Remote Jobs

Entry-level jobs

High-paying jobs

No-degree jobs

Flexible/part-time jobs

Vivid: WFM / RTM – Customer Support

Leave a Comment / Remote Jobs /

Headquarters: Remote, Limassol

About Vivid

At Vivid, we’re reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.   
 
For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.   
 
Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality.   

Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where modern finance meets real opportunity. Join us and experience a new way to thrive financially.

About The Role

We are looking for a highly organized and motivated WFM / RTM Specialist to join our Customer Care team. In this role, you will own workforce planning and demand forecasting, ensuring the right number of skilled resources are available at the right time. You will actively monitor real-time performance, drive schedule adherence, and ensure service level agreements (SLAs) are consistently met. By establishing robust workforce management processes and proactively mitigating intraday risks, you will play a key role in delivering a seamless, high-quality customer experience—and creating genuine “WOW” moments for our customers.

Your Mission

  • Workforce Planning & Forecasting: Ensure adequate staffing to meet demand across SME and Retail teams, supporting a 24/7 operation and an international, remote and hybrid workforce, while accounting for volume trends, shrinkage, and business growth.

  • Scheduling & Capacity Management: Create and maintain monthly and daily schedules to cover chats, emails, side tasks, trainings, and meetings, ensuring optimal coverage and skill mix across time zones.

  • Real-Time Management (RTM): Monitor intraday performance against forecasts, staffing plans, and SLAs, taking proactive actions to manage risks, drive schedule adherence, and respond effectively to unexpected volume spikes or operational issues.

  • Backlog Management: Actively track backlog levels, anticipate potential buildup, and implement timely mitigation actions to prevent or reduce backlog during sudden peak volumes.

  • SLA & Performance Adherence: Ensure consistent achievement of SLAs through effective planning, real-time interventions, and close collaboration with Customer Care leadership.

WOW Moments & Continuous Improvement: Identify opportunities to elevate the customer experience beyond SLAs, continuously improving WFM and RTM processes to deliver true “WOW” moments for our customers.

Your Profile

  • WFM / RTM Experience: 2–3 years of experience in Workforce Management and/or Real-Time Management within a customer-facing environment. Experience supporting 24/7 operations with remote and hybrid international teams is a plus.

  • Data & Tools Expertise: Strong ability to analyze and interpret data—particularly Tableau dashboards and reports—and translate insights into effective workforce plans and real-time adjustments. High proficiency in Excel or Google Sheets, with a strong focus on data accuracy and quality.

  • WFM / RTM Tools: Experience in building, establishing, or improving WFM/RTM tools, reports, or processes, with a focus on scalability, accuracy, and operational impact.

  • Creative Problem Solving: A proactive, “think outside the box” mindset, able to solve complex operational challenges, mitigate risks (e.g. sudden volume spikes or backlog buildup), and implement practical solutions.

  • Communication & Organization: Clear communicator with strong organizational skills, able to manage priorities and collaborate effectively in a fast-paced environment.

Culture & Mindset: Interest in Fintech and digital banking, with a passion for delivering excellent service and creating “WOW” customer experiences.

Why Join Vivid?

  • Be part of a rapidly growing, ambitious team that is redefining the future of financial services.

  • Opportunity for rapid professional development and mentorship in the specialized field of Customer Care.

  • A collaborative, international working environment where your contributions have a direct and measurable impact on business stability and growth.

To apply: https://weworkremotely.com/remote-jobs/vivid-wfm-rtm-customer-support

Vivid: WFM / RTM – Customer Support Read More »

Supportyourapp: (Fluent English) Customer Support Consultant, E-commerce (remote)

Leave a Comment / Remote Jobs /

Headquarters: Bogotá, Bogota, Colombia

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

  • Provide exceptional customer support via chats and emails
  • Handle all day-to-day customer needs related to Shopping Protection subscriptions
  • Respond to subscription-related inquiries (plan questions, changes, cancellations)
  • Answer product-related questions and provide order status updates
  • Process refunds of our own fees
  • Assist with login or account access issues
  • Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

  • Excellent English communication skills (at least C1 for both spoken and written)
  • Experience in e-commerce customer support is a must
  • Customer-oriented and responsible attitude
  • Excellent interpersonal skills
  • Patience and resilience when handling complex cases or difficult customers
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-english-customer-support-consultant-e-commerce-remote

Supportyourapp: (Fluent English) Customer Support Consultant, E-commerce (remote) Read More »

Comet: Future Opportunities at Comet – Sales and Marketing

Leave a Comment / Remote Jobs /

Headquarters: Remote – USA

About Comet

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. 

Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.

Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).

We’re always excited to meet people who resonate with our mission and want to help shape the future of AI.

If you don’t see a role on our careers page that fits your background, this is your invitation to introduce yourself.

