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Abbott: Sr. Clinical Specialist, CRM – Cincinnati, OH

Headquarters: United States of America : Remote

URL: http://abbott.com

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Cincinnati, OH in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

  • Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas:
    • Sales support
    • Regional training seminars
    • Clinical studies/data collection
    • Trouble Shooting
    • New product in-service training to physicians, nurses and sales representatives
    • Mentors and provides leadership for less experienced Clinical Specialists
    • Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Required Qualifications

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. 
  • 3+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have certifications in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

To apply: https://weworkremotely.com/remote-jobs/abbott-sr-clinical-specialist-crm-cincinnati-oh

Abbott: Sr. Clinical Specialist, CRM – Cincinnati, OH Read More »

monday.com: Director of Product Partnerships

Headquarters: New York, Israel

URL: http://monday.com

We’re looking for a Director of Product Partnerships to lead our Product Partnerships team and drive the growth of monday.com’s ISVs ecosystem. In this role, you’ll manage and grow a team while building strategic relationships with Independent Software Vendors (ISVs) that extend our suite of products: Work Management, CRM, Service, and Dev; with a strong focus on AI native products partnerships.

You’ll work closely with Product, R&D, GTM, and Marketing to deliver integrations and joint solutions that bring even more value to our customers. This is a management role with both strategic and people management responsibilities, giving you the opportunity to shape the future of monday.com’s ecosystem while coaching and developing a high-performing team.

  • Lead, mentor, and grow a global team of product partnership managers.
  • Build and own the product partnership strategy with ISVs across productivity, SaaS, and especially AI.
  • Identify, negotiate, and launch new partnerships that complement and extend our product suite.
  • Collaborate with Product and R&D to design joint roadmaps and integrations that create real customer impact.
  • Partner with GTM, Sales, and Marketing to drive adoption and growth through co-marketing and enablement.
  • Build frameworks and processes for scaling partnerships globally.

  • 8+ years of experience in product partnerships, business development, or ecosystem leadership in SaaS.
  • 3+ years of experience managing and developing teams.
  • Proven success in building and scaling strategic partnerships, ideally on a global scale.
  • Strong understanding of SaaS ecosystems, APIs, and distribution models.
  • Passion for AI technologies and experience bringing AI-driven solutions to market.
  • Excellent leadership, collaboration, and communication skills.
  • Strategic thinker with the ability to execute in a fast-paced, high-growth environment

What We’re Looking For

  • A people-first leader who inspires and empowers their team.
  • A builder at heart, excited to shape the future of monday.com’s ecosystem.
  • Someone who thrives at the intersection of product, technology, and business.
  • A strong relationship-builder who knows how to drive impact with partners and internal teams alike.

Why You’ll Love Working Here

  • Lead a high-impact team at the center of our growth strategy.
  • Join a fast-growing company that’s changing the way teams work.
  • Work alongside a talented, collaborative, and fun team.
  • Enjoy our hybrid model, global culture, and opportunities to grow with us.

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws

For New York City-based hires only: Compensation Range: $225,000 – 260,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

To apply: https://weworkremotely.com/remote-jobs/monday-com-director-of-product-partnerships

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Medtronic: Sales Representative CRM – Morristown

Headquarters: Morristown, New Jersey, United States of America

URL: http://medtronic.com

We anticipate the application window for this opening will close on – 29 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver’s license is essential for this role.

Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales as we engineer the extraordinary and change lives.

CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:

To gain market share in the Cardiac Rhythm Management (CRM) business by promoting, selling, and servicing Medtronic’s Pacing products within assigned territory.

CRM seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.

CRM Sales representatives are regularly on call. Must have ability to work and/or travel outside of normal business hours.

