção a perdas, entre outros.

    • Responsável por traduzir requerimentos de negócio em soluções técnicas no SAP IS-U e outros legados que integram todo o ecossistema, passando pelas fases de discussão de requerimentos, desenho detalho, desenvolvimento/configuração da solução, testes e implantação em produção.   

    O que oferecemos:

    • Localidade da vaga: Brasil;
    • Formato de trabalho: (Flexível/híbrido ou Hoffice/ Com ou sem possibilidade de idas ao cliente, etc).

    Benefícios:

    • Plano de saúde extensivo aos dependentes *

    • Plano odontológico extensivo aos dependentes*

    • Seguro de vida *

    • Vale refeição / Vale Alimentação*

    • Vale Transporte / Aux. Estacionamento / Aux Fretado*

    • Licença paternidade estendida*

    • Programa saúde mental*

    • Desconto farmácia*

    • Plano de carreira*

    (*De acordo com políticas vigentes).

    Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico e que tenham a excelência na entrega e a inovação presentes em seu dia a dia.

    Valorizamos a competência independentemente da sua raça, idade, gênero, orientação sexual, credo, convicção política. A diversidade das nossas pessoas é o que faz Accenture excepcional. Nós reconhecemos que cada pessoa possui forças exclusivas e diversas.

    #LI-LATAM

    About Accenture

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

     Visit us at www.accenture.com 

    Equal Employment Opportunity Statement

    We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

    To apply: https://weworkremotely.com/remote-jobs/accenture-consultores-sap-billing-fica-wm-crm-utilities-ccs-isu

    Accenture: Consultores SAP Billing/FICA/WM/CRM (Utilities/CCS/ISU) Read More »

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