Why Submit an Open Application?

Great talent doesn’t always fit neatly into a job description. Comet is growing, evolving, and pushing technical boundaries, and that means new needs emerge all the time across:

  • Engineering

  • Product

  • Sales, Customer Success & Solutions engineering

  • Marketing

  • Operations, Finance & People

If you believe you can contribute to our mission, we want to hear your story.

What We’d Love From You

When you apply, please include:

  • Your CV and LinkedIn profile

  • What type of role or team you’re most excited about

  • Why Comet?
    What about our product, mission, or culture speaks to you?

  • Links to any work you’re proud of: GitHub, demos, writing, projects, research, anything.

Give us a sense of who you are and how you think.

Life at Comet

We’re a global, remote-friendly team that values:

  • Ownership and autonomy

  • Curiosity and continuous learning

  • Clear communication and transparency

  • High standards, thoughtfully applied

We build with intention, and we build together.

What Happens After You Apply

Your application goes directly into our talent pipeline. As new roles open, we review open applications first to find people who already feel aligned with Comet’s mission and values.

If a future opportunity matches your experience, we’ll reach out to start the conversation.

If Comet excites you, even if the timing isn’t perfect today, we hope you say hello anyway.

Your next role here might be one we haven’t created yet.

 

Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law.

To apply: https://weworkremotely.com/remote-jobs/comet-future-opportunities-at-comet-sales-and-marketing

Comet: Future Opportunities at Comet – Sales and Marketing Read More »

Comet: Future Opportunities at Comet – Engineering and Product

Leave a Comment / Remote Jobs /

Headquarters: Remote- Europe, Israel – Hybrid

About Comet

Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. 

Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you.

Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel).

We’re always excited to meet people who resonate with our mission and want to help shape the future of AI.

If you don’t see a role on our careers page that fits your background, this is your invitation to introduce yourself.

Why Submit an Open Application?

Great talent doesn’t always fit neatly into a job description. Comet is growing, evolving, and pushing technical boundaries, and that means new needs emerge all the time across:

  • Engineering

  • Product

  • Sales, Customer Success & Solutions engineering

  • Marketing

  • Operations, Finance & People

If you believe you can contribute to our mission, we want to hear your story.

What We’d Love From You

When you apply, please include:

  • Your CV and LinkedIn profile

  • What type of role or team you’re most excited about

  • Why Comet?
    What about our product, mission, or culture speaks to you?

  • Links to any work you’re proud of—GitHub, demos, writing, projects, research, anything.

Give us a sense of who you are and how you think.

Life at Comet

We’re a global, remote-friendly team that values:

  • Ownership and autonomy

  • Curiosity and continuous learning

  • Clear communication and transparency

  • High standards, thoughtfully applied

We build with intention, and we build together.

What Happens After You Apply

Your application goes directly into our talent pipeline. As new roles open, we review open applications first to find people who already feel aligned with Comet’s mission and values.

If a future opportunity matches your experience, we’ll reach out to start the conversation.

If Comet excites you, even if the timing isn’t perfect today, we hope you say hello anyway.

Your next role here might be one we haven’t created yet.

 

Comet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees without regard to race, religion, color, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, medical condition, physical or mental disability, genetic information/characteristics, and any other characteristic protected by State or Federal law.

To apply: https://weworkremotely.com/remote-jobs/comet-future-opportunities-at-comet-engineering-and-product

Comet: Future Opportunities at Comet – Engineering and Product Read More »

Digital Direction: Telecommunication Customer Support Specialist

Leave a Comment / Remote Jobs /

Headquarters: Remote

This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.  The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • Minimum of 10+ years Telecom operations experience in customer service

  • Candidate should be self-managed and driven

  • Responsible for the operational daily management of telecommunications including;

    • Customer inventory

    • Order management

    • Contract management and administration

    • Trouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolution

    • Escalations

    • Billing issues

  • Project coordination of customer moves, adds, change, and disconnect orders

  • Voice and data migrations

  • Ability to maintain positive customer and internal relationships

  • Must have superior skills in communication and issue resolution

  • Candidate must possess a high understanding of Telecom contracts

  • Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex.