To find all Cardiac Rhythm Management sales roles available please use #crmsales in the key word search at Medtronic Careers

A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:

  • Conduct sales calls to promote, sell, and service Medtronic’s CRM products and services to existing and competitive customers
  • Implement quarterly sales plan and achieve sales goals and objectives.  Maintain knowledge of diverse Medtronic products and support sales efforts.
  • Coordinate customer activities at all meetings as assigned.  Complete administrative reporting as assigned (for example:  expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log)
  • Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.  Cost-effectively manage time and assets
  • Maintain adequate inventory (trunk stock) and assist in the reallocation and delivery of product
  • Effectively utilize sales collateral to support promotional and territorial needs

Technical/Educational

  • Train and educate both existing and competitive customers to gain incremental business
  • Maintain proficient level of product knowledge in all assigned product lines
  • Advise customers on a continuing basis regarding performance of assigned products
  • Provide 24-hour territory coverage (including holidays, weekends, evenings)

MUST HAVE: BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

  • Bachelor’s degree
  • 3 years medical sales experience (selling physician preference products) in hospital or specialty clinic environment or 1 year of Medtronic CRM Clinical Specialist experience and two years of previous work experience

NICE TO HAVE:  DESIRED/PREFERRED QUALIFICATIONS:

  • Preference will be given to local qualified candidates and candidates with Medtronic experience
  • Demonstrable success in previous employment indicating high level of sales performance
  • 5+ years medical sales experience in hospital environment selling to interventional cardiologists or electrophysiologists or cardiothoracic surgeons

PHYSICAL JOB REQUIREMENTS:

  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile

Work and Travel Requirements

  • Available/willing to work/travel weekends and evenings
  • This position requires on-call time
  • Continuous verbal and written communication
  • Ability to transport product/equipment from car to hospital
  • Sitting, standing and/or walking for up to eight plus hours per day
  • Environmental exposures include eye protection, infectious disease and radiation
  • Ability to travel extensively with ease (approx. 10% of time)
  • Must be able to drive approximately 80% of the time within assigned territory
  • Must have a valid driver’s license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc

ABOUT MEDTRONIC

Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):USA: $35,000.00 – $35,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document&current_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

To apply: https://weworkremotely.com/remote-jobs/medtronic-sales-representative-crm-morristown

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SPAR Solutions: Salesforce Product Owner

Headquarters: Atlanta, Georgia, United States

URL: http://sparsolutions.com

At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences. Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service, and emerging AI technologies including Agentforce and Data Cloud.

We are seeking a Senior Business Analyst who combines strategic thinking with hands-on business analysis expertise. This role is central to shaping and delivering requirements that ensure measurable business impact and long-term client success.

The Senior Business Analyst (BA) serves as the bridge between business needs and Salesforce solution delivery. This role requires expertise in eliciting, documenting, and managing requirements while collaborating with stakeholders and development teams. The ideal candidate will demonstrate consultative leadership, understanding of the business process, strong communication, and the ability to manage requirements across both Agile and strict SOW-driven environments.

KEY RESPONSIBILITIES:

Business Analysis & Requirements Management

  • Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness.
  • Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices.
  • Gather explicit requirements while probing into underlying business needs, consistently asking “why” behind requests.
  • Ensure requirements emphasize standard Salesforce functionality before considering custom development.
  • Maintain requirements traceability from discovery through delivery and UAT.

Stakeholder Engagement & Communication

  • Lead workshops, discovery sessions, and backlog refinement meetings to align on scope.
  • Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility.
  • Proactively communicate risks, dependencies, and requirement gaps with stakeholders.

Agile & Project Collaboration

  • Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives).
  • Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities.
  • Support SOW-driven projects by aligning deliverables directly to contractual commitments.

Solution & Process Evaluation

  • Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption.
  • Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements.
  • Provide UI/UX input, leveraging standard usability practices to enhance adoption.

Documentation & Deliverables Quality

  • Create high-quality deliverables: BRDs, FRDs, user stories, wireframes, process flows, acceptance criteria.
  • Independently produce wireframes and diagrams to reduce reliance on others.
  • Ensure documentation supports smooth handoffs and knowledge transfer.

Training & Adoption Support

  • Develop and deliver training materials, FAQs, and enablement content for end users.
  • Conduct user training sessions and support post-go-live adoption.

Continuous Improvement & Leadership

  • Stay current on Salesforce releases and best practices to enhance consulting recommendations.
  • Mentor junior BAs and contribute to internal knowledge-sharing.
  • Act as a trusted advisor by balancing agility with contractual precision

What Success Looks Like:

Success in this role is defined by the ability to:

  • Deliver clear, testable, and high-quality requirements that enable smooth solution delivery.
  • Build trusted relationships with clients and delivery teams through proactive communication and leadership.
  • Serve as the primary source of clarity for requirements, minimizing rework and ambiguity.
  • Demonstrate agility in working across multiple engagements while ensuring contractual compliance.
  • Consistently support client adoption and realization of business value from Salesforce solutions.
  • 8+ years of experience in the software development life cycle, with 6+ years as a Business Analyst.
  • Experience in a consulting environment with SOW-based engagements.
  • Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred.
  • Proven ability to create BRDs, FRDs, process maps, UML diagrams, and user stories independently.
  • Strong facilitation, UI/UX awareness, communication, and stakeholder management skills.
  • Salesforce certifications (Admin, Business Analyst, or Cloud Consultant) preferred.
  • Bachelor’s degree in Business, Information Systems, or related field.

To apply: https://weworkremotely.com/remote-jobs/spar-solutions-salesforce-product-owner

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yitrobc: Veeva CRM / Veeva Vault Admin

Headquarters: Remote

URL: http://yitroglobal.com

Veeva Admin/ Veeva Vault/ Veeva CRM
Responsibilities:
·        Work on config, deploying updates & releases, creating dashboards, also help with creating a training deck for existing and new coordinators.
·        Resolve escalations/issues from agencies during uploads.
·        Create key reports – to give compliance a better understanding of escalated reviews and other related questions.
Expertise:
·        Experienced in Vault QualityDocs implementation supporting and Vault PromoMats.
·        Proficient in Change Control activity, Audit Trail and related activities.
·        Act as technical liaison between related departments, business partners, vendors, and other members within the IT group, when implementing and troubleshooting systems.
 
Systems/ Applications Knowledge:
·        Veeva Vault QualityDocs, PromoMats, Veeva CRM, ServiceNow, JIRA
 

To apply: https://weworkremotely.com/remote-jobs/yitrobc-veeva-crm-veeva-vault-admin

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ServiceNow: Sr. CRM Account Executive – Midwest State & Local Government

Headquarters: Remote, Akron, Ohio, United States

URL: http://servicenow.com

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow’s CX, FSM, Source to Pay and related Customer Workflows solutions to Midwest State & Local Government (SLG) clients. (OH, IL, MI, TN, IN) These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:  

The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG midwest territory. Responsibilities/activities can vary by solution area given coverage capacity.

  • Drive net new opportunity and growth of Customer Workflows within territory 
  • Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
  • Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement 
  • Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Champion diversity and belonging to contribute to an open and inclusive environment

 

 

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • Current location in Midwest with flexibility to travel across the region to attend internal/external events as needed
  • History of achieving sales targets 
  • 7+ years knowledge and demonstrated success selling to SLG in OH, IL, MI, TN and IN.
  • 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions 
  • Demonstrated success closing new logos in SLED vertical
  • Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role 
  • Past success collaborating within matrixed sales environment  
  • Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
  • Bachelor’s degree in business, marketing or related discipline
  • Travel required: 30-50%

 

 

 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

To apply: https://weworkremotely.com/remote-jobs/servicenow-sr-crm-account-executive-midwest-state-local-government

ServiceNow: Sr. CRM Account Executive – Midwest State & Local Government Read More »

Outsource Access: Virtual Assistant – CRM Specialist

Headquarters:

URL: http://outsourceaccess.com

This is a remote position.