  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies

  • Ability to understand, analyze and explain Telco USOCs on CSRs

  • You must be able to review telecom order packages, submit to carrier, then manage project through installation

  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies

  • Build inventory records utilizing CSRs

Review of Daily Responsibilities:

Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Review of Qualifications:

  • 10+ years of high-level experience in a related field operations within a telecommunications company

  • Must have excellent customer service skills and interpersonal skills

  • Must have advanced level skills in MS Office with a focus on Excel

  • Ability to work under pressure and to multi-task

  • Proactive, self-motivated, and determined attitude

  • Customer focused with an eagerness to engage when issues are encountered

To apply: https://weworkremotely.com/remote-jobs/digital-direction-telecommunication-customer-support-specialist

Digital Direction: Telecommunication Customer Support Specialist Read More »

Virco Talent: ***TALENT POOLING*** Customer Support Representative

Leave a Comment / Remote Jobs /

Headquarters: Manila Philippines

Salary: To Be Announced
Employment Type: Full-Time | Remote

About the Role

We are building our talent pool for skilled and service-oriented Customer Support Representatives who are passionate about providing exceptional support experiences. This opportunity is ideal for individuals who thrive in a fast-paced, remote environment and enjoy helping customers resolve issues efficiently and professionally.

Key Responsibilities

  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner
  • Provide accurate information and effective solutions to customer concerns
  • Document interactions, feedback, and issues in the company’s support system
  • Escalate complex or unresolved cases to higher-level support when necessary
  • Collaborate with internal teams to ensure a positive customer experience
  • Maintain up-to-date knowledge of company products, services, and policies
  • Contribute to the continuous improvement of customer service processes

Qualifications

  • At least 2 years of experience in a Customer Support, Customer Service, or Helpdesk role
  • Strong written and verbal communication skills
  • Excellent problem-solving and multitasking abilities
  • Empathetic, patient, and customer-focused mindset
  • Proficiency with customer support and productivity tools, such as:
    • Helpdesk and ticketing systems (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce Service Cloud)
    • CRM platforms (Salesforce, Zoho, HubSpot CRM)
    • Communication tools (Slack, Zoom, Microsoft Teams)
    • Knowledge base or chat support tools (LiveChat, Front, Help Scout)
    • Microsoft Office or Google Workspace applications
  • Comfortable working independently in a fully remote environment
  • Flexible and adaptable to changing priorities and customer needs

To apply: https://weworkremotely.com/remote-jobs/virco-talent-talent-pooling-customer-support-representative

Virco Talent: ***TALENT POOLING*** Customer Support Representative Read More »

Supportyourapp: (English and Russian) Customer Support Consultant, crypto (remote)

Leave a Comment / Remote Jobs /

Headquarters: İstanbul, İstanbul, Turkey

Are you passionate about pioneering technology that’s reshaping financial landscapes?

What if you had a chance be a part of a transformative industry without boundaries?

Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

  • Provide exceptional customer support in the blockchain sector via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  • Excellent English and Russian language (at least C1 for both spoken and written)
  • Experience in customer service
  • Personal or professional experience in crypto is a must
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • A strong interest in innovative financial technologies or prior experience in financial industry or payment processing
  • Experience with CRM systems

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

To apply: https://weworkremotely.com/remote-jobs/supportyourapp-english-and-russian-customer-support-consultant-crypto-remote

Supportyourapp: (English and Russian) Customer Support Consultant, crypto (remote) Read More »

Creative Force: SaaS Product Specialist (German-speaking, EMEA)

Leave a Comment / Remote Jobs /

Headquarters: Creative Force

URL: https://www.creativeforce.team/

Are you commercially savvy, technically capable, highly organised and great with people? Do you speak fluent German and want to help clients get the most out of a world-class SaaS platform?

Then this is the role you have been looking for. Join a lean-by-design, fast-growth and globally recognised B2B SaaS company as a product specialist focused on the DACH+ markets.

Our much-loved products are in high-demand and proven to make a difference to our clients’ lives. You’ll be supporting these clients with everything they need to discover, use and ultimately advocate for our software products through clear pre-sales discussions, tight onboarding and responsive, friendly support.

SaaS experience (selling and/or supporting) is mandatory. Strong communication skills, patience, curiosity, keenness to learn, and friendliness are key to success in this role. A strong commercial instinct will set you apart.

Join our Rebel Alliance

Creative Force is experiencing tremendous growth and as we scale our efforts in 2025 and beyond, we’re looking for enthusiastic and commercially astute individuals to join our diverse team of Jedi.

You’ll be a respected member of our remote global Client Success team and will be well supported with the tools, knowledge and answers you need to provide exceptional levels of service.

In time, you’ll master the Force: knowing how to work across departments, align with different teams and draw on collective expertise to support our clients. You’ll have the backing you need at every turn to develop that understanding with confidence.

Responsibilities

  • Help prospects find the specific value they seek (“this is the product you are looking for”)

  • With our help, learn to be a product expert to confidently demonstrate and answer product questions with clients and prospects

  • Respond accurately and quickly to client questions

  • Onboard and support DACH+ clients in German and/or English

  • Report recurring issues to improve the product experience

  • Collaborate with our global team to stay on the leading edge

  • Build trust through honesty, empathy, and reliability

Essentials

  • You are a native German speaker with strong English (C2+)

  • You live anywhere in the EMEA region (within UTC -1 to +4)

  • Minimum 3 years SaaS experience in support, onboarding or pre-sales

  • You’re a confident communicator, written and verbal

  • You’re comfortable discussing product value and guiding decisions (no hard sell)

  • Words like HTML, CSS, JS, API, Integrations, Dev console, staging & production environments, GitHub repo, database queries etc are not alien to you. You don’t need to know how to work them but you must know about them (well enough)

  • You’re process-driven, highly organised, and thrive in remote, tool-rich environments

  • Working remotely suits you perfectly, your natural work ethic makes you a high performer!

  • You have access to fast, reliable internet and a dedicated space to work without distractions

What we offer

Work-life balance
  • Genuine work-life balance, backed by an average team tenure of over 5 years
  • 32 hour work week, Monday to Thursday
  • 20 days paid annual leave
  • 12 days paid public holidays (your local country/region public holidays)
  • Your birthday is a holiday every year
Personal development and wellbeing
  • Commitment to continued learning and development
  • A culture of promoting work life balance
  • Access to mental health support
Location and compensation
  • Full-time role, based remotely anywhere within within UTC -1 to +4
  • Competitive salary, indexed to your experience and location
  • Budget for computer and office equipment (pending 6 month probationary period)
Respect, growth and stability
  • Friendly, sociable, responsible, collaborative team (a great place to be)
  • Respect for each other’s time, value and contribution
  • Regular communication with global team via chat and video calls
  • Dynamic, young, growing tech company leveraging all the latest tech tools and leading industry trends
  • Stable, bootstrapped, independent business (no VCs calling the shots)

How to apply

Submission is via our system only, the application will take you about 15-20 minutes. Applications from outside the system will not be considered.

To apply: https://weworkremotely.com/remote-jobs/creative-force-saas-product-specialist-german-speaking-emea-2

Creative Force: SaaS Product Specialist (German-speaking, EMEA) Read More »

Netsolid-invest: Customer Support Representative (English) | BetCare

Leave a Comment / Remote Jobs /

Headquarters: Lviv, UA

Hi, we’re BetCare, we’re a partner project of NetSolid Investments!

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don’t care about your background – you are yours, as they say – though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES

  • To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don’t worry, we will provide the training).

  • To report on common issues and flag anything urgent.

  • To approach customers proactively about select promotions.

  • To support with some translations as our “go-to” native speaker.

A FEW MUSTS

  • Be fluent in written and spoken English (this is the official office language).

  • Be interested in learning about iGaming and increasing your tech knowledge.

  • Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer).

WHAT WE OFFER

  • Fully remote work. In case you are Lviv based – ability to attend the office (which is absolutely pet friendly ).

  • Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).

  • Diverse paid times off.

  • Presents and bonuses from the company.

Can you relate to this? If your answer is “Hell Yes”, apply here!

To apply: https://weworkremotely.com/remote-jobs/netsolid-invest-customer-support-representative-english-betcare

Netsolid-invest: Customer Support Representative (English) | BetCare Read More »

Anne Jagger Recruitment: Customer Support English, French and Spanish

Leave a Comment / Remote Jobs /

Headquarters: Ruislip, Middlesex

Our client a market leader within the music industry is recruiting a Multilingual French, Spanish & English speaking Customer Service Advisor. Remote working, the role is paying an annual salary of £37,000. You will be required to work at least 22 hours per week, Monday, Friday plus either Tuesday or Thursday.

This organisation creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. The London Headquarters is growing rapidly and we are recruiting remote, multilingual Customer Support Coordinators.

Within the Customer Support team, the role will help resolve client queries/issues in relation to products and e-commerce sales received either by telephone, email or other channels. This is a business to business role.

Duties & Responsibilities:

  • Handle incoming customer enquiries in relation to products or e-commerce sales
  • Responsible for assigned customer service tickets
  • Following the internal procedure for customer service operations and meeting its service level goals
  • Where necessary liaise with other internal departments and third-party service providers
  • Identify customer queries that require a high level of technical expertise
  • Initiate the process for e-commerce returns

Skills & Experience:

  • Multilingual, fluent in English, French and Spanish essential
  • Experience using Zendesk or other relevant customer service systems
  • Customer service experience is essential
  • Proficient in all Microsoft Office packages
  • Knowledge or interest in DJing and music would be an advantage
  • Additional languages would be an advantage

This is a fabulous opportunity for candidates with an interest in music and DJ’s to join a prestigious international organisation. Fluency in English and both Spanish and French is essential.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

To apply: https://weworkremotely.com/remote-jobs/anne-jagger-recruitment-customer-support-english-french-and-spanish

Anne Jagger Recruitment: Customer Support English, French and Spanish Read More »

Subscribe
Subscribe