We’re looking for a creative and data-driven CRM Specialist to join our growing team. If you thrive in fast-paced, customer-focused environments and enjoy turning insights into engaging communication strategies, this role is for you. You’ll start by managing core CRM functions—building and executing targeted email campaigns, segmenting audiences, and maintaining clean, organized databases—while ensuring every message reflects our brand voice and goals.
As you demonstrate your expertise, you’ll take on broader responsibilities in developing automated workflows, analyzing campaign performance, and refining communication strategies across customer, franchise, and prospect audiences. This is an excellent opportunity for someone eager to grow into a well-rounded marketing professional who combines creativity, strategy, and analytics to strengthen engagement and retention across all communication channels.
Key Responsibilities

CRM Strategy & Campaign Execution

  • Plan, build, and execute segmented email campaigns — including drip sequences, win-back, re-engagement, upsell/cross-sell, and retention flows.

  • Define and manage key trigger points (e.g., post-purchase, birthdays, event follow-ups, cart abandonment) to optimize the customer journey.

  • Develop and automate lead nurturing workflows and personalized communication across the sales funnel.

  • Serve as the main CRM contact for franchisees, ensuring clear, accurate, and timely messaging at every stage of the franchise lifecycle.

  • Craft, proof, and deliver on-brand content such as newsletters, announcements, and promotional campaigns.

  • Differentiate messaging for customers, prospects, and franchisees while maintaining consistent tone and alignment with brand goals.

  • Track and present campaign performance metrics, providing actionable insights and recommendations for continuous improvement.

  • Maintain a communications calendar to ensure smooth rollout of key updates, launches, and initiatives.Database Management & Segmentation

  • Maintain a clean and organized CRM database — removing duplicates, validating emails, and managing unsubscribes.

  • Build and refine custom audience segments based on demographics, purchase behavior, engagement level, or location.

  • Utilize predictive segmentation and scoring models (e.g., RFM, churn probability) to identify and target high-value prospects.

Content & Collaboration

  • Collaborate with content, design, and social teams to produce compelling emails with strong copy, visuals, and calls to action.

  • Coordinate with operations and franchise teams to include promotions, events, and location-based updates in campaigns.

  • Ensure all communications are visually engaging, accurate, and aligned with overall marketing objectives.

Automation & Tools

  • Set up, optimize, and manage CRM and email marketing platforms such as Klaviyo, HubSpot, Mailchimp, or ActiveCampaign.

  • Use tools like Canva or Adobe Photoshop to create or enhance visuals for newsletters and email templates.

  • Integrate CRM systems with e-commerce, booking, event, or POS platforms to sync customer data and trigger automated communications.

Analytics & Reporting

  • Track and analyze campaign performance metrics — open rates, CTR, conversions, bounce/unsubscribe, and retention.

  • Report regularly on ROI, customer retention, CLV growth, and engagement trends.

  • Maintain and update the FAQ and knowledge base, ensuring accurate, personalized, and up-to-date content for internal and external users.


Requirements

Required Qualifications
  • 2–4+ years of proven experience in CRM, email marketing, or marketing automation, with a strong track record of managing campaigns from strategy to execution.

  • Hands-on expertise with at least one major CRM or email automation platform — such as Klaviyo, HubSpot, ActiveCampaign, or Mailchimp.

  • Deep understanding of segmentation, customer journey mapping, A/B testing, and campaign optimization.

  • Excellent copywriting and editing skills, with the ability to craft engaging, brand-aligned content that drives clicks and conversions.

  • Strong analytical mindset with experience tracking and interpreting metrics such as open rates, CTR, conversions, retention, and LTV to guide strategy.

  • Effective project management skills, able to coordinate multiple campaigns, timelines, and stakeholders simultaneously.

  • Knowledge of email deliverability, list hygiene, and compliance standards (CAN-SPAM and other best practices).

  • Exceptional attention to detail, ensuring every email is proofed for links, images, and formatting consistency across devices and email clients.


Benefits

Employee Benefits
  • Health and Wellness: Comprehensive HMO coverage for you and your dependents.
  • Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
  • Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
  • Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
  • Government Benefits: Full support for required government benefits.

Supplemental Pay Types

  • 13th Month Salary: A festive bonus to celebrate the year’s hard work.
  • Overtime Pay: Compensation for your extra effort and time.
  • Night Differential: Additional pay for working late hours or shifts.
  • Incentives: Performance-based incentives to reward your contributions and achievements

To apply: https://weworkremotely.com/remote-jobs/outsource-access-virtual-assistant-crm-specialist

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ServiceNow: Senior Product Marketing Manager – Sales CRM

Headquarters: 4810 Eastgate Mall, San diego, CALIFORNIA, United States

URL: http://servicenow.com

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

 

We’re seeking a driven, strategic, and creative Senior Manager of Product Marketing to help accelerate one of the most exciting and fastest-growing areas of ServiceNow- Sales CRM. This role will focus on bringing to market our Sales Force Automation (SFA), Configure Price Quote (CPQ), and Order Management (OM) products and capabilities, showing how ServiceNow helps companies modernize revenue operations, simplify selling, and connect the entire sales-to-order process.

You’ll play a pivotal role translating innovation into market impact- developing messaging, orchestrating launches, driving campaigns and events, and equipping the field with the tools to win. This position reports to the Sr. Director of Product & Solutions Marketing for Sales CRM and will work closely with Product Management, Integrated Marketing, Sales, and Industry teams.

What you get to do in this role

Positioning & Messaging

· Develop clear, differentiated messaging and positioning for ServiceNow Sales CRM, and translate complex product capabilities into compelling stories that resonate with CROs, RevOps, and IT buyers.

Product & Market Launches

· Plan and execute go-to-market launches for new features, capabilities, and AI innovations within Sales CRM via launch kits, internal enablement, and external content to drive awareness and adoption.

· Partner with Product, Enablement, and Integrated Marketing to ensure full readiness across teams.

Campaigns

· Collaborate with Integrated Marketing on campaigns that generate awareness and pipeline for Sales CRM with messaging, content, and offers that target key personas and verticals.

Webinars + Events

· Own product marketing contributions to webinars, customer roundtables, hosted events, and third-party events via presentation content, demos, and speaker materials that bring the Sales CRM story to life.

Competitive

· Develop strategic battlecards, win stories, sales content, and differentiation messaging to enable the field.

Customer Stories

· Partner with Customer Marketing to identify, secure, and develop Sales CRM customer success stories with customer outcomes, compelling proof points, videos, and field-ready case studies.

Sales / Field Enablement

· Create and maintain enablement tools- pitch decks, demo narratives, one-pagers, and FAQs that support training and readiness sessions for sales, partners, and SDRs.

Qualifications

To be successful in this role, you have:

· 8–12 years of product marketing experience in enterprise software or SaaS.

· Experience in CRM, sales automation, CPQ, or revenue technology markets preferred.

· Proven ability to craft persona-based, solution-driven messaging and assets.

· Strong project management skills and experience executing cross-functional launches.

· Excellent written, verbal, and visual communication skills.

· Comfortable presenting to executive audiences in virtual and live settings.

· Bachelor’s degree or equivalent experience; MBA a plus.

· Enthusiasm for collaboration, creativity, and fast-moving environments.

Why you’ll love this role

You’ll be at the center of redefining what Sales CRM means for the modern enterprise- connecting product innovation to customer success, influencing go-to-market strategy, and helping ServiceNow tell a bold new story about the future of selling.

For positions in this location, we offer a base pay of $146,400 – $256,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. 

To apply: https://weworkremotely.com/remote-jobs/servicenow-senior-product-marketing-manager-sales-crm

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ContentJet Inc.: Customer Success Manager Needed

Headquarters: Montreal, Canada

URL: https://www.contentjet.com

Customer Success Manager (Account Management Focus)
Remote – Full Time

Are you a strong Account Manager who knows how to own client relationships, drive retention, and deliver results in a fast-paced creative environment? Do you thrive on structure, communication, and long-term client success? Then you might be the Customer Success Manager we’re looking for at ContentJet.


About ContentJet

ContentJet is a global UGC production company powering high-performance ad creatives for mobile apps, SaaS brands, and fast-scaling e-commerce companies. We combine human creativity, AI-powered production, and strategic testing frameworks to deliver content that performs. Our team spans 14+ countries and works with top brands across TikTok, Meta, and paid social.


The Role: Client Ownership + Retention + Growth

This role is ideal for someone with Account Management experience who wants to go beyond check-ins and reporting. You’ll own client accounts from onboarding through delivery, retention, and growth. You’ll work cross-functionally with Creative Directors, Production Managers, and Editors to keep projects moving—and ensure clients get results worth renewing for.


What You’ll Do

You will:

  • Manage and grow a portfolio of client accounts

  • Lead onboarding, weekly check-ins, and performance review calls

  • Act as the single source of truth for client goals, priorities, and deliverables

  • Keep production aligned with client expectations and strategy

  • Proactively identify risks, manage challenges, and solve problems before they escalate

  • Ensure on-time delivery through strong project communication

  • Translate client feedback into clear tickets and actionable briefs

  • Present creative updates and campaign insights with clarity and confidence

  • Drive retention by delivering exceptional client experience and strategic value

  • Identify upsell/cross-sell opportunities and expand accounts


Who You Are

  • 2–4 years experience in Account Management or Customer Success

  • Agency experience is a big advantage (creative, media, UGC, or influencer marketing)

  • Strong communication—clear, confident, and professional

  • Excellent at managing multiple accounts and priorities

  • You own client outcomes—not just tasks

  • Calm under pressure, solution-oriented mindset

  • Fluent in English (Spanish or French is a big bonus)

  • Familiar with production workflows, UGC, and content strategy is a plus


Tools You’ll Use

  • Monday.com

  • Slack

  • Google Suite

  • CRM tools (HubSpot/Pipedrive a plus)

  • Loom

  • Notion


Compensation + Growth

  • Base Salary: $25,000–$30,000 USD/year

  • Performance Bonuses: 10–20%

  • Career Path: Senior CSM → Lead CSM → Head of Customer Success

  • Remote Role – work from anywhere

  • High ownership – real impact on client growth and retention


Why Join ContentJet

  • Fast-growing company with elite performance standards

  • Work directly with international brands and high-growth startups

  • Be part of a creative-driven environment (UGC + AI + paid social)

  • Work with an ambitious, no-drama, high-speed culture

To apply: https://weworkremotely.com/remote-jobs/contentjet-inc-customer-success-manager-needed

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Flight CX: Remote Customer Support Representative (Honduras)

Headquarters: Remote

URL: https://flightcx.com/

Flight builds remote-first customer support teams for growing startups who put people first. Through a mix of team staffing and consultation, we partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams to help them run outstanding customer experience programs.

We’re on a mission to globalize access to careers in customer experience and advance a human-centered model that supports our community of clients, customers, and employees alike.

We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.

What you’ll do: 

  • Handle customer inquiries via live chat, email, and/or phone to answer their questions and provide solutions
  • Provide accurate information to customers by using a variety of digital tools
  • Share suggestions for customer experience improvements with your team and client
  • Work to meet and exceed productivity and quality goals
  • Represent Flight to our clients in a professional and friendly manner

What we look for: 

  • Prior customer support experience
  • Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test
  • A high level of empathy and emotional intelligence
  • Top-notch problem solving skills
  • Adaptability and a growth-learning mindset
  • Able and willing to work full-time on any shift
  • Available to work Saturday or Sunday

What we offer:

  • A flexible, remote work environment
  • Global community of talented teammates joined by a passion for helping others and commitment to supporting one another’s success
  • Learning and development programs so you can keep growing your skills and career
  • Early stage startup with lots of opportunity for ownership and impact
  • Paid time off

This role is specifically open to candidates in Honduras. To work at Flight, you must have a bank account that accepts ACH or wire transfers in United States Dollars (USDs). We recommend online banks, such as WiseMercantilFacebank, and Payoneer, if you are looking for an option. These online banks are safe and secure and allow you to receive USD and transfer to your local bank.

Flight is an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

To apply: https://weworkremotely.com/remote-jobs/flight-cx-remote-customer-support-representative-honduras

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